Review Insights · Google Play
The Roku App (Official)
Roku, Inc. & its affiliates · 4,538,820 ratings · ★ 4.7
4.7
★★★★★
4,538,820 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"connect"
6 negative reviews mention this · 32% of all complaints
★★★★★ "The has totally stopped functioning, I can't connect to my TV no matter what I do or try. And Yes, I have done just about everything I on my end. Nothing is working!" - Blackhole Comet
2
"roku"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Trust is a fragile thing. from Home screen updates with non-Removable bloatware Inserted into my apps List... to soccer shortcuts that keep popping back up after i removed them for a 4th time. Roku biggest advantage was it's ability to get …" - Benjamin Newman
3
"screen"
4 negative reviews mention this · 21% of all complaints
★★★★★ "Trust is a fragile thing. from Home screen updates with non-Removable bloatware Inserted into my apps List... to soccer shortcuts that keep popping back up after i removed them for a 4th time. Roku biggest advantage was it's ability to get …" - Benjamin Newman
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
privacy matters
why the hell do I need hardware for this app. useless.
horrible if you have multiple TVs
The has totally stopped functioning, I can't connect to my TV no matter what I do or try. And Yes, I have done just about everything I on my end. Nothing is working!
Trust is a fragile thing. from Home screen updates with non-Removable bloatware Inserted into my apps List... to soccer shortcuts that keep popping back up after i removed them for a 4th time. Roku biggest advantage was it's ability to get out of the way so i can watch TV. neutrality is what made roku. and losing that stance it seems will be it's downfall too.
I say no to all of those underlying questions because I can't connect to the Wi-Fi and I have created a account via website but you won't allow my TV to connect with the WiFi. When I go to scan I get told that my TV isn't connected to the Wi-Fi and the screen is black. Don't have people create accounts if you're disconnecting them from WiFi and yes I know password and network settings.
buying a device from you four years ago does not give you the right to keep updating my home screen to force your garbage ads down my eyeballs
never connect and can't turn off sports scores. have been contacted by developers. normal default response. yes it's up to date. the company app isn't stable. hasn't been for a ages. have to wonder if new owners will change anything
Just doesn't work at all, even when trying to connect through ip address.
Doesn't hook up to the Google ecosystem properly
as useless as all roku things are
i lost my remote so i downloaded this to use the remote on the app. I gotta connect to my one button roku tv to use the remote on my phone but need to add wifi to this tv. Such a lame app.
With loss of it's best feature photo streams we switched to Amazon Firestick, you should too, backdrops is terrible!
why can't I download he Roku app on my computer FIXXX THISSSSSSSSSSS
Absolute Trash Login! Impossible! Constant Robot Verify Garbage! I Hate This App!
rip off, while others don't pay for roku, they are charging me about $14. every cotton picking month and I'm tired of it!!!
it crashes every single time I use it. When it works, it's good. developers. I can send you a screen recording or some footage of it crashing so you can see what's happening. just say the word. I have a Google Pixel 8 Pro
sometimes it takes two or three times to connect
sound for headphone mode has stopped working
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)