Review Insights · Google Play
Sword of Shadows
Snail Games USA Inc · 20,390 ratings · ★ 3.6
3.6
★★★★★
20,390 ratings
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Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
18 negative reviews mention this · 50% of all complaints
★★★★★ "the game wont open" - Dawn Kraft
2
"update"
4 negative reviews mention this · 11% of all complaints
★★★★★ "with each update something breaks and mechanism get worse. rules change to the detriment of the players and the developers are absent." - Arian “Arquendir” Heidarian Miri
3
"account"
4 negative reviews mention this · 11% of all complaints
★★★★★ "i like this game but the Facebook log in method is not working i lost my account" - Mico Roperez
4
"login"
4 negative reviews mention this · 11% of all complaints
★★★★★ "CANNOT HELP PLAYER IF HAVE TROUBLE LOGIN" - abie ibliz
5
"play"
4 negative reviews mention this · 11% of all complaints
★★★★★ "with each update something breaks and mechanism get worse. rules change to the detriment of the players and the developers are absent." - Arian “Arquendir” Heidarian Miri
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
with each update something breaks and mechanism get worse. rules change to the detriment of the players and the developers are absent.
the game wont open
loading nya lama banget waktu klik enter game, connecting mulu. padahal WiFi ku kecepatannya 100mbps. males nungguin, aku uninstall aja
i like this game but the Facebook log in method is not working i lost my account
doesn't work
CANNOT HELP PLAYER IF HAVE TROUBLE LOGIN
not working 😔
Não faz login.
I can't login with my Facebook account my old 136 level account is gone😢😢😢
When are you going to do the Facebook account
Why can't i log in with Gmail ?!!!!!! I'm so angry
After installing, it doesnt open.
After downloading this game open just once and now I can't even log in to my server. Even after switching account I can't start the game. I even reported this problem in their official site but no avail. If you don't want players to play games then why bother making one. I would like to give minus ratings but due to not having that feature I'm forced to give one star. Please fix it.
Was the game I spent the most time and money on until I upgraded my phone, now it won't even start. It was such a great game with so much potential
Such a waste app it took all my data and not downloaded yet , after completing of my 2 GB data it is downloading form first never saw this type frad gaming apps before .😠😠😡😡😡😡😡😡😡😡😡😡😡😡😠😠😠😠😠😠😠😠😠😡😡😡😡😡😡🤬🤬🤬🤬🤬🤬😠😠😠😠😠😠😡😡😡😡😡😠😠😠😠😠😠😡😡😡😡😡😡😡😡😠😠🤬🤬🤬🤬🤬🤬🤬🤬
It's like with each update the game becomes more awful 😖
Can't run. Fails to download expansion
Okay. First add better storyline, make costumes more nice. Let us choose the gender of charecters and customize theml improve quality. Make it not a pay to win kind of game. Make it more fun.
I don't like this game because chapter 8 story have no quest and chapter 8 story 2 is no opening I lost my many years playing this Game .my second cracters is already complete chapter 9 story . my first cracters didn't complete chapter 8 story and there is no Quist what should I do should I delete my first cracters ☹️☹️☹️
Changing my review to 1 star. Why? Costumer service is very bad! When my privacy got violated because a player included my "daughter" in the game issue, they just suggested to block the player and not do anything about it! My daughter is only 3 years old! Why don't you do something about it then? I will give you 1/5!
Please fix the game. Cannot play after new update.
no longer playing voice acting not in english.
No smooth
Well these time i was disappointed by snail. These is was my bad experience as i also play another game of snail which age of wushu dynasty. Well compared to these that game is best. I didn't like these game.
pay to win game level exp and gold hard
Man, this is why this stucks on low rate since then im surprised its still alive lol even the martial arts you like are hard to get smh
In this game very few skills and technique are there like sword of a rock and flying fighting in the air anywhere in any place and one is still like you can show your prank level or your power level and your bodyguard I will be like a soul which will cannot seen by any in the battle when you are losing losing the battle then the power of a your bodyguard come inside your body and strength and it will show the soul of your body once in the back of your body in the big SOL
This game needs an update come on guys do better
Got to lvl 11 and it keeps getting stuck saying to touch a certain button and I do (cultivating) also after activation on flying skills a message would appear that flying skill is active. Is look like a cool game but it's too buggy for me.
there's a bug in Chapter 8
Too bad
I really love this game , good story, a lot of skills , and so many good item and event bonus I really love it .. but the problem is why is so Lag ... On many quest and event fight .. so please Fix it's .. it's so uncomfortable....and the last why u changed gold rewards from WT .. it's so sadness.. cuz it's good rewards u have for player
The game did not load up.
I LOVED playing this game on my phone. HOWEVER, don't try to play on a chromebook. It won't work
Won't get the benefit that you paid
It is bugged especially in login system
Sentiment summary
59%
Positive (4-5★)
14%
Neutral (3★)
27%
Negative (1-2★)