Review Insights · Google Play
Swiggy Delivery Partner App
Swiggy · 392,552 ratings · ★ 4.2
4.2
★★★★★
392,552 ratings
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Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"swiggy"
13 negative reviews mention this · 21% of all complaints
★★★★★ "By musken I have downloaded this app and then everyday atleast 30 calls I am receiving now and I cannot do anything swiggy customer care sucks really bad" - Anish
2
"customer"
10 negative reviews mention this · 16% of all complaints
★★★★★ "I didn't receive my order and was marked delivered by the delivery guy. and customer support didn't help. the worst customer support." - Ankit gupta
3
"delivery"
9 negative reviews mention this · 15% of all complaints
★★★★★ "bhut kharab application zomato best application hai delivery partner ka liya" - i_am_ malik_khan07
4
"support"
7 negative reviews mention this · 11% of all complaints
★★★★★ "I didn't receive my order and was marked delivered by the delivery guy. and customer support didn't help. the worst customer support." - Ankit gupta
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
duty join but not opening duty time
worst
bhut kharab application zomato best application hai delivery partner ka liya
cheating app 😡😡😡
ghatiya facility
I didn't receive my order and was marked delivered by the delivery guy. and customer support didn't help. the worst customer support.
By musken I have downloaded this app and then everyday atleast 30 calls I am receiving now and I cannot do anything swiggy customer care sucks really bad
lovely
bakwas
Give direct customer care support on app, and also there are lot of bugs that faces during delivery like for getting online payment the qr is failed to generate, the offers are exceed, etc
very bad app and service
very bad ,call me immediately
no explanation about fee deduction and left to deduction, no. of deduction this is literally hard earnings were easily stolen without proper reasons and no response from customer support!! worst App I saw
App is not working properly.so always open app but not open immediately.so please devlop the app
hi, im working daily from 11am to 10pm to complete the insentive time slots , Very disappointimg day by day , not getting orders even after 30mintes or 45 minutes. you have given an updation from star to super star badge and you have mentioned less waiting time between orders, but now I'm not even getting 3 orders in 3 hours . very much disappointed 😞
lot's of delivery partners doing zomato instead of Swiggy becouse of your map issue getting long pick up order instead of nearby restaurants change your map settings. around 80% of Swiggy rider join zomato becouse of this issue in viman Nagar Pune Maharashtra
My shift automatically changed I have change my shift ticket raised many time but no one response this is worst experience my DE ID 2184484 I want 11am to 11pm shift, kindly change my shift
this is not good because they didn't give money for hard workers and daily workers
without my any mistake swiggy temporary block my I'd because costmar saying anything about me,, costmar is not right always sir,, please think about your worker first thanks 🙏
no use earning problem iam not received teashirt bag but deducted my earning amount of onboarding process please send me teashirt bag after deducting by my earning amount of onboarding process which onboarding amount deduction please explain iam online open for swiggy account no Field officer help which amount deducted from swiggy onboarding process please teshirt and bag send me after deducted from swiggy onboarding process amount
Dear Swiggy Support Team, I hope you are doing well. I am writing to request your immediate assistance regarding my Swiggy delivery partner account. My account was blocked because someone misused my personal documents without my permission. I am the genuine owner of all the submitted documents, and I want to continue my work with Swiggy. Therefore, I kindly request you to please verify my account details and help me reactivate my account as soon as possible. I also want to upd
ok
customer support team no 🚫 response. He cheat me. i report customer service team
डिलीवरी राइडर को ऑर्डर एक्सेप्ट करने के बाद ऑर्डर कैंसिल करने का कोई ऑप्शन नहीं है, इससे डिलीवरी राइडर को काफी परेशनी होती है। स्विगी कंपनी का फोकस सिर्फ अपने कस्टमर के तरफ रहता है। कंपनी प्लीज़ अपने राइडर के तरफ भी फोकस सिर्फ करे।
awesome app
bekar account ko jaldi block kr dete
They call many times on my phone and I disturbed.
