Review Insights · Google Play
Tapon
Spoton Limited · 245,946 ratings · ★ 4.0
4.0
★★★★★
245,946 ratings
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Top complaints - extracted from 87 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"chapters"
31 negative reviews mention this · 36% of all complaints
★★★★★ "Big lying company... The ads shows a book and says 'all chapters are free'... Bullcrap! When i want to read it it told me to pay or watch ads. Dont ever make a misleading ads. Be honest when doing business. How dare you!" - Bella N
2
"free"
29 negative reviews mention this · 33% of all complaints
★★★★★ "Big lying company... The ads shows a book and says 'all chapters are free'... Bullcrap! When i want to read it it told me to pay or watch ads. Dont ever make a misleading ads. Be honest when doing business. How dare you!" - Bella N
3
"read"
20 negative reviews mention this · 23% of all complaints
★★★★★ "Big lying company... The ads shows a book and says 'all chapters are free'... Bullcrap! When i want to read it it told me to pay or watch ads. Dont ever make a misleading ads. Be honest when doing business. How dare you!" - Bella N
4
"coins"
20 negative reviews mention this · 23% of all complaints
★★★★★ "less then 1 hour and already hit with pay for coins. ads said COMPLETELY FREE TO READ. BULLSLAGA LIES. it's 58 coins just to unlock a chapter, hardly enough coins to earn for free. oh wait watch a bunch of ads to make the app money 😑 this …" - Bonnie BlueMoon
5
"book"
16 negative reviews mention this · 18% of all complaints
★★★★★ "Big lying company... The ads shows a book and says 'all chapters are free'... Bullcrap! When i want to read it it told me to pay or watch ads. Dont ever make a misleading ads. Be honest when doing business. How dare you!" - Bella N
6
"expensive"
16 negative reviews mention this · 18% of all complaints
★★★★★ "horrid I found a book I was liking and they want you to do all these horrible sign in rewards and stuff to read a simple chapter that gets shorter and more expensive the further you go then I tried to pay to finish it and it directed me to …" - Charlie P
7
"stories"
16 negative reviews mention this · 18% of all complaints
★★★★★ "This app is a complete waste of your time and money. It has horrible spelling in the stories, you only get at most 10 pages in a chapter, and you're lucky if you get maybe 2-3 FREE Chapters at ALL. The rest of the chapters you Must Watch Ad…" - Miah-Michelle Vance
8
"money"
15 negative reviews mention this · 17% of all complaints
★★★★★ "it's been 2 weeks, they STILL WILL NOT CANCEL MY SUBSCRIPTION AND THEY KEEP CHARGING ME.. no where is it listed I have a subscription. Google play, PayPal and in the app, when you click cancel subscription it sends you to Google play. DONT …" - Alisha Findlay
9
"chapter"
15 negative reviews mention this · 17% of all complaints
★★★★★ "Big lying company... The ads shows a book and says 'all chapters are free'... Bullcrap! When i want to read it it told me to pay or watch ads. Dont ever make a misleading ads. Be honest when doing business. How dare you!" - Bella N
10
"reading"
14 negative reviews mention this · 16% of all complaints
★★★★★ "This app is a complete waste of your time and money. It has horrible spelling in the stories, you only get at most 10 pages in a chapter, and you're lucky if you get maybe 2-3 FREE Chapters at ALL. The rest of the chapters you Must Watch Ad…" - Miah-Michelle Vance
11
"story"
14 negative reviews mention this · 16% of all complaints
★★★★★ "this story that I've started is really interesting but I've spent $20 today and if I had to estimate it wouldnt even be in the middle of a real book. their chapters are so small. I think if I had to compare it to a real book, Tapon's "chapt…" - Macede Jackson
12
"subscription"
13 negative reviews mention this · 15% of all complaints
★★★★★ "it's been 2 weeks, they STILL WILL NOT CANCEL MY SUBSCRIPTION AND THEY KEEP CHARGING ME.. no where is it listed I have a subscription. Google play, PayPal and in the app, when you click cancel subscription it sends you to Google play. DONT …" - Alisha Findlay
📋 All 87 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Big lying company... The ads shows a book and says 'all chapters are free'... Bullcrap! When i want to read it it told me to pay or watch ads. Dont ever make a misleading ads. Be honest when doing business. How dare you!
