Review Insights · Google Play
Toolsvilla
Toolsvilla · 14,182 ratings · ★ 4.2
4.2
★★★★★
14,182 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"order"
7 negative reviews mention this · 35% of all complaints
★★★★★ "worst experience in my order looking ovlible order but not delivered payment online very worst refund too late" - Madhav Dabbula
2
"product"
5 negative reviews mention this · 25% of all complaints
★★★★★ "bad experience with tools villa i got damage product return option is not here" - Sajeesh T
3
"delivery"
4 negative reviews mention this · 20% of all complaints
★★★★★ "The delivery system is very poor & extremely Delay Delivery out of the purchase timeline." - Debashish Rout
4
"experience"
3 negative reviews mention this · 15% of all complaints
★★★★★ "bad experience with tools villa i got damage product return option is not here" - Sajeesh T
5
"delivered"
3 negative reviews mention this · 15% of all complaints
★★★★★ "worst experience in my order looking ovlible order but not delivered payment online very worst refund too late" - Madhav Dabbula
6
"orders"
3 negative reviews mention this · 15% of all complaints
★★★★★ "placed orders on 24.04.2026 still now not received the order no response from customer care" - Pasupuleti
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
looting people by taking money in advance and not supplied goods
bad experience with tools villa i got damage product return option is not here
good
Terrible Scam by this Website.. Highly not recommended. Avoid this site to stop losing your money.
worst experience in my order looking ovlible order but not delivered payment online very worst refund too late
placed orders on 24.04.2026 still now not received the order no response from customer care
Your company is troubling customers. No one responds when we call. It has been one month, and the product has still not been delivered. The response from your side is zero.
The delivery system is very poor & extremely Delay Delivery out of the purchase timeline.
Bohat bura experience raha aapke sath, kyuki aapse contact ki koi bhi suvidha nhi hai siway mail ke
Not satisfied. I placed two orders on 9th and 14th. After waiting for a month, I got a message saying my order has been returned. When I call customer care I was told to reorder again which I will not. Unless, they reship my order from their end I'm going to order from different e-commerce site.
worst app don't use and order from here i repeat never ...
Pesa leke saman delivery nahi kartahe Toolsvilla mene order Kiya 7 days ho gayahe aabhi tak prosecing pe he order id GS11869384
There is massive fraud on this app. It is a terrible app-stay away from it.
my product order no: GS11866197 still not delivered expected delivery date is 30th April showing still 7 days delay and don't know it will deliverer after 7 days or not, don't buy on this application same product will available on Amazon or flipkart they will deliver on time. very bad experienced
not quality material
too expensive
Fake product not giving 6 months warranty.
delivery mein adhura saman bheja hamara order complete Karen
not reliable app,suddenly orders could cancel.
good product
Sentiment summary
79%
Positive (4-5★)
7%
Neutral (3★)
14%
Negative (1-2★)