Review Insights · Google Play
TopSurveys: Surveys for money
Top Survey AB · 364,123 ratings · ★ 4.6
4.6
★★★★★
364,123 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"every"
4 negative reviews mention this · 33% of all complaints
★★★★★ "so I really like the app, I've cashed out about 300 just doing a few surveys a day and playing some games. the past month or so ,I have not liked it at all. I click on a 9 min survey, it turns out to be a 15 min survey and then to top it al…" - Zay Herrera
2
"days"
4 negative reviews mention this · 33% of all complaints
★★★★★ "so I really like the app, I've cashed out about 300 just doing a few surveys a day and playing some games. the past month or so ,I have not liked it at all. I click on a 9 min survey, it turns out to be a 15 min survey and then to top it al…" - Zay Herrera
3
"account"
4 negative reviews mention this · 33% of all complaints
★★★★★ "I have $40.08 in my account please please please please please please please please please pleaseplease please please please please please please please please pleaseplease please please please please I spent a lot of time in the app I real…" - YI QI (YQ)
4
"surveys"
3 negative reviews mention this · 25% of all complaints
★★★★★ "so I really like the app, I've cashed out about 300 just doing a few surveys a day and playing some games. the past month or so ,I have not liked it at all. I click on a 9 min survey, it turns out to be a 15 min survey and then to top it al…" - Zay Herrera
5
"survey"
3 negative reviews mention this · 25% of all complaints
★★★★★ "so I really like the app, I've cashed out about 300 just doing a few surveys a day and playing some games. the past month or so ,I have not liked it at all. I click on a 9 min survey, it turns out to be a 15 min survey and then to top it al…" - Zay Herrera
6
"recommend"
3 negative reviews mention this · 25% of all complaints
★★★★★ "awful, will stop tracking and not pay out the bigger rewards deliberately, misleading app, do not recommend wasting your time, used customer service and was just told it didn't track despite proving i hit the requirement" - Keval Patel
7
"customer"
3 negative reviews mention this · 25% of all complaints
★★★★★ "awful, will stop tracking and not pay out the bigger rewards deliberately, misleading app, do not recommend wasting your time, used customer service and was just told it didn't track despite proving i hit the requirement" - Keval Patel
8
"money"
3 negative reviews mention this · 25% of all complaints
★★★★★ "I have $40.08 in my account please please please please please please please please please pleaseplease please please please please please please please please pleaseplease please please please please I spent a lot of time in the app I real…" - YI QI (YQ)
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
awful, will stop tracking and not pay out the bigger rewards deliberately, misleading app, do not recommend wasting your time, used customer service and was just told it didn't track despite proving i hit the requirement
nice.
I have $40.08 in my account please please please please please please please please please pleaseplease please please please please please please please please pleaseplease please please please please I spent a lot of time in the app I really need the money please let me cash I try all the email address u have online I will email u every day it u cash me out pleaseplease please please please please please please please please please just let me cash out please please please please please please
I think it's a scam, because first off, I didn't receive the money promised if I signed up, and registered my account. Also, none of the surveys allow me to take them, or they get 10 minutes in, and after wasting my time, the surveys drop me, and revoke the money I earn. And, Finally, I get all the way to the allowed withdrawal requirements, and it immediately vanishes every single time. Surveys are a time taking task, such as an actual job. Pay for my time! minimum wage at very min
It's ok but really, it's just like every other app, they only pay pennies. Plus the sponsors show a dreadful amount of ads that again, don't have any benefits. I've been playing for a month and STILL haven't made a withdrawal. I'm uninstalling because it's an unrewarding app. I thought it would be worth it, NOT
wish I could upload a screen shot from their help chat. laughable and unreasonable.
There were no surveys for days, weeks, and months,, and when there was a survey after months.., they quickly said I was not qualified for that rare survey..
Guys, don't waste your time installing this survey app. it doesn't pay you. instead they make up excuses. A few days back, I installed and played a game on this app and successfully completed all the levels they asked within its time period, instead of paying me, they refused to pay me and said it's expired. It won't give you money so I won't recommend this app. after using this app for a few weeks, I can assure you that IT IS 100% FAKE.
worst thing , hold my account when tried to withdraw
Fantastic app! Cashed out $5 to see if it was legit or not and it was! Now, I'm working on my goal to get to $20! Yes, the direct transfer to my bank account takes a few days but it does work! Their customer service team is also very excellent. Would recommend! Edit: Got terminated for good for some of the stupidest reasons. I tried reaching out and I've been blocked. Giving them 1 star now.
so I really like the app, I've cashed out about 300 just doing a few surveys a day and playing some games. the past month or so ,I have not liked it at all. I click on a 9 min survey, it turns out to be a 15 min survey and then to top it all off, I will get the notification saying I do not qualify for the survey or it will show an error..right at the end .. and no reward. I wouldn't even care if it would happen randomly every few days, but to do it daily and 3 times in a row?? something is up.
man I got $15 and I can't CASHOUT especially without any help from customer support. I'm also verified already but it's not letting me cash out !!
Sentiment summary
89%
Positive (4-5★)
7%
Neutral (3★)
4%
Negative (1-2★)