Review Insights · Google Play
ThaiFriendly Dating
Oxixo Private Ltd. · 41,052 ratings · ★ 4.4
4.4
★★★★★
41,052 ratings
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Top complaints - extracted from 66 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
9 negative reviews mention this · 14% of all complaints
★★★★★ "keeps trying to have me verify my photos over and over again. now I am in thailand and cannot make connection. also theres lots of scams and professionals begging for money" - RED LIGHT RON RIDINGER
2
"account"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Email to the help desk but no reply. Account was block and no response from the help desk on solving the issue." - Tey Jonathan
3
"message"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Terrible! can't even send one message and asking to upgrade right away or wait for 24 hours!! USD 25 per month....." - mats berggren
4
"send"
7 negative reviews mention this · 11% of all complaints
★★★★★ "No reply from help desk after sending email since 2 weeks ago." - Tey Jon
5
"support"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Profile is verified but i m banned how? No customer support at all i have send twice email to them no answer" - Right Knight
📋 All 66 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
keeps trying to have me verify my photos over and over again. now I am in thailand and cannot make connection. also theres lots of scams and professionals begging for money
No reply from help desk after sending email since 2 weeks ago.
Email to the help desk but no reply. Account was block and no response from the help desk on solving the issue.
very expensive
Terrible! can't even send one message and asking to upgrade right away or wait for 24 hours!! USD 25 per month.....
i paid for this app and i ask a costumer service why they didnt get my messaged and i didn't receive a response , i hope this issue will resolve by the ceo or owner and so there's a lot of girls will use this app again because if this kind of problem will continue no one will sign up or try this app again.
most members are very shameless and looking only for easy and quick sources of money. do not trust most of them. as well photos are filtered and they dont look anything like them. be very careful on this app and in thailand in general.
see they have put their prices up again. wont be oaying for premium anymore
Everybody knows it's an app to find prostitutes
popular function is really annoying
Now you have to be a paying member to talk to anyone that's 'popular' on this app? What a scam. How about I just use a different app instead?
I used to like this app and I even bought the premium pass however, Lately i've realized i rarely get any replies,while at the begining I used to get alot of messages , nothing changed from my side. And the next day i login and i got not only banned from my account but IP banned as well for absolutely NO REASON , I just wanna know the reason of the ban that's all I'm curious about but they just completely ignore your message ,haha it's hilarious how nasty and disgusting some developers are.
แอพห่วยมากค่ะ เล่นวันเดียว ยืนยันตัวตนไม่ได้ ขึ้นกล้องมีปัญหา พอยืนยันได้ เข้ามาอีกทีกลับเป็นสีเทาเหมือนเดิม พอลบแอพ โหลดใหม่เข้าใช้ User อันเดิมไม่ได้ สมัครใหม่เมลล์ใหม่ก็ไม่ได้ จะแบนเพื่อ?
I canceled membership 6 months ago and I'm still getting charged. I've sent several emails.
what? need to wait 24 hours between text? it used to be 10min.
Delivery Is Included But They Expect You To Spend At Least $50.00USD
I wanted to use my active account name. The app give me a new name. I deleted the app. Now I need the app to verify my account but cannot get my active account name. I use TF on my desktop PC not a cellphone.
no money no honey..
Don't verify I joined I did everything with in the first 10 mins asks to verify so I did and it blocked me so I came out when still blocked me. Reported nothing Tried another email account did the same thing... Active app just don't verify
Profile is verified but i m banned how? No customer support at all i have send twice email to them no answer
ok
very costly
Can't create a account , what kind of app is this? It's very bad
garbage,can't even open and register shows only fail 💩💩💩
Not good. I paid for Premium, used the app a few days, then something in Search was bugged so I logged out to see if that would resolve my issue. When I logged back in, the system notified me instantly that my account is blocked. I contacted support via email, no response. I lost the money I spent on Premium. Not good!
Can't log in with my email
it's pretty junk app , I mean barely get couple replies and when u do , you got to pay hahaha otherwise you can send a message every 10 minutes, stupid , it's obviously just make money app.
not good
useless app, you will not be able to register & log in
so much expensive. not worth it
this is beginning to piss me off you are stopping me from finding love and your affecting my mental health by isolating me. you haven't got a clue have you about me I will never stop on your terms I will die first
It’s like a legal sex service app. Many people on the app have poor manners. Sex work is illegal in Thailand. There are many low-quality foreigners on this app.
Just cancelled. The app doesn't work. I keep seeing a blank page. Total waste of money the functionality is terrible! 1 star. Should be refunding people who pay for an app that doesn't work. Criminal!
it used to be great .now Hass too many bugs. and no option for yearly or 6 months suscripcións. only th month to month Wich it's 800 bath it's a pain to navigate I will not renew it.
now sending qr codes isnt allowed? It's the only way you can add someone to line if you live in different countries hahaha
This stupid app has become useless, I can't message anyone nor I can write in my profile to ask for ladies' numbers. How can I contact anyone?! I think the moderators don't want people to use this app anymore. The owner/CEO of this app needs to take action before thaifriendly completely fails and a better app takes it's place!
Zero Customer Support --- Ban for Unknown Reason cannot create new account.
After the last few updates, unable to send the messages earlier it was working
I try to lock in but it back to sign it again
What is this ridiculous restriction of allowing one message every 24 hours? and not only that l, but you also don't allow my messages to go through. Is it because I mention other messenger apps like Whatsapp? This filter is a joke and this is not how you make me spend money on your app.
Beware the Android tax/penalty. There is no longer discounts for lengthy subscriptions. Only monthly is available. iOS users get the choice of monthly or yearly subscriptions. This app is going downhill rapidly.
money problem
cannot pay with crypto anymore
block you from no where
because I am unable to send any messages outside Thailand when I travel
extremely bad customer service. too many fake users and scams.
OK purely for viewing on the Internet but not good for subscribing and upgrading as Oxixo/TF restricts payments away from regular Legal Tender and normal Banking away to either Bitcoin or through iPhones
not giving unlimited messages with premium payments.
Obviously a fraudulent app in the Scamland universe of SEA. However, I managed to meet some ladies after sending more or less 300 introduction messages to the few real profiles and the massive amount of fake ones. Keep in mind that they will continue to charge your credit card even after cancelation, and there's no support easily available.
One message used to come for free, that too is not coming, that is wrong, one message should be for trial which used to come once in 10 minutes.
+ 16 more in the clipboard copy
Sentiment summary
84%
Positive (4-5★)
6%
Neutral (3★)
10%
Negative (1-2★)