found an unauthorized charge of $59.99 on my bank account in April but had already deleted this app and can not get refunded. please help.
it's been 2 weeks, they STILL WILL NOT CANCEL MY SUBSCRIPTION AND THEY KEEP CHARGING ME.. no where is it listed I have a subscription. Google play, PayPal and in the app, when you click cancel subscription it sends you to Google play. DONT DO IT!!! Trust me. the books aren't worth it. still fighting to get my money back for the charges that shouldn't have happened.
exorbitant prices
horrid I found a book I was liking and they want you to do all these horrible sign in rewards and stuff to read a simple chapter that gets shorter and more expensive the further you go then I tried to pay to finish it and it directed me to a page without the lock on the top will not enter my info uninstall they will scam you and steal your info
very difficult to cancel membership
books never load
You get a few chapters free and then have to pay for the rest of the chapters and its ridiculously expensive.
less then 1 hour and already hit with pay for coins. ads said COMPLETELY FREE TO READ. BULLSLAGA LIES. it's 58 coins just to unlock a chapter, hardly enough coins to earn for free. oh wait watch a bunch of ads to make the app money 😑 this apps ads are a complete lie about all chapters free. even on the book that drew you into the app. feels like it's wasting my relaxing time. and not worth the effort after less then ONE HOUR OF TIME
This app is a complete waste of your time and money. It has horrible spelling in the stories, you only get at most 10 pages in a chapter, and you're lucky if you get maybe 2-3 FREE Chapters at ALL. The rest of the chapters you Must Watch Ads or pay a Ton of money and I literally do Mean a TON OF MONEY. This app is a total waste of your time. There are a Lot of Free reading apps that really are free But THIS ONE IS NOT IT!!!
When watching ads or watching ad task constantly crashes or restart.
Hard to cancel, doesn't show up in Google play subscription.
It works ok, but they are a bit tight fisted with free coins and my bank closed my card temporarily because they don't feel like it is trustworthy. Got it reopened. I hope that There is nothing to worry about and that my money is safe.
Story lines drag on and on and then the author is not able to keep up with their never ending story lines. Too many inconsistencies making it a jumbled mess to follow along. Plus, having to pay per chapter is absolutely ridiculous. And 270 a year for a membership for access? Nope, uninstalled.
this app advertised "free whole book" and then asks for money after few chapters. avoid
The chapters are definitely not all free.
Way to expensive. watch a add for coins and can't use them. Try to unlock chapter and the only option is to get a subscription that is way to expensive. $20 for a week yeah right. story was good but not enough for that price.
limited time free novel is a lie, don't bother with this app.
The amount that has to be paid just to read a book is too expensive. The stories are good but definitely not worth the cost.
they say it's free it's not and the price to a chapter is way to hi would not recommend
bad, debit my bank account monthly and not actualize, we need to cancel
when you say watch 2 ads, you really mean 5. The number of free ads to watch to unlock chapters is limited. so you can only read a few chapters every day, unless want to top up
this app sucks. their should be an option to open chapters without $$.
chapters are not free.... you have to do multiple tasks to gain coins
Paid to not read? I don't sink a lot of money into these reading apps, but this story looked good. Today is day 2, of them having my money, I can see my coins in my 'wallet' but it won't let me move forward without subscribing AGAIN. Come to find out you can only read SOME books with the subscriptions so the one book I wanted to read I'd have to subscribe again for. No thank you. I will not pay for two subscriptions to ensure I can read what I want. what a scam.
subscription is a scam. I paid for a month of unlimited reading and when I went to the app again to read another book it told me I had to pay or get the subscription... I have the subscription. I went to my account to check and it brought me to my subscription list where low and behold there it was. I read the terms and it does say some books which first off is ridiculous but secondly this book asked me to get the subscription to read for free so it should be in that list, no?
