Review Insights · Google Play
Summoners War X Frieren
Com2uS · 2,334,410 ratings · ★ 4.0
4.0
★★★★★
2,334,410 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
20 negative reviews mention this · 47% of all complaints
★★★★★ "it's been months and the app still freezes and closes for no reason, fix your game for the love of god" - Jeanine Brown
2
"years"
8 negative reviews mention this · 19% of all complaints
★★★★★ "I love this game been playing for 12 years but now when I load it up it kicks me out. I just played on 6/25/26 so idk what happened." - Michael Bartlein
3
"scrolls"
7 negative reviews mention this · 16% of all complaints
★★★★★ "I have had a Blessing of Summons for over a month. Used atleast 100 different scrolls while having it and it's still hasn't been activated because I cant afford to purchase packs from Summoners War. The creators, developers ,and monitors of…" - chris petty
4
"been"
6 negative reviews mention this · 14% of all complaints
★★★★★ "it's been months and the app still freezes and closes for no reason, fix your game for the love of god" - Jeanine Brown
5
"star"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I gave it 1 star because of the download problem it said that it's complete but when I open it it just have like 3percent you need to fix the download problem" - jems Saquilabon
6
"units"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Extreme Bias where paid players can vio and debuff every unit every turn in Challenge but my team totally no vio no debuff in Challenge using same units?? enemy chakra can cleanse and debuff in CHALLENGE but my chakra cannot debuff anything…" - LLS High
7
"playing"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I love this game been playing for 12 years but now when I load it up it kicks me out. I just played on 6/25/26 so idk what happened." - Michael Bartlein
8
"com2us"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Pop ups are out of control... lol, com2us responds to my review 14 months after the fact" - Rich Kamminga
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it's been months and the app still freezes and closes for no reason, fix your game for the love of god
Baddddd
no update? lie
I gave it 1 star because of the download problem it said that it's complete but when I open it it just have like 3percent you need to fix the download problem
I thought the game getting better after coming back but turns out it's getting worse how can after 1k scroll but no nat 5 again
Extreme Bias where paid players can vio and debuff every unit every turn in Challenge but my team totally no vio no debuff in Challenge using same units?? enemy chakra can cleanse and debuff in CHALLENGE but my chakra cannot debuff anything?? Enemy vio 3 times a round in siege arena is stupid????. jujutsu And Tekken Collab each 1000ms, LOTR collab 2100ms no collab nat5 scam. 88% crit rate can't crit for 4 rounds. is just fakez. 100 LD scroll no lightning scam game. zzzz
I have had a Blessing of Summons for over a month. Used atleast 100 different scrolls while having it and it's still hasn't been activated because I cant afford to purchase packs from Summoners War. The creators, developers ,and monitors of the algorithms blame each other for their greed by saying, "We're sorry to hear you feel that way. We'll pass it on to our developers. " While doing nothing. Sounds like the government.
vio rune bias number generator
I love this game been playing for 12 years but now when I load it up it kicks me out. I just played on 6/25/26 so idk what happened.
Pop ups are out of control... lol, com2us responds to my review 14 months after the fact
ngecrash mulu anjer
328 LD scrolls and no LD 5 scam game with abismal odds super high prices on store bundles same type of events over and over again pure disappointment 10 years of eating shi when I summon I'm done f you. won't come back till you make an event for a free LD it's been ,10 years I think you should do one till then bye 👋
Another year another review. Still 1 star, since absolutely NOTHING about the gameplay has changed. RNG is still garbage, pay to win is even worse than ever, violent procs are still just as dumb and all in all this game is still the exavt same garbage it was 11 years ago. don't start it, don't waste your time on it. The nice graphics really aren't worth it ... PETHETIC And your automated pathetic excuse of a response is just ridiculous. another proif you don't care a bit about your community
I like it. Edit: My account got stolen years ago and they asked for phone IDs for phones I didn't have anymore, instead of realizing I was the owner of the original email address
I've played this game on and off for about 9 years give or take. From my experience, I'd say this turn based gacha game requires more rng than skill. The rates are terrible for summoning new and/or premium units. Their pity system leaves something to be desired. It feels like the game devs gave up on this game since the company keeps pumping out other games and just relying on whales and collabs to survive. I used to spend a good amount of money and time on this game,but I've lost interest.
