Review Insights · Google Play
Surveys On The Go
MFour Data Research, Inc. · 128,044 ratings · ★ 4.3
4.3
★★★★★
128,044 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"survey"
6 negative reviews mention this · 43% of all complaints
★★★★★ "this app used to be great. now I've wasted my time taking a survey for $5. I took the whole survey answered every question and was told that I got the $5. it's out there pending all day. and then it turned into a rejection. That's not right…" - Rhonda Wiskeman
2
"been"
6 negative reviews mention this · 43% of all complaints
★★★★★ "I can't cash out have not been able to for months." - amber clark
3
"cash"
4 negative reviews mention this · 29% of all complaints
★★★★★ "I can't cash out have not been able to for months." - amber clark
4
"surveys"
4 negative reviews mention this · 29% of all complaints
★★★★★ "the first two times that I took out money everything was fine. no I don't make anything sense because I don't qualify for any of the surveys. I do the survey and then it says I don't qualify. the first two times you take out money works. bu…" - Juan M
5
"every"
3 negative reviews mention this · 21% of all complaints
★★★★★ "this app used to be great. now I've wasted my time taking a survey for $5. I took the whole survey answered every question and was told that I got the $5. it's out there pending all day. and then it turned into a rejection. That's not right…" - Rhonda Wiskeman
6
"does"
3 negative reviews mention this · 21% of all complaints
★★★★★ "ur app sucks. why does it take more then 8 hrs to claim my money" - Josh
7
"money"
3 negative reviews mention this · 21% of all complaints
★★★★★ "ur app sucks. why does it take more then 8 hrs to claim my money" - Josh
8
"times"
3 negative reviews mention this · 21% of all complaints
★★★★★ "the first two times that I took out money everything was fine. no I don't make anything sense because I don't qualify for any of the surveys. I do the survey and then it says I don't qualify. the first two times you take out money works. bu…" - Juan M
9
"days"
3 negative reviews mention this · 21% of all complaints
★★★★★ "I have been doing surveys on this app for years now and I have cashed out more times and I can count but lately I have been completing the surveys that are worth for or $5 and I get all the way through the survey so thank you for your time …" - Katie B
10
"didn"
3 negative reviews mention this · 21% of all complaints
★★★★★ "The app is good, and the first time I redeemed the Visa gift card, it worked. However, the second time I redeemed a Visa gift card, it didn't work. When I informed support of the problem, they said they would contact me shortly regarding my…" - Đình Jimmy
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
this app used to be great. now I've wasted my time taking a survey for $5. I took the whole survey answered every question and was told that I got the $5. it's out there pending all day. and then it turned into a rejection. That's not right. I've also watched a lot of videos and took quizzes. I'm bet I'm owed at least 50 points. Deleting app in 24 hours if I don't see any of these things. smh
ur app sucks. why does it take more then 8 hrs to claim my money
I can't cash out have not been able to for months.
I have been doing surveys on this app for years now and I have cashed out more times and I can count but lately I have been completing the surveys that are worth for or $5 and I get all the way through the survey so thank you for your time and every single time a few days past and it disqualifies me it's very frustrating especially because I'm answering honestly
lies
it takes too long to cashout i dont have 24 hrs to wait
I got this app 3 Days ago I haven't been able to cash out yet due to the $10 minimum cash out but I have $3 in my account and it was working fine but then for some reason idk why but I completed a survey 2 days ago for $0.25 and it's pending and I just completed another survey for $0.25 and it says pending again sometimes I actually get the money from the survey but sometimes it also says pending which is irritating I hope that gets fixed
the gigs and games are fun but omconsistant, the surveys are, 4 out 5 you are automatically disqualified toward the end of it, pay out does come but slowly after using gig and game section, this app is turtle requiring a lot of patience, if you dont believe me try for yourselg
Let's me earn $9 dollars and change and then tells me I don't qualify for anymore of their goofy surveys. You must earn $10 to cash out. I've been stuck on the exact same $9 bucks for what seems like forever. It will let you think you're qualified for a survey because you spend 30 minutes taking it and then you get the bad news after answering all of the questions. It's hilarious actually. This app is a joke.
takes up a lot of time and it's not worth it
I just wish there were more survey opportunities and it didn't take a week to get paid. Also, they only let you cash out every 7 days and it's been 7 days and I still can't cash out!!
the first two times that I took out money everything was fine. no I don't make anything sense because I don't qualify for any of the surveys. I do the survey and then it says I don't qualify. the first two times you take out money works. but then they slow down your progress.
The app is good, and the first time I redeemed the Visa gift card, it worked. However, the second time I redeemed a Visa gift card, it didn't work. When I informed support of the problem, they said they would contact me shortly regarding my issue. But I waited for a week, and nothing changed.
It's not a bad app. I've cashed out over $40 in just a few months so it does pay. I just keep having issues with the app. My phone keeps getting flagged despite me always downloading through the Google Play store. The first time it happened support was pretty quick and the issue resolved. Another time my bonus gigs wasn't working and support was quick and it was fixed. But now my account got flagged again and last times fix didn't work. EDIT: it's been over 3 months still no fix
Sentiment summary
82%
Positive (4-5★)
4%
Neutral (3★)
14%
Negative (1-2★)