Review Insights · Google Play
Tomplay Sheet Music
Tombooks SA · 13,397 ratings · ★ 4.7
4.7
★★★★★
13,397 ratings
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Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
3 negative reviews mention this · 19% of all complaints
★★★★★ "predatory subscription service. no notification for billing. cancellation is unnecessarily difficult to navigate" - Eliza Castillo
2
"music"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I purchased a score for my daughter less than 2 weeks ago. I log in the day of her performance, and the score is gone and asking me to purchase again. So now I have no choice but to repurchase it because I have not received a reponse yet. I…" - Ellea Pine Camps
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Ain't got no Jazz
I don't know what the problem is but it will not even open on my phone... I click on the app and it takes me straight back to the Play store. it will not open at all...
predatory subscription service. no notification for billing. cancellation is unnecessarily difficult to navigate
Only offers 4 or 5 free songs, the rest you have to pay for.
disappointed. feel mislead. bought the sheet music, but where is it.
deben de corregir la forma de pago
there is no transpose
Don't expect them to answer your emails. They won't. Very poor customer service.
Overcharged and no reply to emails
why did you did this to the app and I will won't contact support and please don't write it was amazing but now instalation error and not responding
It will not accept my payment for a monthly subscription😭
The concept is excellent, looking from the sax player perspective, but... within 40 minutes, I have no battery left on my phone or tablet. Also, super buggy. Pressing Play doesn't start the piece being played until restarting the app each time I leave the app screen. It costs half a cost of ChatGPT Plus. I'd expect better quality for that price!
I purchased a score for my daughter less than 2 weeks ago. I log in the day of her performance, and the score is gone and asking me to purchase again. So now I have no choice but to repurchase it because I have not received a reponse yet. I will be sure to try a different source for future music sheet needs to make sure I'm not in this predicament again.
Didn't have any songs that I listen to
Good for practicing music, tried the 14 days free trial , don't mind signing up for a month to give it a try. However, when clicked the "cancel free trial" button,no confirmation or a choice of plan prompt up, the system just charges $119 for a full yearly subscription which is not what I want
cool for what it is, but I came for classical repertoire for saxophone, they have nothing, just like, glazunov concerto and thats it. no ibert, Ryo nova, bossa, maslanka, Andy Scott. terrible. the main pieces for any student in saxophone, nothing, just jazz.
Sentiment summary
96%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)