Worst customer support experience ever.
i buy the pack, but didnt get it. give back my money !!!
the loading screen always pops ads that even u click the don't show for today button its always there every time I LoG iN diSgusTinG.,what caN I saY righT u own tHe worLd whaTever
app won't open anymore
Damot sa LD, buti pa bot maraming nakukuha
The 12 year anniversary sucks , i just got 1 nat 5 from how many scrolls from it?? the rate is just bad , the worst kind
failed to connect with the network!!!!!! i cant join game even by vpn !!i,m from iran. maybe you have a problem with iranian people.😑😑😑
The update says it is only 12MB but after deleting 3GB in my storage space, I still cannot update this game! This always happen every update! What is going on Com2us???
garbage game. should be classified as a rng game instead of a rpg game when theres violent runes in the game (which gives you extra turns based on luck). Scam2us doesn't know how to even build units as they nerfed a f2p dark 3 star unit, while letting the powerful light and dark 5 stars roam free as if they don't exist. there's also units that they just outright refuse to nerf (Conrad for example) and the game is very p2w with light and dark units easily being summoned with lots of money spent.
The rates are still horrible and no benefits for new players after the game being so old. still same old trash
The game has a lot of decent content for what you can do for free. be warned though the game is rigged when it comes to pvp content. the game has a bias system i believe that favors people who spend $$$. you will realize the entire game is designed around these players. Which as a monetized game makes sense but just be aware. It is not a fair game. some of those players who spend are not good so they rig it to where the rng gives them a hand at your cost if you dont spend much on the game.
Spent 7 years playing this game. After someone hacked into my account, Com2us decided they wouldn't recover my account for me. Quite disappointing.
RNG favors spenders not recommended playing/downloading as a former player of 6 years
I've been playing summoners war since 2014. I am giving 1 star because this is not the first time summoning 600 to 1000 mixed scrolls icluding the scrolls from the event where you can actually get 3 stars LD lol. Imagine, I never pulled a single 5 stars mob even a 4 stars LD at least🙄 Thanks for the Golems comsus. It just proved that the drop rates are awful. Goodbye SW......
no lnd 5 star after 20k mystic 500 light and dark scrolls, only 2 dupes
Very rigged game. This company needs to get sued.
Worst Dev
after almost a year of trying to get my account back after spending lots of money and having a light ryu of which I'll never be able to get again. the devs and support have been very unhelpful and I've no reason to play this game ever again even tho I used to enjoy it.
worst game，defenders bot ai violent rune guaranteed proc 100% 2-3turn ，worst experience play it yourself com2us
10 years playing this game. And not a single lnd 5 other than the event ones. Fix your lnd scrolls. game is overrun with bots rolling for lnd during anniv event to sell the lnd on the black market given how rare it is.
No pity s2pid game
come onnn com2us. stuck at reading data fikes on android and stuck at loading screen at any instance. can't you focus your resources in making the game playable. with out restarting 20 times a day. if this keeps up i'm switching to any other gacha that atleast fixes their 9 year old bugs. edit may 29: support simply repeated in a reply what i already tried to do and failed. i don't expect much from support for this is isn't the first time.
I cannot log on due to age group settings.Not being found need help badly
no hard pity on light and dark scrolls,enemy violent runes activating 3-4 times turning a winning match to a losing one,runes grindstones artifacts and even getting scrolls feel grind heavy
another balance patch and still many units without any use wonderful
fix the arena runes bs. doesn't work nothing but question marks.
game balancing is dogshit and events are hit or miss but qol changes are always nice to see
I've played everyday for yrs. I truly feel as if my account is being suppressed. I remember when you nerfed the dungeons and changed teams composition. My time and the dungeons dropped , the runes got worst. I watched ppl who hasn't played a fraction of my time display units with spd I could only wish for. I notice when facing higher rank players in rta and siege if you can't kill immediately there units vio procs into wins. Procs until skill are back up. I can't spend thousands to play. I can't
Sentiment summary
73%
Positive (4-5★)
6%
Neutral (3★)
21%
Negative (1-2★)