Review Insights · Google Play
textPlus: Text Message + Call
textPlus · 542,652 ratings · ★ 4.1
4.1
★★★★★
542,652 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"number"
15 negative reviews mention this · 33% of all complaints
★★★★★ "What is error 412 that i encounter? i have my number and credits and everythin please fix" - Come Queto
2
"account"
9 negative reviews mention this · 20% of all complaints
★★★★★ "Will not allow account made with an email. Requires accounts made with Google or Apple account." - Ethereal Fool
3
"free"
9 negative reviews mention this · 20% of all complaints
★★★★★ "Can't even get free number...I get a message saying it won't work on my device,but it clearly says it works for tablets in description. So which is it?" - ADRIENNE SMITH
4
"work"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Can't even get free number...I get a message saying it won't work on my device,but it clearly says it works for tablets in description. So which is it?" - ADRIENNE SMITH
5
"free number"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Can't even get free number...I get a message saying it won't work on my device,but it clearly says it works for tablets in description. So which is it?" - ADRIENNE SMITH
6
"phone"
6 negative reviews mention this · 13% of all complaints
★★★★★ "app sucks been two weeks trying to get a Free number 😄😀 still trying, I had text now for 6 years no problems, got a new phone and no work for me 😭" - James Birdsong
7
"doesn"
6 negative reviews mention this · 13% of all complaints
★★★★★ "doesn't work lol" - Isaiah Dennis
8
"google"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Will not allow account made with an email. Requires accounts made with Google or Apple account." - Ethereal Fool
9
"message"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Can't even get free number...I get a message saying it won't work on my device,but it clearly says it works for tablets in description. So which is it?" - ADRIENNE SMITH
10
"create"
5 negative reviews mention this · 11% of all complaints
★★★★★ "before i even had a chance to create an account, it was already erroring, dawg." - gitae
11
"create account"
5 negative reviews mention this · 11% of all complaints
★★★★★ "not working i didn't create account" - Saide daud
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
awful. Most of the texts don't go through, you have to resend multiple times and still won't go through. Very disgusting to use.🤦
how hard is it to tell your customers you don't service their area before they waste their time installing it , seems like this app is just a scam to steal your contacts and info
Will not allow account made with an email. Requires accounts made with Google or Apple account.
What is error 412 that i encounter? i have my number and credits and everythin please fix
Half star Period.
Can't even get free number...I get a message saying it won't work on my device,but it clearly says it works for tablets in description. So which is it?
Forces sign in with yt
app sucks been two weeks trying to get a Free number 😄😀 still trying, I had text now for 6 years no problems, got a new phone and no work for me 😭
before i even had a chance to create an account, it was already erroring, dawg.
my phone is to old to get a number. why cant I sign in with email instead of google
Couldn't sign in with my email & password, as if my account didn't exist. logged in with my Google account to see if it was somehow linked, it made a NEW account. Tried to sign out BUT I CAN'T! Uninstalled. Still can't try Facebook login. Deleted cache and data. Still can't change to a different account. How is this possible? Keeping me signed in, even after i uninstalled it?? They won't even allow me the chance to get into my desired account. How ridiculous is that?? Seriously.. what a joke. 🙄
dont use all junk
my messages aren't going
doesn't let me make a number
I should have the option of using my email to start an account. Why do I have to use apple or google to create an account?
Garbadge ads...I used ro pay yearly to keep my number. No more
Not available on your region, if it's not working on our region.. remove your app.. this app is a scam
it's not working perfectly 💔
SO ANDROID 12 CANT BE SUOPORTWD NOW? Galaxy A21s, WE REALLY NEED TO GET A NEW PHONE JUST FOR THIS TO WORK
No option for a free number. The screen quickly changes so you can't select a free number. Kinda scummy tbh. I used to use this app when I was living in poverty, but now it's useless.
It was working well when I downloaded the app but suddenly I got logged out and my subscription wasted
Purchased credits and got locked out of choosing a number. Need to create a new account to choose a phone number but my credits won't transfer over. Exploitative business practices. Full of ads. Would not recommend. update: contacted support, followed steps, no change. still doesn't work
this app is too slow and use to reject messages, message don't use to deliver
Download the app and now when I go to unsubscribe. that's standard 4.99 It says account not found... gone through all of my google accounts and unsubscribed. this one still says.. not found.. Active status as next billing date. but will not let me unsubscribe..
how soon before my number appears?????. I paid for a month and I am yet to see my number
2026 uodate-still doesn't work,it's a paid only service, they have a use a free number button buts it's at the bottom of the screen partially covered and the app won't let you select it. 2025 update-still doesn't work, when selecting a number it just errors over and over,I believe it's because it doesn't work in Canada there are no Canada numbers. Doesn't work, won't give me a number
not working i didn't create account
device or region not supported? unlocked USA phone? weird.
your not free
good
This product was frequently glitchy. Then they decided to randomly close my paid account, sending an AI-generated message stating that a TOS had been violated, despite no TOS being violated -- I am in the US, using this in the US only for personal purposes. The message said the decision was final and to contact support if I believed it to be in error. I contacted support twice and each time they marked it resolved without making any resolution or offering any correspondence. Avoid
doesn't work and want to charge you money to keep your phone number for more then 5 min.
trash
just a scam don't even bother
This is the most worst text number have ever seen, it won't even allow you to message even tho I paid for it everytime red THE MOST WORST TEXT NUMBER EVER DO NOT WASTE TIME DOWNLOADING IT 👎👎👎
absolutely worthless tells me my region isn't supported for a free number but if i pay for premium then all of a sudden it's supported. worthless app
won't register free numbers. makes your try to pay
wont even let me create an account
can not get a free number this is a joke
doesn't work lol
I can't receive calls without staying on the app. 99% of the text messages I send say can't be sent? I have over 160 minutes built up. why is your app turning to trash
good
why does it keep giving me a suspension notice you guys need to fix that because now I can't text
Bad Service ( Ban issue with premium) Sms sending issue Don't Provide Free number at 2026 at all
message doesn't go through sometimes
Sentiment summary
76%
Positive (4-5★)
5%
Neutral (3★)
19%
Negative (1-2★)