Review Insights · Google Play
Subpilot
Finelo Limited · 2,303 ratings · ★ 4.5
4.5
★★★★★
2,303 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
4 negative reviews mention this · 33% of all complaints
★★★★★ "instead of reviewing apps and sending money back. this app is signing me up for things I never signed up for." - Bonnie Preston
2
"account"
4 negative reviews mention this · 33% of all complaints
★★★★★ "STAY FAR AWAY!!! Thieves. Snuck an additional charge onto my account and refused to remove it. Offered discounts on the unwanted product, but I had to go to my bank to recover my funds." - Derrick Massi
3
"canceled"
4 negative reviews mention this · 33% of all complaints
★★★★★ "your advertising is very misleading. I've canceled many subscriptions and yet to see a dime. yet, your advertising is simple, download the app and all of a sudden, money goes right into an account. it has taken days and then all of a sudden…" - Pam Sheldon
4
"free"
3 negative reviews mention this · 25% of all complaints
★★★★★ "this app said I had a 3 day free trial and as soon as I finished signing up it said my free trial had ended and wanted me to go ahead and pay. it's a scam and no better than any other subscription stealing money." - Brittany Guzman
5
"trial"
3 negative reviews mention this · 25% of all complaints
★★★★★ "this app said I had a 3 day free trial and as soon as I finished signing up it said my free trial had ended and wanted me to go ahead and pay. it's a scam and no better than any other subscription stealing money." - Brittany Guzman
6
"subscription"
3 negative reviews mention this · 25% of all complaints
★★★★★ "this app said I had a 3 day free trial and as soon as I finished signing up it said my free trial had ended and wanted me to go ahead and pay. it's a scam and no better than any other subscription stealing money." - Brittany Guzman
7
"cancel"
3 negative reviews mention this · 25% of all complaints
★★★★★ "I told him to cancel drama box and drama wave a month ago and they are still pending that they are working on them and in the meantime I've gotten another charge Some easier apps I was able to cancel but the important ones are not canceling…" - Legal_addiction
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
this app said I had a 3 day free trial and as soon as I finished signing up it said my free trial had ended and wanted me to go ahead and pay. it's a scam and no better than any other subscription stealing money.
STAY FAR AWAY!!! Thieves. Snuck an additional charge onto my account and refused to remove it. Offered discounts on the unwanted product, but I had to go to my bank to recover my funds.
don't need it
your advertising is very misleading. I've canceled many subscriptions and yet to see a dime. yet, your advertising is simple, download the app and all of a sudden, money goes right into an account. it has taken days and then all of a sudden, you want $30 for your app but haven't shown me a dime yet. nope. done!!
I tried it and canceled the same day because I just didn't have any subscriptions. fast forward two weeks later, they charged me anyway..when I reached out about it, I was told oh that was the hold that was put on your account. BS, because I keep a close watch on that and there were no pending charges. So no, I would not recommend because they apparently are shady af
It said that there's a three day free trail period. But right away it said that the subscription is canceled. I find this to be a bunch of B.S..
kindly put back the money you took from me the $29.99 from MSU Federal Credit Union
your trial was supposed to end I paid for one week and you've now charged me for 2 months I am reporting you to my bank for fraud and you won't let me back into the app so I can actually cancel something that was already canceled
cannot find easy way to trash the app.. I want to cancel subscription
so they advertised a free trial for 3 days. somehow its actually for 3 seconds. literally said my trial expired as soon as I created an account.
instead of reviewing apps and sending money back. this app is signing me up for things I never signed up for.
I told him to cancel drama box and drama wave a month ago and they are still pending that they are working on them and in the meantime I've gotten another charge Some easier apps I was able to cancel but the important ones are not canceling. this is not what I signed up for
Sentiment summary
90%
Positive (4-5★)
4%
Neutral (3★)
7%
Negative (1-2★)