Review Insights · Google Play
Stippl: The Travel Planner
Stippl · 2,025 ratings · ★ 3.7
3.7
★★★★★
2,025 ratings
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Top complaints - extracted from 56 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trip"
11 negative reviews mention this · 20% of all complaints
★★★★★ "The app is slow, it takes some seconds to add a new place after I click the add button. It looks like there are some bugs and there is NOT the possibility to remove AI buttons, like optimize the trip etc" - pep
2
"slow"
8 negative reviews mention this · 14% of all complaints
★★★★★ "The app is slow, it takes some seconds to add a new place after I click the add button. It looks like there are some bugs and there is NOT the possibility to remove AI buttons, like optimize the trip etc" - pep
3
"bugs"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Has so much potential but need to fix the bugs. I can't complete more than 1 or 2 tasks before it glitches out again. I'll shelve it for now and come back in a few months to see if it's improved." - Megan
4
"crashes"
7 negative reviews mention this · 13% of all complaints
★★★★★ "It is a useful app but it needs a lot of work. Having paid for the premium version, the extra benefits are useful, however it keeps crashing the moment you give it too much effort. Every time I try to attach documents to bookings, it crashe…" - Carl Tomlinson
5
"doesn"
7 negative reviews mention this · 13% of all complaints
★★★★★ "the ai does next to nothing except gues how many days in each place. it doesn't add things to see, and when you ad your own it doesn't do anything" - Jayden Fry
6
"plan"
6 negative reviews mention this · 11% of all complaints
★★★★★ "can't even plan a city to city state trip. pos" - Madison
7
"keeps"
6 negative reviews mention this · 11% of all complaints
★★★★★ "spent 2 hours entering all the info for our trip. now the app keeps crashing. complete waste of time, don't bother downloading" - Jen Maslin
📋 All 56 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Updated - having lots of issues with the app it freezes up frequently and now the document uploading is not working via email. Nothing is coming through on app. Pretty disappointing considering I've paid for PRO. And support were relpying to me then Nothing... slack.
Very laggy. Also, the search is terrible, it feels like it completely ignores what I type and tries to force random suggestions.
this app literally just gets stuck on a loading screen and can't get past it
I spent 10 minutes just trying to figure out how to add a flight. Contacting support gave me an AI response that offered a nonexistent solution. if you want simple, this is NOT the app for you. It asks to add a destination and then gives no option (that I could see) to edit the dates. This may be behind a pay wall which I'm open to do, but make me enjoy the experience first.
The best thing about this app (and the only reason I used to use this app)was the suggested to-dos/activities in the places you are visiting, but that feature is now removed which makes this app useless to me.
not a good app.
Friend shared trip details but instead of a web viewer, I had to install an app. Account creation and app install just to view a trip is too much friction to overcome. Not worth the effort.
can't even plan a city to city state trip. pos
was a 5 but the update has killed it
always freezes, consumes toooo much time to make a travel plan
on 'route' vs 'list' vs 'days' tab, they've combined the same hotel but for different dates, on route for example, I am on hotel x for days 1-2 & days 5-7. but on route tab it will combine saying I'm on that hotel from days 1-7 when I'm on a different hotel from days 3-4. I have also added the hotel info ie cost, paid, booked info on route tab but it did not synch up with list tab. when I re-added the same info on list tab, its overwritten the route tab and that's when the 'combining' started
spent 2 hours entering all the info for our trip. now the app keeps crashing. complete waste of time, don't bother downloading
The free version is great. The paid version is dire, I paid one month subscription and there're far too many bugs and flowers glitches, feels far from a finished product and still in development stage.
No Malaysia currency :(
I can't find how to add flights!
totally useless waste of my time!
ridiculously slow
doesn't have most of the tools advertised like the budget planner is completely missing.
great concept but wanted to charge before demonstrating any value
bad experience
Great idea, great design but awfully developed app. It crashes and hangs up on every step. It crashed like 8 times last when I tried to add photos to my trip. It's extremely slow as well. Just cancelled my subscription, not gonna pay ₹450 every month for this mess of an app.
Poor sign up & login on Android. Didn't get past this to use the app. Disappointing waste of time.
it doesn't do much. and you need to manually add your details, which it will then change randomly.