They should be ashamed of false advertisement. It's not free chapters if you have to buy coins to read.
This app is rip off. in a novel that I am reading last 5 chapters had 2 pages of ads instead text of novel and they charged 44 plus credits for each chapter. Do not recommend.
Horrible, DO NOT subscribe, they put a tiny history icon in the right side of the screen. This is where you go to cancel subscription. Takes consumer a while to find it. There are way better apps out there. Do Not download or Subscribe Stay Away from this app. They also steal other writers work for massive profits.
lying on ads. not free 0/10
They start you off - with no title to continue reading where you left off. Dumb..
not free and mostly AI
The ad claims all chapters are free. Its a total lie. The first few chapters are free but than it cost coins to unlock very short chapters. You can get minimal free coins by daily logins or watching ads but its never enough. This actually makes reading on this app way more expensive than just buying a real book. DONT FALL FOR IT!!!!!
don't even bother buying coins. it doesn't unlock chapters. they expect you to pay a subscription.
I would give negative stars if possible. It's pure swindling. The money you need to finish just one book is enormous.
all chapters are free is a joke. you have to spend so much time watching ads it doesnt warrant the effort. I really enjoyed reading the portion of the book I did, too bad it too expensive and time consuming to continue.
AWFUL app. customer service is abysmal, and no way to cancel subscription unless you contact customer service who don't answer!
Misleading
Extremely short chapters. On chapter 12 after watching so many videos and reading articles and clicking on links, only to find out the rest of this one book would cost me about $103... for one book?! Who the heck would pay that? The interface isn't great either. Not worth it.
Why do apps draw you in with lies? The ad claims all chapters are free, haha
don't believe the fake reviews! This app will give you 2 coins for opening and scrolling pages - you have to accept the tracking cookies on each of those pages, only after scrolling for at least 15 seconds each on at least 4 different websites (consenting to god knows what cookies), will you get 2 coins - that's 1 minute for 2 coins, but how much does a chapter cost to unlock? The minimum cost is 34 coins, accumulating! 17 minutes browsing to unlock a chapter that takes you 1 minute to read.
This app is trash, and I wouldn't doubt that most of the comments are fake and probably bought. The app basically lures you in with exciting chapters then bam! it shuts you off with a pay wallet that basically forces you to buy chapters or books to keep reading them (EXPENSIVE!) DO NOT fall for this trap. Not even Netflix, a bigger brand than this, charges this much for a subscription. this is just a money making app for the creators.
had to delete this app, like all the others of this ilk- thousands of chapters, dragged out stories that usually have progressively nonsensical plots, ads are longer than the chapters 😂 cash grab
All the ads, games, or videos never complete. You never get credit for completing the task and need to end and reload the app to read.
bought reading vip. no books would unlock, help desk was AI. didnt fix the issue or get my money back. weekly vip very expensive.
SCAM! Deleting this app now
Way too much time spent watching ads to advance to the next chapter. otherwise, you have to pay.
Don't bother. These apps are always stupid expensive, but this? This is disgusting. This app is BY FAR the most expensive one I have EVER come across. $50+ for a month long membership. $200+ for a year long membership. $50+ to unlock ONE STORY. Anyone can buy 3 physical books by published authors for less than that. Usually, the stories will get me enough to pay for a 1 month or 1 week membership at least. Not this one. Absolutely NOT worth it.
the stories are only free when you subscribe and pay a monthly fee. kind of defeats the purpose of saying that they're free 🤦🏼♀️
too expensive and not good writing
+ 37 more in the clipboard copy
Sentiment summary
73%
Positive (4-5★)
3%
Neutral (3★)
24%
Negative (1-2★)