Review Insights · Google Play
Starlink
Space Exploration Technologies Corp. · 251,139 ratings · ★ 4.8
4.8
★★★★★
251,139 ratings
🎯 Build a better version
Top complaints - extracted from 63 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"speed"
13 negative reviews mention this · 21% of all complaints
★★★★★ "they give deals to new customers but not existing customers,your speeds are par but you claim better and I only have yours because I dont have other options, your way overpriced, but other then that its..ok! (please dont slow my internet do…" - Ricky MacLeod
2
"starlink"
12 negative reviews mention this · 19% of all complaints
★★★★★ "for some reason our cell phones won't work properly while we pause our tv shows.Why? I pay for a subscription and service every month for nothing. Starlink. blocks my BOOST calls every day. what's the deal?????????" - Kathy Dawson
📋 All 63 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
they give deals to new customers but not existing customers,your speeds are par but you claim better and I only have yours because I dont have other options, your way overpriced, but other then that its..ok! (please dont slow my internet down because I said the truth)
horrible company, zero human interaction if you live in canada or have any issues. best of luck canceling or getting your money back. Elon scamming the west
the app doesn't let me sign in
how do I sign in to this app
low speed issue
Ordered April 20, promised arrival by May 7, it's May 4 and my order has not even shipped yet. And I have to persuade the hallucinating Grok to connect me to a person for that! This is a joke; they canceled and recreated my order on the last day of the delivery estimation window...
nakakainis yung support nila natutulog ata hindi ng response
Hello The app does not allow sign in on either phone or tablet. Regards
for some reason our cell phones won't work properly while we pause our tv shows.Why? I pay for a subscription and service every month for nothing. Starlink. blocks my BOOST calls every day. what's the deal?????????
My service is very spotty. A lot of times scrolling, I pay more now and at worst service ever.
that's Not my Starlink
bulok
Would not sign in. Tried signing in 6 or more times, including entering 2 step verification code, but app kept saying I wasn't signed in. Has me wondering what kind of other headaches Starlink has in store...
NAPAKAMAHAL MO NA DI KA NA MAAFFORD
waste of money.
We depend on Starlink every day for work and family needs, yet the restricted speeds barely reaching 1 Mbps make it almost unusable. For a large household relying on stable internet, this is deeply frustrating and disruptive. We hope Starlink reconsiders these limitations and provides fair, reliable service to the users who trust and depend on it.
Its not worth it anymore. Your just wasting your money if you ever buy starlink today. Shout out to all filipino out there! Am i correct.
the company is taking advantage of people
not unlimited
useless in deadspot not unlimited
SCAMMER -No unlimited plan. The only unlimited they can give you is less than 1 mbps.
for my experience , don't buy starlink kit. i think you better wait for the Amazon Leo to arrive in the philippine.
Unless you live in a place where you can't get internet, don't waste your time. It is good for camping and being offgrid though. Very niche and very expensive for what you get.
_So bad...
wanted to make ratings lower
I bought starlink, but didnt need to use it straight away, yet the fraudulent fine print starts the service within a week. The process to align the pad at times is terrible, need you to move it a cm then needs you spin it 180°
bad app. always low speed subscription
Globe and pldt was your partner in PH, And congrats they manipulate you good luck to their next suggestion to manipulate you again
Fake advertising has data capping, says unlimited. but caps the data when u reach a certain data. expensive monthly internet
low quality
low speed issues
high ping
Data capping
I rated this app as 1 star because 4days after paying for the subscription,my account is in a low speed status,then 2 days after paying 5900 for the demand charge, my account is under restricted,then i contacted the support,it told me that after the billing cycle it will go back to residential,but its a lie,..
Scam
won't let me sign in on the app. how lame!! 05/01/2026 update still won't let me sign in. superstar lame!!
wla nang kwenta ang starlink ngayon
low speed
kahit di naman ginagamit sa pisowifi personal lang nadamay sainyo buset.
low speed issues
so expensive suck
low speed bad service
تطبيق سيء جداً تحديثاته كثيرة كثير من الميزات لا تعمل لا يحظر الاجهزة الغريبة ولا يفك الحظر يستاهل تقييم بالسالب
Disappointed
Subject: FINAL LEGAL DEMAND: Systematic Fraud, Gross Negligence, and Violation of RA 7394 (Consumer Act of the Philippines) To Starlink Philippines / SpaceX Support & Legal Department, This is my final formal response to your dismissive statement of "no further action." Your refusal to settle this documented debt is a blatant act of bad faith and a violation of the Consumer Act of the Philippines (RA 7394). I am now elevating this matter to the highest level of your management and the Philippine
>>> Save your money <<< . You gotta be a young Rocket Scientist to install this thing, not a 75 year old senior ! Ai Help Desk talks above your ability, using all sorts of abbreviations you've never heard of !!! Also, it seems Ai Help is only familiar with Apple products. .
Suddenly low speed without warning
slow speed
low speed agad
KOLUB
+ 13 more in the clipboard copy
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)