Review Insights · Google Play
The Roku Channel
Roku, Inc. & its affiliates · 3,589 ratings · ★ 4.0
4.0
★★★★★
3,589 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"roku"
7 negative reviews mention this · 16% of all complaints
★★★★★ "I subscribed to the howdy service through my Roku app yet I cannot access it." - Sandi Me
2
"load"
5 negative reviews mention this · 12% of all complaints
★★★★★ "It's a great app on my TV. However, because it can not be used/downloaded on my phone or tablet, it's not worth more than 2 stars. If it were to change so that it can downloaded onto phones, tablets, and such, I'd be happy to change, but un…" - Robert Smith
3
"work"
5 negative reviews mention this · 12% of all complaints
★★★★★ "it's not working...why" - David Dally
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
app is up to date and I have restarted my device but there is no where to see my saved shows or movies or to resume where I left off what's the point
it's not working...why
it keeps saying play back error I can't watch anything.i have uninstalled and reinstalled. so see ya
if you didn't have scary ads then that well be perfect but he had scary ads for the kids and show's for the kids so 1 star!
not seeing shows I am interested in
poor quality
suddenly audio is only spanish
playback error
Doesn't have my subscriptions list available
unavailable on Nvidia shield TV. please fix
commercials repeats and show never starts after first commercial! this sucks Goodbye!
Will not open on Google TV... Junk app? Junk OS? Tech support hopeless.
The words and pictures in the TV app are to small to be seen from the couch.
This app won't even open so that I can sign into my account.
You can't just sign in the app. you have to have a smart phone and go through a process to sign in to your Roku account. Bad job guy's!
won't play
Always have problems when opening freeplay on google tv and also in apps, now uninstall it
Keeps kicking me TF out. I can't like it. I'm 95 years old. bs
Black screen.
thought it was like the regular Roku TV box that you can buy but it wasn't
their platform is very dated
app sucks can't shut off service in settings
Have the app on my Onn Google Tv device, and was working great until yesterday. Now the app won't load, just keeps spinning.
was a great app untill it stopped loading
doesn't work too complicated getting rid of Roku
Will not load on kids profile
I'd rather die tbh.
I cannot get the app to work on my kids profile. It just keeps spinning like it's trying to load something. Please fix
this app needs to be supported on a Google pixel 8a
Fast Channel search on Roku Channel
have to keep uninstalling and reinstalling for it to work
not working, can't watch Fox
slow
Doesn't work
hijacked all my streaming channels. inserts rediculous lengthy ads. TV channels no longer load without Roku on any of my devices. built in channel select apps don't work. ruined my viewing experience on multiple devices. have reset to factory, deleting all data and it still asks for Roku to be installed to view channels on other apps.
Closed captions are problematic on Onn stick. They go away after commercial breaks and don't return unless you back out of playback, then resume playback, and sometimes it plays another commercial and the captions still don't resume. It worked correctly on Fire Stick but not Onn stick.
I subscribed to the howdy service through my Roku app yet I cannot access it.
It's a great app on my TV. However, because it can not be used/downloaded on my phone or tablet, it's not worth more than 2 stars. If it were to change so that it can downloaded onto phones, tablets, and such, I'd be happy to change, but until then, it is going to stay a 2 star review.
not many movies on this that I liked but it has songs on it.
App started crashing a couple days ago just by browsing through sections. Crashes, restarts, shows an error message and when I browse, it crashes and the error cycle repeats. What's wrong? It's annoying to use the app that way.
loved it at first. but the last 2 days I haven't been able to watch anything on here. I'm not sure what has going wrong but I sure wish they'd fix it because I sure do miss it.
Dish doesn't allow a separate Roku device, so you can't use your personal Roku apps on your tv.sucks big time
won,,,t load
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)