Review Insights · Google Play
Testbook: Exam Preparation App
Testbook: Exam Prep App · 866,037 ratings · ★ 3.9
3.9
★★★★★
866,037 ratings
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Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"fraud"
6 negative reviews mention this · 15% of all complaints
★★★★★ "fraud app not even responding customer service i request a refund but not giving any respond fraud stars" - Jeevan Kiran
2
"money"
5 negative reviews mention this · 13% of all complaints
★★★★★ "worst app this aap is debited 599 rs .I don't recommend to use this app . There is no any Contact team support to refund your amount this is a fraud .Many students are frustrated on this issue .So All my brothers And Sisters I really warn t…" - Vishal Kumar
3
"test"
5 negative reviews mention this · 13% of all complaints
★★★★★ "worst app this aap is debited 599 rs .I don't recommend to use this app . There is no any Contact team support to refund your amount this is a fraud .Many students are frustrated on this issue .So All my brothers And Sisters I really warn t…" - Vishal Kumar
4
"autopay"
5 negative reviews mention this · 13% of all complaints
★★★★★ "this app caused me a loss of 1200 by using Autopay.... aap logo ki company agar itne hi paise me chal jayegi to le lo but iss application par ab trust to bilkul nhi rha trial ke name par paise le rhe hai" - Poorwa Patel
5
"refund"
4 negative reviews mention this · 10% of all complaints
★★★★★ "fraud app not even responding customer service i request a refund but not giving any respond fraud stars" - Jeevan Kiran
6
"students"
4 negative reviews mention this · 10% of all complaints
★★★★★ "worst app this aap is debited 599 rs .I don't recommend to use this app . There is no any Contact team support to refund your amount this is a fraud .Many students are frustrated on this issue .So All my brothers And Sisters I really warn t…" - Vishal Kumar
7
"application"
4 negative reviews mention this · 10% of all complaints
★★★★★ "worst app this aap is debited 599 rs .I don't recommend to use this app . There is no any Contact team support to refund your amount this is a fraud .Many students are frustrated on this issue .So All my brothers And Sisters I really warn t…" - Vishal Kumar
8
"download"
4 negative reviews mention this · 10% of all complaints
★★★★★ "koi bhi download mt karna is app ko paisa cut jata h inlog paisa churate h study k naam pe mera 599 rupay kat gya faltu me bahut logo k kha liye paisa plz koi install mt karna n to is app se study karna ni to app log ke bhi cut jaynge paise…" - neha yadav
9
"jata"
4 negative reviews mention this · 10% of all complaints
★★★★★ "koi bhi download mt karna is app ko paisa cut jata h inlog paisa churate h study k naam pe mera 599 rupay kat gya faltu me bahut logo k kha liye paisa plz koi install mt karna n to is app se study karna ni to app log ke bhi cut jaynge paise…" - neha yadav
10
"scam"
4 negative reviews mention this · 10% of all complaints
★★★★★ "they are running a scam with name of super pass live. they don't tell first terms and conditions that you have to pay 600 after 2 days . but even before completing 2 days they withdrew money 😭. I come front low middle class family and I ju…" - Muskan
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
deduct the amount without informing me
fraud app not even responding customer service i request a refund but not giving any respond fraud stars
bakvas app hai isko dow mat karna
worst app this aap is debited 599 rs .I don't recommend to use this app . There is no any Contact team support to refund your amount this is a fraud .Many students are frustrated on this issue .So All my brothers And Sisters I really warn that don't use this application otherwise you all will face the same money issue . That particular students who have lost their amount also down the test book rating. We don't need this type of application for our studies . This is a fraud application .so
koi bhi download mt karna is app ko paisa cut jata h inlog paisa churate h study k naam pe mera 599 rupay kat gya faltu me bahut logo k kha liye paisa plz koi install mt karna n to is app se study karna ni to app log ke bhi cut jaynge paise chhor app
worst app
यह टेस्टबुक ऐप और कंपनी एक चोर और शोषक ऐप है जो ऑटो पे के नाम पर हम जैसे विद्यार्थियों से रुपए लूटती है। इनके पास कोई स्पष्ट ग्राहक सेवा के लिए नम्बर नहीं होता है । लाइव चैट और e मेल भी सिर्फ धोखा है।हर जगह ai लगा रखा है।।कोई भी विद्यार्थी टेस्टबुक ऐप से कोर्स खरीदने से बचे।
very bad aap har baar pesa kaat lete hai kabhi 299 and every month 133 koi transaction history nhi show hoti even auto pay bhi allow nhi h please solve krdo meri problem
this app caused me a loss of 1200 by using Autopay.... aap logo ki company agar itne hi paise me chal jayegi to le lo but iss application par ab trust to bilkul nhi rha trial ke name par paise le rhe hai
bekar app hai mera 600 ₹ kat gye
very nice
this is totally bad application and they take without asking money through autopay for any user in any kindness perfection.. they are bigger fraud..
