Review Insights · Google Play
SUVIDHA
SBPDCL NBPDCL · 56,190 ratings · ★ 4.0
4.0
★★★★★
56,190 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"view"
3 negative reviews mention this · 16% of all complaints
★★★★★ "unable to view latest electricity bill" - Avijit kumar
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not getting otp for load increase.
no working some function
ok
unable to view latest electricity bill
very bad any time updated
this app doesn't show balance and daily use of electricity .
Almost 2 months now since I requested for load increase, not yet done deferment of 776₹ deducted
nothing works properly specially complaint section
ye app bhi bihar government ki tarah phel hai kya bolu mai pareshan hona aur apna samay barbad karna chahte ho to jarur download karna.
Found Some Bugs : Like “Bill Self Generation Method ” , OTP Late Recieved and OTP Filling Box Not Shown but , bill submitted & Late Processing Time . Please Fix This Problem As Soon as possible . I appreciate Suvidha App Team . By The Way Jai Hind , Jai Bharat Jai Jawan , Jai Kishan .🇮🇳
please fix "View/ Check Application Status" feature of New Connection Page. After enterogermina Reference numbers it's not landing to otp page
"View/ Check Application Status" is having defect. After providing reference number it's coming back to New Connection Service page again instead of otp page. Aaah very frustrating.
very slow app...par kya ker sakte hain , mann maar kerke use kerna padta hai
बहुत ही बेकार ऐप है कोई भी समस्या का समाधान इस पर नहीं होता कोई भी इस पर किया गया कंप्लेंट को गंभीरता से नहीं लेता
fake app .. time waste app
bad
Super
roj rat ko light kat deta hai
good
Sentiment summary
73%
Positive (4-5★)
12%
Neutral (3★)
14%
Negative (1-2★)