Oh wow it's bad. My screen was half cut off so I couldn't see what it was asking me. It froze multiple times. It was a struggle just to get past creating a profile. When I went to create my first trip, same thing happened with half the screen not showing up. I cannot believe any of the 5 and 4 star reviews are real after this experience. Definitly not Samsung compatible! Don't waste your time with it. Seems like a great concept but the execution was the worst I've seen in a long time. Deleted.
Hi! The app is constantly crush
Could be a great app, the idea is very good but th conception is bad, many features but many bugs, very slow for a mobile app and please review the UI on Android so many things does not work or are not intuitive (example the scrolling down of stories, it does scroll down but scroll down the window to show the map, to scroll down you have to keep your finger on the screen and if you are lucky it works). If they fix all of this, really it could be a great app
Missing a lot of features that are much needed. Hopped on this to test because Wanderlog doesn't have Ferry option, but in Stippl, your plan is not continuous. For example if I leave from LA to Tokyo, it'll show me in the middle of LA instead of flying out of LAX even though that's detailed out in the flight details.
Keeps crashing, please fix it!!
I can't export confirmation from mail?!
Already using the app and it's great but... Every time I start it, after the globe animation finishes and I scroll a bit down, the app crashes. After loading it again, everything's good. I also suggest this animation should appear only on first launch if app is not in memory, but after - skip it. When navigating the views it gets annoying quickly as it's long. Other than that, I definitely recommend it and love the diary feature, haven't tried creating a movie yet.
The app is so slow
Keeps freezing. Can't delete places, food and things to see from my wishlist (saved) and they are adding to my expenses even once I remove from trip itinerary
Im not giving my email and creating an account to use this app.
Has so much potential but need to fix the bugs. I can't complete more than 1 or 2 tasks before it glitches out again. I'll shelve it for now and come back in a few months to see if it's improved.
The app is slow, it takes some seconds to add a new place after I click the add button. It looks like there are some bugs and there is NOT the possibility to remove AI buttons, like optimize the trip etc
unfortunately, it's slow and laggy, making it unusable.
I really like the idea, and all of the features. BUT after many hours of use, I have to admit defeat- it is so unresponsive, it takes too long to do simple tasks and it always going offline 😔 slightly better with the update. still slow and buggy. 😞
Requires to create account right from the start. Need to add bookings manually?
It is a useful app but it needs a lot of work. Having paid for the premium version, the extra benefits are useful, however it keeps crashing the moment you give it too much effort. Every time I try to attach documents to bookings, it crashes. Updating the details or plan in the middle of an itinerary is laborious and crashes it. adjusting days in the planner crashes it. I expected better from a paid app.
Bugs everywhere - notifications for holidays you're following don't take you to the trip - just the home page. Can't tick off countries in the map without it breaking. Constant pain to work out how to do anything and really unintuitive to navigate.
A useless app for serious planning as it does not add flights or transport. it can be good for fun. uninstalled
In the beginning it seems you can plan your trip but options are very limited, and the crown was the app asked for feedback on places three days before I was going there. Will not use, canceled subscription. Yes, and the subscription is hidden in Google play settings which I consider fraud.
the ai does next to nothing except gues how many days in each place. it doesn't add things to see, and when you ad your own it doesn't do anything
Impossible to disable email notifications
Great idea but the app is unbelievably frustrating to use. There is very little flexibility to change your initerary after initially putting it in as reorganising/adding new places takes such a long time. It is very laggy so is unresponsive when you first use it, then makes 3/4 unwanted actions a few minutes later.
Unfortunately, it does not allow slow travel as means of transport (e.g. walking and cycling). While it appears easy to make a booking for accommodation starting from the stippl app, the resulting booking does not appear on your Stippl planning. It is in the end quite cumbersome to get all your travel arrangements in the app. Still a lot of development to be done.
nothing interesting, hard to work with it
very poor, hard to navigate
keep crashing when adding link to "see & do"
Extremely buggy. I have tried adding places of interest, about 2 dozen times, and it only saved one. Also, I cannot find where to import my flights and hotels... so, not really much of a travel planner. More of a travel diary.
+ 6 more in the clipboard copy
Sentiment summary
65%
Positive (4-5★)
10%
Neutral (3★)
25%
Negative (1-2★)