Review Insights · Google Play
Tile Family®:Match Puzzle Game
Playflux · 529,944 ratings · ★ 4.8
4.8
★★★★★
529,944 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
24 negative reviews mention this · 53% of all complaints
★★★★★ "why do you make such gross and cruel games???" - Victoria Kraemer
2
"play"
10 negative reviews mention this · 22% of all complaints
★★★★★ "the ads have gotten to me. the same 30s ad everytime for 4 days is ridiculous. hope you're getting good money because you'll lose players." - Susan Mitchell
3
"playing"
7 negative reviews mention this · 16% of all complaints
★★★★★ "full of ads and worst it forced me to download another game to continue playing. removing both games." - Bakr Bar
4
"games"
6 negative reviews mention this · 13% of all complaints
★★★★★ "why do you make such gross and cruel games???" - Victoria Kraemer
5
"money"
5 negative reviews mention this · 11% of all complaints
★★★★★ "the ads have gotten to me. the same 30s ad everytime for 4 days is ridiculous. hope you're getting good money because you'll lose players." - Susan Mitchell
6
"watch"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Too bad people do not update their reviews after they run into the ad problem. Funny that the ads do not crash the game when you have unlimited lives. But they will 100% of the time crash it when you have limited lives and you're asked if y…" - Vicky S82
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
why would someone create an app with domestic violence...WHY???
fun
full of ads and worst it forced me to download another game to continue playing. removing both games.
if I could give a zero review I would. when I installed this game you said we would not. look at annoying ads. That was nothing but a tool LIE!!! you not only put annoying ads but you give 4 or more for the game played. You put way too many stars needed for the repairs. You need to put an apology out in the same place you said no annoying ads and you 12 games out before players can compete one story to move on to the next game. Shame on you for your LIES!!!
This game is a money pit, most are impossible to win without buying coins or an extra tile.
Too bad people do not update their reviews after they run into the ad problem. Funny that the ads do not crash the game when you have unlimited lives. But they will 100% of the time crash it when you have limited lives and you're asked if you want to get help (extra space), or you watch an ad to have 2 tiles removed so you can play on. This cannot be a coincidence.
this game is OK!!! but takes FOREVER TO GET A NEW GAME!!!! I ALREADY FINISHED!!!! this game is a joke!! DO NOT PLAY IT!!
adds showing domestic violence
Way too many ads and unnecessary to hide all the tiles to force us into watching said ads. I didn't sign on to watch a bunch of bs lasting up to a full minute. I lost interest FAST
I have to go through at least 30 ads to play. So frustrating.
after every round you are taken to advertisements for different games, you can't go back you have to restart the game, if you don't want ads you gave to pay
I keep getting adds for something I do not want and can't get rid of it without exiting the whole... did love love now hate it, only being playing for 2 hours
Why is it so many problems with this game.. now it want let me play because please wait on new levels...
Didn't like the game.
So many adds very tiny game play, nothing like the add and must PAY TO play!
started out good then it kept freezing......uninstalling
Deleted. After the first few levels every time I finished a puzzle there is an ad. Waste of time. reply to developer: there are plenty of games with ads which also offer in-game bonuses. Your ads are after EVERY SINGLE puzzle and do not offer any bonuses to the player or the game itself even when there is an offer it glitches and the player doesn't receive the bonus. let me reiterate. WASTE OF TIME! negative stars.
Don't trust adverts, most are scams
can't continue with original game pick. absolute no no 😬
this game is a waste of time it has got too many ads it's not nice to play it's more ads when game. I recommend you don't even download it it's a waste of time and waste of money to download the game
UNINSTALLING! ADS! ADS! ADS!
so boring
every time the game comes on the phone you would think a helicopter was taking off
Highly monetized and pushed to spend. After playing a bit ads get pushed more and more. Game play is boring, repetitive, and setup so youll need boosts. Uninstalling this junk.
ads
in ads it will hange for 10-20 minutes it is so bad
i.dont.like.your.game
don't like how they show hatred on this game , need to stop showing it , because that want make me want to play this game !!!
I am deleting this game now. I have reached a point where I can only play for 5-10 seconds before hitting a dead end, then have to watch more than a minute of ads before continuing. I don't have that time to waste. But it was fun while it lasted.
to many ad game scams.
I wish it would let me watch videos to get coins. I don't get to do any videos to get points. really really sucks OMG, everyone beware!!!!! I put money into this game because I enjoyed it so much. even though it took my videos away. but I was almost to level 1800 which takes a long time (MONTHS) and I go to play today and it deleted EVEREYTHING!!!!And started me back at 1. I am so furious. I cant believe Y'all did that to me.
Completely changing my review to 1 star. A waste of time and money, and support does not help at all. I've sent many emails. This game glitches so much. I'm over it and won't spend another dollar.
my game has been frozen for two weeks. this is no good.👎
very annoying ...
Not having fun. Ya took all my points, all my help items,the option to watch an ad for 300 points and throw a hard level at me every few games.Why? If ya want me to quit, just ask, if ya want me to buy something, I won't after what ya did to my teammate. I've played a very long time,up quite high in levels (several thousand), so now what? It's your call.
Best described as boring and it takes forever to accumulate stars to help others. Uninstalling.
the ads have gotten to me. the same 30s ad everytime for 4 days is ridiculous. hope you're getting good money because you'll lose players.
why do you make such gross and cruel games???
👾 The Tile gameplay is extremely fun,...but it doesn't last for long. I started having problems with hackers,..also started having problems with collecting my extra 300🪙 after a great win. 👾I tried to see if I could purchase “No🚫Ads" for gameplay, but it's not available within the app. So, I have to tolerate all the foolish info-ads,... this causes me to lose my gameplay status. 👾 Looks like I'm gonna uninstall this Tile gameplay & try something else new.
I gave this review because, when advised, it said no adverts, but that is a lie as there is adverts in it.
I've been playing for awhile, but decided to uninstall. Ads are a given since I won't pay for anything, but they've gotten out of hand. And if I get an ad for something already on my phone it starts that app and won't let me continue playing.
Game keeps crashing - it was playing fine and now crashes while loading. Have tried restarting my laptop, clearing the cache, etc. and still it crashes on loading.
waiting 2 weeks on updates on this game to continue playing
This game allows you to get free passes and benefits by watching ads during plays which is fine. I've been playing it a lot for a few months now. But all of a sudden starting today I cannot get past their 'new' set of ads 'served by meta'. THey get stuck on my screen and do not allow you to pass or go back. STUCK to the point of having to shut down the app and when going back in you lose the progress and points from your level. Looks like I'm going to have to COMPLETELY STOP playing it.
It clearly says no ads and no purchases until you go to download it and and then it clearly says contains ads and in-app purchases.
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)