Review Insights · Google Play
Star Wars
Disney · 24,233 ratings · ★ 4.5
4.5
★★★★★
24,233 ratings
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Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
4 negative reviews mention this · 25% of all complaints
★★★★★ "the force trainer does even work." - Rowan Thane
2
"screen"
3 negative reviews mention this · 19% of all complaints
★★★★★ "latest update has logged me out, and when I try to log back in it just goes into a loading screen, which doesn't seem to end. Any chance you could resolve the issue?" - Theo Valentine
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
the force trainer does even work.
could not use most of the features. app claimed no network, it was hooked up to network. also drag feature did not work. Could have been really cool if the features worked.
Selfie mode is useless I line up properly and when it takes the photo it's proper zoomed out
wouldn't start up
I wish I could give this zero Stars. Ignored by the creators (probably because it's free and Greedsney can't stand that) and it just crashes on my note 9 all the time. Done with it.
I bought the galactic guide for my Nephew and it has a holoscanner icon and says to download an app, I couldn't find the actual app that it displays in the book and after looking at this I was happy that it had an AR option but when I downloaded the app it doesn't actually have the AR option 😭😭😭
I can't even log in or create an account. I'm stuck on a loading screen.
does not load past the sign in screen.
could use a brand new UI, and app feel.
add the black with robes to the selfie
latest update has logged me out, and when I try to log back in it just goes into a loading screen, which doesn't seem to end. Any chance you could resolve the issue?
can't sign into my account!!! everytime I click sign in, the app freezes. what gives?
the app had more features years ago. there was AR characters that moved around. the force trainer was better. you could take tours of certain ships like the falcon. now this is a weater app with a news update when its some actor's birthday, or when a new movie is being released or just to countdown to a large star wars event that the general public will never have the opportunity to attend. for this being disney and it being star wars, it needs work. its like someone forgot that this app excited
the videos do not work
it stopped working
Barely works half the time and boring
Sentiment summary
89%
Positive (4-5★)
4%
Neutral (3★)
7%
Negative (1-2★)