Review Insights · Google Play
Stylist: Fashion, Beauty, News
The Stylist Group Ltd · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
6 negative reviews mention this · 67% of all complaints
★★★★★ "The app is so glitchy and slow. Some days I can't even access the magazines and I have a subscription! I've been a subscriber for years and it has got progressively worse. I might have to return to a paper subscription." - Heather Collier
2
"annual"
4 negative reviews mention this · 44% of all complaints
★★★★★ "App has not been working for the last couple of weeks despite having an annual subscription. Am unable to download my issues which is very frustrating and as yet no response from customer services. Please could this be sorted out ASAP or wi…" - Sarah Butler
3
"issues"
4 negative reviews mention this · 44% of all complaints
★★★★★ "App has not been working for the last couple of weeks despite having an annual subscription. Am unable to download my issues which is very frustrating and as yet no response from customer services. Please could this be sorted out ASAP or wi…" - Sarah Butler
4
"annual subscription"
4 negative reviews mention this · 44% of all complaints
★★★★★ "App has not been working for the last couple of weeks despite having an annual subscription. Am unable to download my issues which is very frustrating and as yet no response from customer services. Please could this be sorted out ASAP or wi…" - Sarah Butler
5
"magazines"
3 negative reviews mention this · 33% of all complaints
★★★★★ "The app is so glitchy and slow. Some days I can't even access the magazines and I have a subscription! I've been a subscriber for years and it has got progressively worse. I might have to return to a paper subscription." - Heather Collier
6
"been"
3 negative reviews mention this · 33% of all complaints
★★★★★ "The app is so glitchy and slow. Some days I can't even access the magazines and I have a subscription! I've been a subscriber for years and it has got progressively worse. I might have to return to a paper subscription." - Heather Collier
7
"working"
3 negative reviews mention this · 33% of all complaints
★★★★★ "App has not been working for the last couple of weeks despite having an annual subscription. Am unable to download my issues which is very frustrating and as yet no response from customer services. Please could this be sorted out ASAP or wi…" - Sarah Butler
8
"despite"
3 negative reviews mention this · 33% of all complaints
★★★★★ "App has not been working for the last couple of weeks despite having an annual subscription. Am unable to download my issues which is very frustrating and as yet no response from customer services. Please could this be sorted out ASAP or wi…" - Sarah Butler
9
"download"
3 negative reviews mention this · 33% of all complaints
★★★★★ "App has not been working for the last couple of weeks despite having an annual subscription. Am unable to download my issues which is very frustrating and as yet no response from customer services. Please could this be sorted out ASAP or wi…" - Sarah Butler
10
"magazine"
3 negative reviews mention this · 33% of all complaints
★★★★★ "The app is so glitchy and slow. Some days I can't even access the magazines and I have a subscription! I've been a subscriber for years and it has got progressively worse. I might have to return to a paper subscription." - Heather Collier
11
"paid"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Massive issues with the app Have been a subscriber since the beginning in March 2020 and love the magazine. However, the app is now not working and cannot download any of the magazines even though I have paid for another subscription. No re…" - Gemma Stockberger
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The app is so glitchy and slow. Some days I can't even access the magazines and I have a subscription! I've been a subscriber for years and it has got progressively worse. I might have to return to a paper subscription.
App has not been working for the last couple of weeks despite having an annual subscription. Am unable to download my issues which is very frustrating and as yet no response from customer services. Please could this be sorted out ASAP or will be wanting g a refund. Shame as a great magazine.
Massive issues with the app Have been a subscriber since the beginning in March 2020 and love the magazine. However, the app is now not working and cannot download any of the magazines even though I have paid for another subscription. No response after multiple attempts to contact them and response to another user is that they cannot replicate the fault. How come it is is happening to lots of us then? Please sort as like the mag. Otherwise refund please!!!
All of the magazines are 99p each. Sure some used to be free. Disappointed and uninstalling.
Doesn't work, really disappointed, paid my 21.99 annual subscription on 21 May this year, but still issues are all chargeable, and despite sending app feedback several times, and Instagram messages, have heard precisely nothing back, don't waste your money
Wouldn't load, tried 3 times and gave up. My internet connection is fine. 🙁
App keeps closing - now unusable on my device. Had successfully used it for a few weeks and paid for the annual subscription, but has stopped working for some reason. No fix available.
Nice app & interesting content, when I get to read it! So much is behind a pay wall now, so I hardly get to use it. It's esp annoying when they push a notification for an article that sounds interesting, but I can't actually read as it's subscribers only! Push notifications for charged articles should only be for subscribers!
The app worked seamlessly for over a year, but now I cannot download issues despite having an annual subscription. There seems to be no customer service from the magazine, who haven't yet responded to my contact, asking for help.
Sentiment summary
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Positive (4-5★)
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Neutral (3★)
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Negative (1-2★)