Review Insights · Google Play
Subway Surfers
SYBO Games · 41,741,604 ratings · ★ 4.6
4.6
★★★★★
41,741,604 ratings
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Top complaints - extracted from 10 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
3 negative reviews mention this · 30% of all complaints
★★★★★ "my favourite game" - Aditya Dhakre
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
poik
why my coin doesn't counted in play points
it's so ugly
First of all there are too much adds now, it's optional to click them some time accidental touch can open them. If only that it's not a problem but other day I had 2 million points and running and I clicked on an add which opened play store. But when I switched the tab game restarted all progress gone. My points, heat start, board everything gone. I just think that's too much even if game is cut saving the score is not hard and they didn't bother to do it. Cross city race is also scam.
Way too many ads. Sell you tickets to skip. SMH
very very nice and I like this game
it does not open from last night. i try to open the app with everything but it does not work. please fix it. i was at 18.5M score but all of the sudden app knock me out and does not open anymore
good
my favourite game
usually hang
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)