Review Insights · Google Play
Subway Surfers City
SYBO Games · 284,032 ratings · ★ 4.7
4.7
★★★★★
284,032 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
4 negative reviews mention this · 44% of all complaints
★★★★★ "diss game so 😔😔😞😞" - Ashish Sarkar
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
diss game so 😔😔😞😞
I've had to lower my rating to 1 star. I purchased 310 keys and never received them. Even sent a email and haven't received a response. It's been almost 3 days.
There are just so many things wrong with this game. The worst is the fairness, ignoring the obvious cheaters and exploiters in the leaderboard, there are also people with beta characters who just passively gain 2x the score I can gain AFTER having spent $40 on mtx, and even after spending that money, I am nowhere near max level on a single character, highest is Yutani at 13. Meanwhile beta players who used exploits are chilling at maxed out characters at 550% locker bonus and 25 million coins.
Update ruined the game genuinely
Не обновляет игру, из-за чего больше нельзя поиграть
to many ads
The experience is awful because of the ads
old is gold
i used to play this game in my childhood. thought it has been better but the animations are worse, can't recognize the buses or ways. in-game buying has been worsened too. 😵💫 I'm uninstalling it.
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)