Review Insights · Google Play
StudyStream: Study Together
StudyStream · 2,466 ratings · ★ 3.9
3.9
★★★★★
2,466 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"study"
7 negative reviews mention this · 16% of all complaints
★★★★★ "The support system of StudyStream is very poor. There is no robust contact option, no defined response time, and no live chat support available. I emailed nearly a day ago and still haven’t received any response. This reflects an unprofessi…" - Subarnab Sadhukhan
2
"subscription"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Faced an issue regarding subscription. So with autopay, 400 rupees got deducted ,but subscription wasn't renewed. Wrote an email to them regarding this with a screenshot of my payment attached to it and all and they didn't care to respond.I…" - Sindhu Nagaraj
3
"free"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I hope that free version users get at least 2 hours in focus room per day" - Shihab Shahriar Arnab
4
"work"
5 negative reviews mention this · 12% of all complaints
★★★★★ "camer in app is not working well with the interface" - rohan kumar
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Faced an issue regarding subscription. So with autopay, 400 rupees got deducted ,but subscription wasn't renewed. Wrote an email to them regarding this with a screenshot of my payment attached to it and all and they didn't care to respond.If you're looking for an app that actually cares about user issues and rectifies them ,then I don't think this is the app. There isn't even a phone number available to contact them regarding this.
I paid the subscription fees but after a few days my account disappeared out of thin air. I contacted the team via mail yet they don't give a d_mn. I'm frustrated and disappointed.
I hope that free version users get at least 2 hours in focus room per day
free plan is so limited
ok ok
i can't see anyone
I am using the free version of the app. In the beginning it allowed me to use the focus room for 2 hours. After 5 days, it does not allows me to be in focus room more than 1 hour. If you do not allow more than 1 hour for free, then what is the point of giving 2 hours in the beginning, then slowly reduce the time!
Good 👍 for study
app web me open hi nhi ho rha
in the recent days I'm not able to msg anyone! not able to comment on posts. do something about this as soon as possible.
bad
doesn't work in y phone
it should not be paid we came to study not to hookup
I was happy at first hoping that I'm going to study with new people but unfortunately this app want money. i am 16 so I don't have credit card so can't study with this app. I'm so disappointed and sad. those who are young like me or don't have a credit card shouldn't download it. only 1 hour of study isn't enough.
app is always under improvement.. how long will it take
I subscribed premium from main account and the subscription comes into another account I tried everything from night I gmail you and all and hence no response ... can you please look at this I want my subscription on main account
This app is broken and doesn't work
hey I have taken the subscription of 690 rupees for one month but I have paid the amount and google play store also showing that it ordered the subscription but this app does not show my subscription I have been emailing every person related to app offical giving feedback but they had not taken any action till now
app not working even tried repeatedly
No guidance and can't hear anything.
fake app no live class
I don't see my peers
it work only 30min then they ask you to pay for being on live no freeeeeee
not working
first they are free for 8 hours and now I've taken a 200 p/m basic plan and now in basic they only give 6 hours only
it doesn't want me to register
you can install it but cannot Delete your account ,google should not let them dictate their way .they say type Delete then ask feedback but after writing feedback Delete button will not work .shame on study stream for immoral practice to increase account number by taking away freedom of owner of account
App crashes when you switch on/off camera on focus session. Also the subscription cost is pretty high.
why everything in this app turn with money
I've been using this stream since 4 years. I'm quite disappointed with new upgrade and features. I would prefer if you could bring back the zoom version. Now it's annoying for me too.
I tried many times to create the account but it did not work, I can't join studystream
cant even log in. so many crashes
The support system of StudyStream is very poor. There is no robust contact option, no defined response time, and no live chat support available. I emailed nearly a day ago and still haven’t received any response. This reflects an unprofessional approach to user support. Everything seems fine until an issue arises-but when it does, users are left frustrated and disappointed, which directly impacts their ability to study effectively.
why the hell I'm not able to message anyone on the app?😒
Ketika saya membuka study stream kamera langsung nyala otomatis. Entah kenapa itu bisa terjadi, ini adalah hal yang tidak saya harapkan. Dan waktu saya menutup aplikasinya dan membuka kembali ternyata tetap keadaan kamera masih menyala. Tolong untuk diperbaiki karena ini menyangkut privasi. Terima kasih
camer in app is not working well with the interface
I can't msg people.. idk what's wrong with the aap .
did not realised it has turn into pay and used app. sad.
it's slowwww
What kind of program do you have? It's really embarrassing. You charge students money so that they can study together for hours!!!! Instead of making a program that everyone can use at any time and that is famous for not having any restrictions, you only think about filling your own pockets with money. Either don't make a program or if you make one, make it free for others, and if you don't make it free, at least don't make it free from the beginning so that everyone understands.
I guess this is the most helpful app for studying however I can't sign up and I don't know why, I would appreciate if you help me.
app keeps saying 'no internet for some reason. cannot really use it at all because of this. My internet is fine, used multiple networks but this issue persists.
where is voice is not go there
Sentiment summary
72%
Positive (4-5★)
5%
Neutral (3★)
23%
Negative (1-2★)