Review Insights · Google Play
Testerup: Test & Earn Rewards
aestimium GmbH · 218,710 ratings · ★ 4.1
4.1
★★★★★
218,710 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
8 negative reviews mention this · 22% of all complaints
★★★★★ "you end up having to spend so much money to reach the targets to make money, deleted the app so not worth it" - Nikki Brooks
2
"been"
6 negative reviews mention this · 16% of all complaints
★★★★★ "completed cook n merge mayas diner candy store area 25 n didnt get the 67.50 payout to my balance now its happened again been waiting 3 days for another payment and the reward ended last night still no word" - Kerry Ralphs
3
"doesn"
5 negative reviews mention this · 14% of all complaints
★★★★★ "This app does NOT live up to what it says. Completed so many levels and the payouts so not live up as promised. I even contacted them by Email with photos bc it doesn't update as it should. Still has not paid out. May want to try a differen…" - Smartfire
4
"worth"
5 negative reviews mention this · 14% of all complaints
★★★★★ "you end up having to spend so much money to reach the targets to make money, deleted the app so not worth it" - Nikki Brooks
5
"rewards"
5 negative reviews mention this · 14% of all complaints
★★★★★ "this is a scam. you need to accumulate $55 to cash out they give you all your rewards as you go, but when you get to the last reward before cashing out they find excuses not to give you the reward. stay away it's a waste of time." - Pascal Sanscartier
6
"update"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This app does NOT live up to what it says. Completed so many levels and the payouts so not live up as promised. I even contacted them by Email with photos bc it doesn't update as it should. Still has not paid out. May want to try a differen…" - Smartfire
7
"reward"
4 negative reviews mention this · 11% of all complaints
★★★★★ "completed cook n merge mayas diner candy store area 25 n didnt get the 67.50 payout to my balance now its happened again been waiting 3 days for another payment and the reward ended last night still no word" - Kerry Ralphs
8
"scam"
4 negative reviews mention this · 11% of all complaints
★★★★★ "this is a scam. you need to accumulate $55 to cash out they give you all your rewards as you go, but when you get to the last reward before cashing out they find excuses not to give you the reward. stay away it's a waste of time." - Pascal Sanscartier
9
"give"
4 negative reviews mention this · 11% of all complaints
★★★★★ "this is a scam. you need to accumulate $55 to cash out they give you all your rewards as you go, but when you get to the last reward before cashing out they find excuses not to give you the reward. stay away it's a waste of time." - Pascal Sanscartier
10
"anything"
4 negative reviews mention this · 11% of all complaints
★★★★★ "takes forever to make money on here without buying anything" - Kelvin Hampton
11
"level"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This app does NOT live up to what it says. Completed so many levels and the payouts so not live up as promised. I even contacted them by Email with photos bc it doesn't update as it should. Still has not paid out. May want to try a differen…" - Smartfire
12
"download"
4 negative reviews mention this · 11% of all complaints
★★★★★ "THEIVES! DO NOT DOWNLOAD THIS APP. They said I have broken the terms and conditions because I used the app outside the UK. Yes I went on holiday and opened the app briefly. so if you have this app dont dare go on holiday or they will STEEL …" - Emma Walne
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
This app does NOT live up to what it says. Completed so many levels and the payouts so not live up as promised. I even contacted them by Email with photos bc it doesn't update as it should. Still has not paid out. May want to try a different app.
Every time I play a game from this app .... it's always laggy, the game will keep kicking you out, the games move by themselves ...which makes me wonder how you're supposed to complete 2000 levels in 30 days if the games are bugged and always laggy?
you end up having to spend so much money to reach the targets to make money, deleted the app so not worth it
completed cook n merge mayas diner candy store area 25 n didnt get the 67.50 payout to my balance now its happened again been waiting 3 days for another payment and the reward ended last night still no word
this is a scam. you need to accumulate $55 to cash out they give you all your rewards as you go, but when you get to the last reward before cashing out they find excuses not to give you the reward. stay away it's a waste of time.
ive started coin master and leveled upto 187, which in that i earned upto £15.81 at level 120, i have not been credited for completing village 140, 160 and 180 which in total should have credited £21.50 this app is a total joke £55 for a payout
App wont load saying service not available. Same on other devices. No response to ticket submitted
disappointed, goals set to far apart, when you reach goals money earnt doesn't change, app freezes up. hoping to earn a little extra as I like playing mobile games.