worest app
id not open instantly
Hi Team, I am facing a serious technical issue in the app regarding the incorrect address assignment. The app is automatically showing/assigning the wrong address, which is creating a lot of confusion and inconvenience for me. I have already checked my details multiple times, but the issue is still not resolved. Because of this problem, I am unable to continue the process properly, and it is becoming very frustrating. I request you to kindly check the issue as soon as possible and correct the
useless customer support for 1 order back up support u took 1.5 hours can u do the same thing to customers no riders means no responsibility
I received Order No. 1924 from McDonald's for delivery to Utkal Heights. My zone gave me 60 Rs to come there. After that, I got an order from Mom's Cake and Cafe (Order ID 9098), which was 5 km SW from Utkal Heights and outside my zone. It got cancelled, and I only got 10 Rs for the cancellation - but I haven't received my 60 Rs return-to-zone fare.Then, I got another booking from Hotel Swad (Order 9415), 5 km from Mom's Cake and Cafe, which I delivered to Surekha Regency. I'm still outside my z
I am concerned about the privacy settings of this app. It currently requires 'Always Allow' location access to function, which is unnecessary. Users should have the right to choose 'Only while using the app.' Please update the permissions to respect user privacy, as the app currently stops working if 'Always Allow' is disabled
swiggy order done bye rapido under shiprocket it's wrost company same order id yet one person delivered and shiprocket company does not respond yet i went to customer and he abused me I will take this police for abuseung me please swiggy and rapido will pay
swiggy delivery partner app ka koi customer care number nahin Hai delivery partner kisse baat kar sakte hain aap sirf sirf customer care number to likh do ismein ismein bahut jyada dikkat a Rahi Hai to Kya Karen ham
not login id
worest in Swiggy
I've mistakenly installed this app instead of Swiggy and I'm getting 12 to 15 calls from random unknown numbers even uninstalling the app...... it's extremely disturbing....
why is calling for me I am not interested in joining on your dilivery partner
3 to 4 days ho gaya lakin support teem se koye ve call na sms aiye very bed Swiggy duty nahi kr paa raha hu lakin koye sunne wala nahi🤬🤬🤬🤬😡😡😡😡😡😡👎👎👎👎
customer care not supporting
don't helpline customer care number sharing your customer care helpline number delivery partner problem time call helpline number any doubt emergency
login issue but no response
ಮೆಗಾಸ್ಟಾರ್ ಇದೆ, 5ಸ್ಟಾರ್ ರೇಟಿಂಗ್ ಇದೆ, ಬಹುತೇಕ ಯಾವುದೇ ಕಂಪ್ಲೇಂಟ್ ಇಲ್ಲದೆ ಆರ್ಡರ್ ಡೆಲಿವರಿ ಆಗಿವೆ, ಆದ್ರೂ ನನಗೆ ಬರಬೇಕಾದ ಜನವರಿ monthly incentive ಇನ್ನೂ ಬಂದಿಲ್ಲ, fleetmanager ಭೇಟಿ ಆಯ್ತು, ಮುಖ್ಯ ಬ್ರಾಂಚ್ ವಿಸಿಟ್ ಆಯ್ತು ಆದ್ರೂ no use. ತುಂಬಾ ಸರಿ ticket rise ಮಾಡಿದ್ದೀನಿ, ಹಾಗೂ ಕೇರ್ ಕಡೆಯಿಂದ ರಿಪ್ಲೈ ಕೂಡ ಎಸ್ ನಿಮಗೆ incentive ಬರಬೇಕಿದ್ದು ಅಂಥ ಬಂದಿದ್ದು, 24hrs, 48hrs, 1week, 2week ಅಂತ ಹೇಳಿ 4months ಆಗಿದೆ,issue ಮಾತ್ರ no clear. de id:240060 please clear my incentive issue, i waiting last 4month
maksuda app
bad
ಕಂಪನಿ ಜೀವನನೇ ವೇಸ್ಟು ಯಾವತ್ತು ಈಗ ಕೆಲಸಕ್ಕೆ ಬರಬಾರದು
there is a hidden charges in this app the distance for the delevery is too long and the payment is less
most hated app because it's calling every hour to me , fraud app
not interested
+ 11 more in the clipboard copy
Sentiment summary
78%
Positive (4-5★)
3%
Neutral (3★)
19%
Negative (1-2★)