Review Insights · Google Play
ThaiFriendly Dating
Oxixo Private Ltd. · 39,338 ratings · ★ 4.4
4.4
★★★★★
39,338 ratings
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Top complaints - extracted from 62 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"message"
11 negative reviews mention this · 18% of all complaints
★★★★★ "The displaying of wait-to send message time countdown is blocking existing message content. Cannot scroll. It's a design Defect." - P H
2
"support"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Zero Customer Support --- Ban for Unknown Reason cannot create new account." - Pavlo Stepanchuk
3
"customer"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Zero Customer Support --- Ban for Unknown Reason cannot create new account." - Pavlo Stepanchuk
4
"messages"
7 negative reviews mention this · 11% of all complaints
★★★★★ "After the last few updates, unable to send the messages earlier it was working" - Mayur Prajapati
📋 All 62 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
useless app, you will not be able to register & log in
so much expensive. not worth it
this is beginning to piss me off you are stopping me from finding love and your affecting my mental health by isolating me. you haven't got a clue have you about me I will never stop on your terms I will die first
It’s like a legal sex service app. Many people on the app have poor manners. Sex work is illegal in Thailand. There are many low-quality foreigners on this app.
Just cancelled. The app doesn't work. I keep seeing a blank page. Total waste of money the functionality is terrible! 1 star. Should be refunding people who pay for an app that doesn't work. Criminal!
it used to be great .now Hass too many bugs. and no option for yearly or 6 months suscripcións. only th month to month Wich it's 800 bath it's a pain to navigate I will not renew it.
now sending qr codes isnt allowed? It's the only way you can add someone to line if you live in different countries hahaha
this app is really sucks ask people to wait for one hour before can sent out the message!
This stupid app has become useless, I can't message anyone nor I can write in my profile to ask for ladies' numbers. How can I contact anyone?! I think the moderators don't want people to use this app anymore. The owner/CEO of this app needs to take action before thaifriendly completely fails and a better app takes it's place!
Zero Customer Support --- Ban for Unknown Reason cannot create new account.
After the last few updates, unable to send the messages earlier it was working
I try to lock in but it back to sign it again
What is this ridiculous restriction of allowing one message every 24 hours? and not only that l, but you also don't allow my messages to go through. Is it because I mention other messenger apps like Whatsapp? This filter is a joke and this is not how you make me spend money on your app.
Beware the Android tax/penalty. There is no longer discounts for lengthy subscriptions. Only monthly is available. iOS users get the choice of monthly or yearly subscriptions. This app is going downhill rapidly.
money problem
cannot pay with crypto anymore
block you from no where
because I am unable to send any messages outside Thailand when I travel
extremely bad customer service. too many fake users and scams.
Profile is verified but i m banned how? No customer support at all
OK purely for viewing on the Internet but not good for subscribing and upgrading as Oxixo/TF restricts payments away from regular Legal Tender and normal Banking away to either Bitcoin or through iPhones
not giving unlimited messages with premium payments.
Obviously a fraudulent app in the Scamland universe of SEA. However, I managed to meet some ladies after sending more or less 300 introduction messages to the few real profiles and the massive amount of fake ones. Keep in mind that they will continue to charge your credit card even after cancelation, and there's no support easily available.
One message used to come for free, that too is not coming, that is wrong, one message should be for trial which used to come once in 10 minutes.
no trial
Fraudulent App.... After signing in you cannot talk to anyone for free without making you subscribe for $35 per month to send the message itself. Nothing in this app is free. Fraudulent, Scammer App. Liar
new update made the app terrible
blocked my account for no reason... there are now alternatives
before it was great but now there is nothing without subscription
I am facing issues loging in. I have sent emails to the support but have had no reply. it's been a couple of weeks already. Could you please help?
This App makes it imposible to unsubscribe. Tried numerous ways recommended to unsubscribe .Still unable to find a solution
Premium account banned for no apparent reason. Customer support ignores e-mails. Effectively a scam.
one of the worst apps to use for sure.
pay for premium and get banned for unknown reason
Hilarious that they want people to pay for this unbelievably broken dating app experience. I don't even have time to list all of the issues... It is absolutely a functional dumpster fire. The stupid thing won't even let me send messages. NO messages! Astonishing that Google even allows this app in the Play Store
Now after the update why can't we send even a single free message on Thai friendly dating app?
Cannot pay for the subscription.
bad ipayed for was never upgraded but vwas charged for the upgrade
Getting worse and worse. I had premium in the past, then had to block my credit card to stop being charged by TF after cancelling my supscription. As a sporadic user of the free version since then I had to wait 10 minutes between sending messages. NOW IT'S 24 HOURS, BUT THE MESSAGES ARE NOT SENT !! The "free app" is pure fiction! Good bye!
unable to text anyone ,the time reset for 24 hkurs and still not able to text anyone
No customer support for paying user of more then 1 year. One week, 2 nice emails because upload picture problems and no answer. Then suddenly with premium and verified profile after 1 year I got banned. What? There are 10000 freelance girls amd scams. But an honest and real user is getting banned. Of course it was an error, because false automatic trigger, but the support does not answer and care. Had to make a new account on another device. No support at all.
Support might as well not exist. They blocked my account without explanation, and I’ve been trying to reach them for two months - they’re just ignoring me
I've always paid a yearly subscription but the app will only let me pay monthly. So, I will not be using Thai Friendly anymore.
can't login its showing you are block 😩😩
online financial fraud company. they just keep banning yu. all users just report this app of match group as inappropriate I play store jd ios..
i paid for the subscription and iit keeps asking me to subscribe!!!!
Waiting 10 min between sending each message is beyond idiotic
terrible app it's a scam
good
they block or ban you pretty easy uploading pictures gets rejected alot
+ 12 more in the clipboard copy
Sentiment summary
83%
Positive (4-5★)
7%
Neutral (3★)
10%
Negative (1-2★)