sabse bekar app hai yaha pesa harapa jata hai please koi es app ko ujh mat kare jo bi ujh kare ge u pachtaye ge esi liye koi mat kijiye
Never download this app because they always Autopay even without your consent or knowledge without any trace of live Autopay actively on in upi app like phonepe,gpay etc l.You have to manually file a complain at the bank staff to cancel Autopay.
frod frod frod frod outo pay se payment ho jata h
mera money wapas nhi kiya iss app ko chalane wale , bs kewal add dene se kaam nhi hota, test paper kaha hai mohit sir ko batana hoga
it disgusting you force to pay 1 rupees trial plan and then after Autopay start
hello sir mam plz refund my amount of 599 your app is not useful for me my course is not in your app plz refund my amount plz contact me for more details
i am trying to log in but it is only asking mobile number but my account does not have mobile verified and it is not asking for gmail id. This is just stupid
dishonest app
worst app never purchase any test series.This app is helpful for competitive exams, but it never works properly. It always has buffering issues. I have been trying for many days to take a sectional test, but every time there is buffering. And if you think of complaining or taking support, that also doesn’t work-neither messages nor calls are responded to. In the end, we spend so much money to purchase the app, but it doesn’t work properly, and we can’t even file a complaint or grievance.
I downloaded the app for psc, but the app was not open home page. it contains upsc ad and requested to pay fees. I was disappointed 😞
abominable
absolutely ridiculous,Using since 4 years but this time when subscription is ending in 25 days,they have pasted a reminder/ad of subscription in the solution page,It make difficult to see the solution. It makes it frustrating.
fraud app scam
very bad ...paise return kar do jaise leliye 599₹
Fraud !!!!!! Scam !!!! Do not use this !! Worst app and responsibilities is none from their side. No customer support system. Paisa kamane ka new tarika dhundh rakha h inhone, students ko 1 month ka pack lena hota h to yeh uske sath autopay activate karwa lete h, students ko is chij ki jyada knowledge nhi rehti ya dhyan me nhi rehta to next time (wo month pura hote hi) new month ka payment deduct ho jata b automatically. No response to call and mails...bs ek ghisa pita automated reply aa jata h.
Most of the time I face issue of not logging in my account 😞😕... testbook please resolve my problem
very bad application
Scamer textbook
The app is behaving the worst since website current affairs launch. Can't even download pdf properly. Please fix it
koi bhi students iss textbook ko apne mobile k ander install na kare .....ye gareeb students k saath kewal aur kewal fraud/scam karte hain....hamre government ko use tatkal ban kr dena chahiye....
sir , please joa pehle 408 all ssc exam basic Questions the voa Question 2026 ki test series mh add krvao, telegram pr bolta but vha mujhe block kar rakha h
Bengali question wrong 🤬🤬
worst
Why am I not able to see test analysis on desktop/laptop on the website . It was never like this before . please resolve this or tell me how to get rid of this download app on desktop/ website of yours 🥴
they are running a scam with name of super pass live. they don't tell first terms and conditions that you have to pay 600 after 2 days . but even before completing 2 days they withdrew money 😭. I come front low middle class family and I just dwld this app so that I can get at cheap price but they are like hell. they should refund the money.
I specially use this app from one year ago everything was good until that one English teacher,Ananya mam she is very boring, full of ego, teaching with zero energy, kabhi unka Mike hi Sahi nahin rahata hai three months me kabhi unka voice clear nhi hua , class ke bich se uth ke chale jana ,kisi ka students ko impotence dena or to baki teacher thik hai average hi padhaai hai kuch khaas nhi but ye ananya mam to free me bhi padhne layak nhi h
full screen is not working in landscape mode please fix this bug...🙏🙏
Sentiment summary
69%
Positive (4-5★)
11%
Neutral (3★)
20%
Negative (1-2★)