Review Insights · Google Play
Subpilot
Finelo Limited · 3,931 ratings · ★ 4.3
4.3
★★★★★
3,931 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cancel"
9 negative reviews mention this · 33% of all complaints
★★★★★ "this is costing me as much as its saving me. I have to PURCHASE EXTRA cancelation every month only to find they are already working on it. bummer scammed again" - Debra Rice
2
"subscriptions"
7 negative reviews mention this · 26% of all complaints
★★★★★ "unbelievable! I didn't think I still had subscriptions! You guys found 2 !! But where does the reimbursement go???? in the app it says I could be reimbursed. I don't see where the money is I uninstalled....unsuspected fees on credit card gr…" - Sylvie Sivret
3
"money"
7 negative reviews mention this · 26% of all complaints
★★★★★ "unbelievable! I didn't think I still had subscriptions! You guys found 2 !! But where does the reimbursement go???? in the app it says I could be reimbursed. I don't see where the money is I uninstalled....unsuspected fees on credit card gr…" - Sylvie Sivret
4
"subscription"
6 negative reviews mention this · 22% of all complaints
★★★★★ "unbelievable! I didn't think I still had subscriptions! You guys found 2 !! But where does the reimbursement go???? in the app it says I could be reimbursed. I don't see where the money is I uninstalled....unsuspected fees on credit card gr…" - Sylvie Sivret
5
"does"
5 negative reviews mention this · 19% of all complaints
★★★★★ "unbelievable! I didn't think I still had subscriptions! You guys found 2 !! But where does the reimbursement go???? in the app it says I could be reimbursed. I don't see where the money is I uninstalled....unsuspected fees on credit card gr…" - Sylvie Sivret
6
"month"
5 negative reviews mention this · 19% of all complaints
★★★★★ "this is costing me as much as its saving me. I have to PURCHASE EXTRA cancelation every month only to find they are already working on it. bummer scammed again" - Debra Rice
7
"refund"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Wont let me cancel, many billing a month. No good i want ALL my money refunded. Marsha.." - marsha pickar
8
"charge"
4 negative reviews mention this · 15% of all complaints
★★★★★ "So it states it's like 9.99 a month, no there's a recurring 29.99 a month and another monthly charge of 288.00. That I was not informed of. I would never pay that much for an app, especially one that barely helps me. Now I can't even sign i…" - Megan Wiedemann
9
"charged"
4 negative reviews mention this · 15% of all complaints
★★★★★ "i HIGHLY DO NOT RECOMMEND TO DOWNLOAD THIS APP. THEY DONT DO ANYTHING BUT CHARGE YOU FOR SOMETHING VERY STUPID. I GOT CHARGED $29.99 FROM MY CHECKING ACCT FOR SOMETHING I DIDNT USE WHEN I COULD OF USED THAT MONEY FOR FOOD. I WOULD LIKE A RE…" - Rosa Morquecho
10
"found"
3 negative reviews mention this · 11% of all complaints
★★★★★ "unbelievable! I didn't think I still had subscriptions! You guys found 2 !! But where does the reimbursement go???? in the app it says I could be reimbursed. I don't see where the money is I uninstalled....unsuspected fees on credit card gr…" - Sylvie Sivret
11
"another"
3 negative reviews mention this · 11% of all complaints
★★★★★ "So it states it's like 9.99 a month, no there's a recurring 29.99 a month and another monthly charge of 288.00. That I was not informed of. I would never pay that much for an app, especially one that barely helps me. Now I can't even sign i…" - Megan Wiedemann
12
"cancelled"
3 negative reviews mention this · 11% of all complaints
★★★★★ "It found ALL my regular subscriptions and cancelled them! I had to go through and make sure what I wanted .. stayed put. Plus, how many ways are there to cancel this thing? I cancelled it right after I kept my others. WHY is it STILL trying…" - Edana Schmidt
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
unbelievable! I didn't think I still had subscriptions! You guys found 2 !! But where does the reimbursement go???? in the app it says I could be reimbursed. I don't see where the money is I uninstalled....unsuspected fees on credit card grrrrrrr
So it states it's like 9.99 a month, no there's a recurring 29.99 a month and another monthly charge of 288.00. That I was not informed of. I would never pay that much for an app, especially one that barely helps me. Now I can't even sign in to cancel because the site doesn't recognize my email to let me sign in.
so this app comes with finelo. you're welcome
Wont let me cancel, many billing a month. No good i want ALL my money refunded. Marsha..
