Review Insights · Google Play
Subway Surfers
SYBO Games · 41,637,797 ratings · ★ 4.6
4.6
★★★★★
41,637,797 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
3 negative reviews mention this · 33% of all complaints
★★★★★ "my tab is getting to much hanged after I installed this nonsense.... though I swipe it but game isn't responding anything 😞 so I am very disappointed 😔" - Santu Kumar
2
"hard"
3 negative reviews mention this · 33% of all complaints
★★★★★ "I don't like it cause when I put.the save progress and I deleted the it didn't save my progress so I worked hard for surfers and I deleted it with my progress saver on and I redownload and it's gone" - Jacob
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
my favourite ❤ game 🎮 ever
I don't like it cause when I put.the save progress and I deleted the it didn't save my progress so I worked hard for surfers and I deleted it with my progress saver on and I redownload and it's gone
Now this is just ridiculous how can you delete my data like this all the achievements have made are lost. I can't really do this anymore am uninstalling it right away
هذه اللعبه وحشه جدا و ممله و بشعه
hard in mobile
I had a 300000 run and got rid of it
What is wrong with Subway Surfers? First of all I didn't uninstall or reinstall the game and I didn't even update it Yet suddenly all of my progress disappeared. All the coins, keys, and money I worked so hard to earn are gone. What is this? Does the game not respect the players who spend so much time playing making progress and setting records? It's incredibly disappointing. All the effort I put into earning everything feels like it meant nothing How can all of it just disappear without reason
poor 💩
my tab is getting to much hanged after I installed this nonsense.... though I swipe it but game isn't responding anything 😞 so I am very disappointed 😔
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)