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Review Insights · Google Play

Swagbucks Play Games + Surveys

Prodege · 448,062 ratings · ★ 4.2

4.2
★★★★★
448,062 ratings
5 ★
283,297 (63%)
4 ★
75,336 (17%)
3 ★
38,783 (9%)
2 ★
11,031 (2%)
1 ★
39,607 (9%)
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Top complaints - extracted from 19 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"money"
4 negative reviews mention this · 21% of all complaints
★★★★ "taking extra money from my card" - Sophelia Brown
2
"downloading"
3 negative reviews mention this · 16% of all complaints
★★★★ "don't even think of downloading the app everything is. ERROR url scheme" - JOS PRIME
3
"waste"
3 negative reviews mention this · 16% of all complaints
★★★★ "Terrible customer services, so don't even waste your time installing." - Sheldon Washington

📋 All 19 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Laurie Bartman 5/8/2026 v5.50
it won't load or do anything at all when I try it keeps sending notification toe saying it cannot load 😞 not working at all won't load or move forward very frustrating indeed I hate it when this happens heightens my stress levels ten fold Peter pick a patch of pickled peppers Mary had a little lamb I'm batman are you Robin on top of old smokey covered with cheese I lost my poor meatball when somebody sneezed it rolled off the table and onto the floor I lost my poor meatball it rolled out the do
★★★★ Secret Master 5/7/2026 v5.50
it's a scam
★★★★ Sophelia Brown 5/7/2026 v5.50
taking extra money from my card
★★★★ Josh 5/7/2026 v5.50
bring back timeframe on pending rewards. stop lying about it being a glitch in the update.
★★★★ Fivetwenty Five 5/6/2026 v5.50
i completed a hard goal but I didn't get my sb, I tried to contact customer support but it was buggy from within the app, and when I finally did days later they just told me to suck it up and ignored my return emails , I completed another goal and reached 730SB and I waited for them to send me my money via PayPal but after a week of waiting they just gave me my sb back and now I have to wait more time just to get 5 euros, genuinely after I get my money I won't use this service ever again
★★★★ Sherry Champlin 5/6/2026 v5.50
When I try to open the app it says Message Connection reset. I hit OK and the app closes
★★★★ JOS PRIME 5/6/2026
don't even think of downloading the app everything is. ERROR url scheme
★★★★ AàGùsTa 2992 5/6/2026 v5.50
even my Java phone apps are smoother and faster in 3g net.. this app sucks like a leech
★★★★ Sheldon Washington 5/5/2026 v5.50
Terrible customer services, so don't even waste your time installing.
★★★★ Bishesh Bhattarai 5/5/2026 v5.50
Trash app
★★★★ Simon Wheeliker 5/5/2026 v5.50
don't bother! surveys just time out every time. can't play games due to verification issues. first the code wasn't sent to my phone at least 3 times, then I went to support. good thing was they replied saying just to verify identity, which I did, then when I get back to downloading the a game and then asks for verification code, it just fails. waste of time!!!!!
★★★★ Harsh Dubey 5/5/2026
it's give tasks that take 1 month to complete and it's only pay less
★★★★ Lalitha Manikyala 5/4/2026 v5.50
I thought this app is rated for 12+ years old but it didn't allow me to use the app and suspended me
★★★★ Jaxon Stoner 5/4/2026 v5.50
i have no identification, no independence, and no way to better my life. i cant access my earnings which i wasted months of my life to get. i cant access my voucher codes because swagbucks wants to force me to give it photo ID that i dont have. i cant even write them a ticket because even that forces identification. i have got no help from humans, its all ai bots. i recommend avoiding this app at all costs. they steal and sell users identities on the black market. screw swagbucks, they wont help
★★★★ Ratchapoom Luengprasert (Bom) 5/3/2026 v5.50
Your app doesn't let me sign up
★★★★ David Truszkowski 5/3/2026 v5.50
This was my survey earlier. "It's a little good if you want to play a game and earn money, but the surveys just kick you out." But it is terrible it scams you because you have to earn 15 dollars before you payout then, it kicked me out when I had 14.50. I wasted weeks of my life. Please don't waste your time.
★★★★ Whitney Dolan 5/2/2026 v5.50
never saw a dime did the most downloading , playing, answering I have ever done and never saw anything about how they were paying me for any of it or at all has to be scammed
★★★★★ Quentin Osei Tutu 5/7/2026 v5.50
haven't got money yet...we'll see!
★★★★★ SN 5/5/2026
basically nothing to do in India. fed up with this app

Sentiment summary

80%
Positive (4-5★)
9%
Neutral (3★)
11%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.