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SUVIDHA

SBPDCL NBPDCL · 56,190 ratings · ★ 4.0

4.0
★★★★★
56,190 ratings
5 ★
32,465 (58%)
4 ★
8,740 (16%)
3 ★
6,867 (12%)
2 ★
1,248 (2%)
1 ★
6,867 (12%)
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Top complaints - extracted from 19 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"view"
3 negative reviews mention this · 16% of all complaints
★★★★ "unable to view latest electricity bill" - Avijit kumar

📋 All 19 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Rakesh Sharma 5/7/2026 v9.6
not getting otp for load increase.
★★★★ Hunt Er 5/4/2026
no working some function
★★★★ Ajit Mandal 5/3/2026
ok
★★★★ Avijit kumar 5/3/2026 v9.6
unable to view latest electricity bill
★★★★ arya india 5/1/2026 v9.5
very bad any time updated
★★★★ Mithilesh Kumar 4/25/2026 v9.5
this app doesn't show balance and daily use of electricity .
★★★★ Rehan Ashraf 4/24/2026 v9.5
Almost 2 months now since I requested for load increase, not yet done deferment of 776₹ deducted
★★★★ Sourabh Singh 4/24/2026 v9.5
nothing works properly specially complaint section
★★★★ Sujit Kumar 4/24/2026
ye app bhi bihar government ki tarah phel hai kya bolu mai pareshan hona aur apna samay barbad karna chahte ho to jarur download karna.
★★★★ Keshav Kumar Official Singer 4/21/2026 v9.5
Found Some Bugs : Like “Bill Self Generation Method ” , OTP Late Recieved and OTP Filling Box Not Shown but , bill submitted & Late Processing Time . Please Fix This Problem As Soon as possible . I appreciate Suvidha App Team . By The Way Jai Hind , Jai Bharat Jai Jawan , Jai Kishan .🇮🇳
★★★★ Sneha Shruti 4/21/2026 v9.5
please fix "View/ Check Application Status" feature of New Connection Page. After enterogermina Reference numbers it's not landing to otp page
★★★★ seema jaiswal 4/21/2026 v9.5
"View/ Check Application Status" is having defect. After providing reference number it's coming back to New Connection Service page again instead of otp page. Aaah very frustrating.
★★★★ IMRAN AFTAB 4/20/2026 v9.4
very slow app...par kya ker sakte hain , mann maar kerke use kerna padta hai
★★★★ Rahul Kumar 4/20/2026 v9.4
बहुत ही बेकार ऐप है कोई भी समस्या का समाधान इस पर नहीं होता कोई भी इस पर किया गया कंप्लेंट को गंभीरता से नहीं लेता
★★★★ Vikram Kumar 4/20/2026
fake app .. time waste app
★★★★ Binita Singh 4/18/2026
bad
★★★★★ Pinki Singh 5/1/2026 v9.6
Super
★★★★★ Jichchhu Kumar skt 4/25/2026
roj rat ko light kat deta hai
★★★★★ Munna Alam 4/19/2026 v8.7
good

Sentiment summary

73%
Positive (4-5★)
12%
Neutral (3★)
14%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.