Review Insights · Google Play
The Tapping Solution
The Tapping Solution, LLC · 12,061 ratings · ★ 4.5
4.5
★★★★★
12,061 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
4 negative reviews mention this · 27% of all complaints
★★★★★ "The app is good only if you are willing and able to purchase a paid upgrade. Locating any free sessions for particular issues is a not quick or easy so unless adding stress to your life is a goal, search elsewhere." - Karen Fortier
2
"trial"
4 negative reviews mention this · 27% of all complaints
★★★★★ "you have to put bank details in for a trial" - Heloise Graham
3
"cancel"
4 negative reviews mention this · 27% of all complaints
★★★★★ "It really is a great resource for those who engage in EFT Tapping. However, TTS works with unethical practioners that has left a bad taste. As a result, I am cancelling my membership because I cannot support an organization that fosters and…" - J. M L
4
"upgrade"
3 negative reviews mention this · 20% of all complaints
★★★★★ "The app is good only if you are willing and able to purchase a paid upgrade. Locating any free sessions for particular issues is a not quick or easy so unless adding stress to your life is a goal, search elsewhere." - Karen Fortier
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The app is good only if you are willing and able to purchase a paid upgrade. Locating any free sessions for particular issues is a not quick or easy so unless adding stress to your life is a goal, search elsewhere.
you have to put bank details in for a trial
this is a scam. do NOT click on anything.. the link to cancel leads to an error!!!! BEWARE ..... this is horrible. there's no way to stop any subscription it lures you in with FREE .... but then automatically converts to a payment that's billed to you!!!!
please cancel my free trial. there is no way to do this from my Google play
can't even use, the sign up with Google button doesn't work. can't even open to do anything.
did not let me cancel and charge me anyway. filing with my bank
Another absurd piece of garbage that unnecessarily requires an email address and internet connection to even function - so basically not a finished program.
keeps shutting down ..message comes up saying it has a bug
you suck you charge me $67 and I never signed up to upgrade the app I've only used your app twice and your charging me $67? I want a refund and to be reimbursed
Subscribe and you'll soon get flooded with emails asking you to upgrade your subscription or to make additional commitments and they make it difficult to end your trial subscription. I just got charged for a year after cancelling within the trial period. You can see their response below, they give a non response asking me to contact them if I was charged after cancelling within the trial subscription... yes, I've stated that....I also received an email stating I needed to do what I did...
I tried the trial and wasn't able to use app it wouldn't work. I tried several times. I couldn't access the content.
It really is a great resource for those who engage in EFT Tapping. However, TTS works with unethical practioners that has left a bad taste. As a result, I am cancelling my membership because I cannot support an organization that fosters and supports unethical behavior.
love it but wish there wasn't a paywall for basically everything. as if I need more stress just to help get rid of stress...
The app is pretty good. recently it doesnt want to show up when I preview all my open apps to see which one I want to navigate to. I have paid version. what I dont like is I refer people to use this for their kids and I think ALL kid content should be free and its not. Kids are the future and we need them with all the coping tools possible. Making parents pay for something that takes time to generate habits and comfort with is bad business practices anyway. kids need free access to mental tools.
why don't they let you cancel this app I've been trying and I can't cancel it
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
10%
Negative (1-2★)