Review Insights · Google Play
Thermomix Cookidoo App
Vorwerk International Co. KmG · 163,803 ratings · ★ 4.1
4.1
★★★★★
163,803 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"search"
4 negative reviews mention this · 31% of all complaints
★★★★★ "Terrible ap. Vorwerk presenting and pricing themselves as a Mercedes but in reality functions like a Renault. territory mixup. greeting mixup. old-fashioned search do not accept credit card payments in the CR. only some recipes have an adju…" - Petr Prokop
2
"year"
3 negative reviews mention this · 23% of all complaints
★★★★★ "This app is a SCAM and they will steal your money and hide behind their terms of service which is AGAINST The LAW in the UK. They are stealing from my 13 year old daughter! Disgraceful. Let alone the product is so awful - crashes all the ti…" - Jason Williams
3
"cookidoo"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Cookidoo continually logging me out and then says password is incorrect. I try reset password and the I do not receive the email reset?? not getting my monies worth!" - Corina Bothe
4
"user"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Not user friendly at all. I have subscription and app is in english, but search/filtering is in german. :(" - Katja Kastelic
5
"cannot"
3 negative reviews mention this · 23% of all complaints
★★★★★ "I cannot log into cookidoo app. pls help" - Xav
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
keep on shutting down
This app is a SCAM and they will steal your money and hide behind their terms of service which is AGAINST The LAW in the UK. They are stealing from my 13 year old daughter! Disgraceful. Let alone the product is so awful - crashes all the time and makes horrible food. Don't EVER BUY a Thermomix or use this App. Total SCAM.
Terrible ap. Vorwerk presenting and pricing themselves as a Mercedes but in reality functions like a Renault. territory mixup. greeting mixup. old-fashioned search do not accept credit card payments in the CR. only some recipes have an adjustable number of servings, like 2, 4 and 6 so 3 or 5 has to be calculated no AI missing steps in the receipts.
Cookidoo continually logging me out and then says password is incorrect. I try reset password and the I do not receive the email reset?? not getting my monies worth!
Not user friendly at all. I have subscription and app is in english, but search/filtering is in german. :(
I cannot log into cookidoo app. pls help
the app or the system has a number of absurd limitations. like be careful if you change your country or some things might not ever connect again unless you create a new user. really unfriendly to manage periferals like the wifi key. pity....
Not user friendly at all. Search filters dont really work. There isnt even an option for low calories. i choose as a preference vegetarian stuff and it just doesnt do anything. Still shows only meat recipes. It feels like its programmed by an ai and the fact, that it costs money is crazy to me.
it never gives me end of year cookidoo served anymore - like for the last two years now!
I cannot get the recently cooked on my phone 🙁
Poor UX. The search filters work terrible. The app exists for 6 years and still lacks automatic recipe translation.
"Back" closes app, super annoying!! Single selected Ingredients cannot be added to shopping list...
Scrolling issue. It's really bad as takes a few attempts to scroll while in a recipe. It just scrolls itself to the end and it's really buggy. Been like this for like a year.
Sentiment summary
79%
Positive (4-5★)
0%
Neutral (3★)
21%
Negative (1-2★)