It found ALL my regular subscriptions and cancelled them! I had to go through and make sure what I wanted .. stayed put. Plus, how many ways are there to cancel this thing? I cancelled it right after I kept my others. WHY is it STILL trying to charge my card? The app was very fast .. it breezed through and cancelled all! As far as the battery or not crashing, I wouldn't know! I uninstalled it when it forgot to ask what I wanted.
i HIGHLY DO NOT RECOMMEND TO DOWNLOAD THIS APP. THEY DONT DO ANYTHING BUT CHARGE YOU FOR SOMETHING VERY STUPID. I GOT CHARGED $29.99 FROM MY CHECKING ACCT FOR SOMETHING I DIDNT USE WHEN I COULD OF USED THAT MONEY FOR FOOD. I WOULD LIKE A REFUND. PLEASE I NEED TO BUY SOME FOOD. IM VERY HUNGRY IM STARVING. THAT WAS THE LAST MONEY I HAD.
Barely found any subscriptions least of all the ones I don't remember. I feel this may be more suitable to US residents as the list they offer of possible subscriptions are mostly not available where I live. Definitely not cheap.
absolute scam. over 3 m9nths, I paid about $70 and exactly ZERO apps were canceled. if I had noticed it was through Finelo, I would have never tried it. they should be shut down. no idea where the 4.4 stars came from. bots?
This service is scam. Don't download or they will charge you about 150.00. I canceled this service within three days and they charged me.
impossible to unsubscribe and stop the billing
does not work the way it says and it charged me $144.00 I am trying to refund this money as I did not authorize that payment
cancel this app.
app to cancel subscriptions. but wants a subscription
my review was given to quickly. I went to cancel, and I thought I did. I was just charged for another month. Please advise
I did not agree to paid subscription
you need to know what is charging you, long intro does not help at all. Wrong app purpose, or misleading. How to enter multiple emails?
doesn't show all apps. an makes you do all the work. will try and get you a refund after you have cancelled your subscription. otherwise does nothing.
very helpful and easy to use
please cancel my subscription to subpilot as of to date. June 20. 2026. thank you. Barbara Davis-Hicks
don't sign up, don't allow access to your $ they are overseas company seeking access to your identity and finances they will not refund, even if cancel same day. there is no money back guarantee. they dont read your feedback or questions. probably AI responding to your questions
Not worth anything. Why pay for a subscription to manage subscriptions? even their terrible AI ads state that they only save customers an average of $88 a month. Cancelling subscriptions isn't difficult or overly time-consuming. Any online banking app will let you search for purchases by name anyway to see what you're spending. This app is just inserting a predatory middleman where into a system that isn't really needed. dont waste your money on another subscription.
It won't let me cancel it. it keeps charging me for it.
so far, in 60 days, I have 0 results from Subpilot. I am canceling my subscription.
Dear Subpilot, you sent me alerts stating that you cancelled my subscriptions to various apps that were still charging me money, but I haven't received a refund!!!! You have all of my bank account information, so it is simple... give me my refund from all of the accounts you have cancelled. I'm done talking, and I have given you every chance to get my refund, but you refuse, so let's let the legal heads figure it out. You have lawyers right?...so do I.. I'll let them figure this out, I'm done!
this is costing me as much as its saving me. I have to PURCHASE EXTRA cancelation every month only to find they are already working on it. bummer scammed again
don't understand
I am pretty disappointed. The beneficial features require additional in-app purchases. Linking email takes 11 cycles.....AND this app does not link with Australian banks. Therefore monitoring expenditure and finding hidden subscriptions is limited. I would not pay the trial fee for this app
Sentiment summary
84%
Positive (4-5★)
4%
Neutral (3★)
13%
Negative (1-2★)