Review Insights · Google Play
Swagbucks Play Games + Surveys
Prodege · 448,989 ratings · ★ 4.2
4.2
★★★★★
448,989 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
13 negative reviews mention this · 33% of all complaints
★★★★★ "This app made my account non existable" - Keshav Madhav
2
"games"
8 negative reviews mention this · 20% of all complaints
★★★★★ "App won't acknowledge that I've downloaded multiple games. I'm not falling for your traps, you'll have me play these games then go "oops, we didn't track you, sorry"." - Jeff Talbot
3
"game"
6 negative reviews mention this · 15% of all complaints
★★★★★ "These guys can ban you simply for "suspecting" suspicious activity. My account was banned for no reason after spending money on game of vampires. don't waste your time with Swagbucks." - Thomas Griffith
4
"nothing"
5 negative reviews mention this · 13% of all complaints
★★★★★ "I give 0 stars...My account was abruptly closed for an alleged terms violation & I answer everything honestly and spent a lot of time on them.Before my account was closed, I had multiple PayPal cash-out requests totaling $45 that showed as …" - Genie
5
"money"
5 negative reviews mention this · 13% of all complaints
★★★★★ "These guys can ban you simply for "suspecting" suspicious activity. My account was banned for no reason after spending money on game of vampires. don't waste your time with Swagbucks." - Thomas Griffith
6
"work"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Legit with lots of issues though! with surveys that will throw you out half way through for not answering the survey the way they want even though you do a starter survey to be accepted an think you've secured your place and not yet tried r…" - Impossible00
7
"days"
4 negative reviews mention this · 10% of all complaints
★★★★★ "MISLEADING. 1500SWAG BUCK(15$) minimum cash out for ANY prize, Which takes several days.. The 10$ Bonus is only if you spend 25$ in their store." - John Kinsey
8
"play"
4 negative reviews mention this · 10% of all complaints
★★★★★ "App won't acknowledge that I've downloaded multiple games. I'm not falling for your traps, you'll have me play these games then go "oops, we didn't track you, sorry"." - Jeff Talbot
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I give 0 stars...My account was abruptly closed for an alleged terms violation & I answer everything honestly and spent a lot of time on them.Before my account was closed, I had multiple PayPal cash-out requests totaling $45 that showed as processed. After my account was closed, none of the PayPal payments were received in my PayPal account, and there were no pending transactions showing. I reached out to customer support and they did nothing to pay what I'm owed. they don't pay you !
what an absolute scam! I created an account, then the next day after I had already racked up almost $15, it was suddenly deactivated. I'm pissed update: I contacted them, verified my identity and they still won't reactivate my account or offer me compensation for my credits. so yeah, still upset
These guys can ban you simply for "suspecting" suspicious activity. My account was banned for no reason after spending money on game of vampires. don't waste your time with Swagbucks.
I should have read the reviews before I signed up. They deactivated my account and suspended me the very next day. Makes no sense at all.
SWAGBUCKS KEEPS DEACTIVATING MY ACCOUNT ITS ANNOYING
this app is very slow
won't even let me open the app keeps freezing and not responding absolutely trash
hmm I like it so im giving this 5 stars
MISLEADING. 1500SWAG BUCK(15$) minimum cash out for ANY prize, Which takes several days.. The 10$ Bonus is only if you spend 25$ in their store.
nothing is tracking and can't verify my email, can't send email to you guys what could be a problem
App won't acknowledge that I've downloaded multiple games. I'm not falling for your traps, you'll have me play these games then go "oops, we didn't track you, sorry".
scam, it gives you 5 cents for alot of work and i just tried to check on my progress and my account got deleted. iv only had it for like 3 days but im glad I didnt use it and get my account lost after more money. do not get you will be scammed of your time. Not worth doing it for drugs, alcohol, or cigarettes. why do you think its worth it then. scams
just here to say, waisted time here
I have some point and they just deactivated my account and asked me to submit personal identity. the way they explained to me so didn't make sense. 1. I can't get my rewards. 2. not a good thing to asked something personal. don't waste your time to play the game, they will consider that you use ai or other tools to win.
To slow app it is
it wont track my game. it did for the 1st couple of levels than stopped. I tryied :( 3 games
they immediately sold my information and within 1 day someone tried to open a wells frago account with my information. DO NOT DOWNLOAD THIS APP
everything was going fine and then one day I couldn't get any of my games to run when I hit the play button. I contacted customer support and 7 days later the problem is still happening no one has gotten back to me and now I am losing money because I can't hit the goals required.
I am not getting my rewards to me all it's doing is using my space and wasting my time
useless as not any surways more then 3 weeks, deleted
Don't bother. Find a job. Won't even pay what you've earned.
no surveys
I really wanted to give this app a good rating because I've had fun playing the games and making money, however it has been nothing but problems since I've started using it. My account was incorrectly suspended within a week of me opening the account and I had to fight to get it reinstated. When my account was reinstated all of my points I had earned before the suspension magically disappeared and the help desk refuses to reply to my missing funds ticket. So now I'm missing $145 and no response.
not giving my credit for installed apps, the app keeps freezing up and glitching so I have to force close and reopen over and over, can't get past the screen where it tells me to install 3 games
couldn't get single game to load
Yes you can earn something, maybe in the next life
lies too much advert
dont waste your time downloading this app. Poor customer service.
pura kharab app hai iske instructions kharab bahut loding hota hai money transfer ka bhi kuch sahi nhi diya hai
doesn't reward me for playing games or even register that I installed the game
very bad I was about to get my month of hard work of games and 5 days before getting it they shut down my account very bad experience.
I tried for 30 minutes to make an account I used like 5 different emails and none of them worked so I give up. it just kept saying "Invalid email" or "email doesn't exist".
won't work for my phone. as soon as I open the app and try to sign up with my email it says that my email is non existent. it does the same thing on inbox dollars.
I can't even create an account...
This app made my account non existable
Long time user.... but lately, the issues are stacking up and I'm over it! I've sent my messages asking if the problem can be solved but nothing .... so, DELETE!
Don't like the latest update.
Legit with lots of issues though! with surveys that will throw you out half way through for not answering the survey the way they want even though you do a starter survey to be accepted an think you've secured your place and not yet tried redeeming for cash hoping not like the surveys 5 star if every survey i secure would work till the end an not have connection errors or throw you out after wasting 20-30 min
nothing working on app
I've had many issues with swagbox for the most part. They made it right with me, I played a few games lately, and I feel like they're super nerfed up, Where, as, people that played years ago said they were super easy, but yet I play them all day, every day & spend $ on them & i can't get halfway through it. I also have a lot of issues with ADS that don't return back to the game and I lose my rewards. I downloaded another game, it started to track & now i can't hit play from the game,
Sentiment summary
79%
Positive (4-5★)
9%
Neutral (3★)
12%
Negative (1-2★)