Games not tracking Really annoyed. I play 5 games, all accessed from the Testerup app, and none of them are tracking, therefore earnings have been at £6 for well over 6 weeks now. False advertising.
SCAM! it stopped accumulating my credits from the game so I've just been playing for fun which I don't mind but it misled me
THEIVES! DO NOT DOWNLOAD THIS APP. They said I have broken the terms and conditions because I used the app outside the UK. Yes I went on holiday and opened the app briefly. so if you have this app dont dare go on holiday or they will STEEL the money you have earned and block you from ever using the app!
doesn't work in Canada. always get denied saying it doesn't work in my country update: tried again it says cannot use because you are outside of our registered reigion. cannot earn anything at all.. uninstalled
I have had this app for years, and it worked great. I cashed out a few times. Now all of a sudden it crashes every time I try to open it! Update: I'M STILL WAITING FOR YOU TO FIX THIS PROBLEM!
got to be the biggest load of bull Ive ever read ... loving the fake reviews
what a load of bollock
it was great at first but then I went on holiday and the app didn't pick up my location when I returned home meaning my access and account got blocked. I have contacted support numerous times, provided proof of my holiday etc and still nothing is done about it. I have money in my app and have complete lots of tasks since the block and now can't get access to it. shocking customer service.
scam
I MADE NO MONEY
I was having a great experience. It pays well, when it pays. However, when it doesn't pay submitting a ticket is complicated and they are behind on getting to them. I'm not even sure my ticket went through, but I've completed $190 worth of goals I haven't been credited for.
yes it rewards you but it takes so long to get to £35 (minimum withdrawal) that you give up all hope before then.
always having to chase up for my balance to be increased
I GOT A NICE 2098$ FOR JUST MAKEING A PURCHASE IN A GAME THE GAME IS FISH AND FORCHIN AND PURCHASE THE 100 COINS...THE RESON WHY I GAVE IT 1 STAR IS BECAUSE I COULDN'T EVEN DO THE APP WHEN I TRIED TO DOWNLOAD A GAME BUT IT CEMED SAYING NO...BUT WHEN I TRIED FISH AND FORCHIN IT SAID YES!!!!!!!!!
spent lots of hours on this app and only made 10 drf not worth the effort
I downloaded this app not sure whether to believe the adds I kept seeing and it turned out to be a scam. you have to get at least £55 just to cash out and the rewards take ages to own for only a couple of pence per reward. not worth the hype
I've made enough to cash out 3 times and now it hasn't been tracking my progress
Your terms and agreement is shady asf. It said you guys may release our personal information and data to other parties. And the possibility of Trojans, virus, worms, can affect your device...This is shady work.
I've opened a review last week, but I still haven't heard anything back yet and the tracking is stuck on level 16 or 17. Your request (1723592)
it's a huge con, ok to start with, but for the larger long term rewards you need to complete within a time frame or you get nothing. despite the goals still being on your task list. so currently I'm at a point where I have achieved a level meaning around a £45.00 ,good news received today, my legal advice has said that there is a case for false advertising, and if rewards are failed to be paid, then as it does not state clearly how long you have to complete then company can be sued, 43954055
before I download this I want to know if this app is real or fakes because most of them are and I am not going to get caught out on here sick of getting ripped off and its wrong so many people are getting conned out there so is this app fake or real
As from today, the app is not working. No update needed, it just doesn't work, opens on the landing page and doesn't let me click on anything. And now I can't open it at all. Luckily, I don't even have £6 on there so I'll just delete it as it's not worth the hassle.
once you get to a point of earning more than a couple of pennies it stops counting your progress for higher rewards
it did not give me money
I agree I didn't justice after the way it was acting before I even got it installed in my phone to test it and you know in that feeling you get when you are a tester you do it for a while I'm supposed to have all this money right now and I'm keeping a freaking diarrhea of it on here with a video going and this one just literally constantly non-stop bugging me to download it like it was desperate to be fed like a seaguls McDs with seagulls on top maybe I'll give it another chance in about a week
takes forever to make money on here without buying anything
my reward on Coin master stopped at level 80 , now I am around level 160. disappointed 😞
why as it stopped working. my balance has stopped working
Played for hours daily for 2 month with no payout yet
Sentiment summary
78%
Positive (4-5★)
7%
Neutral (3★)
15%
Negative (1-2★)