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Review Insights · Google Play

TP-Link Deco

TP-LINK SYSTEMS INC. · 238,378 ratings · ★ 4.7

4.7
★★★★★
238,378 ratings
5 ★
201,240 (84%)
4 ★
20,603 (9%)
3 ★
2,925 (1%)
2 ★
3,007 (1%)
1 ★
10,583 (4%)
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Top complaints - extracted from 15 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"useless"
3 negative reviews mention this · 20% of all complaints
★★★★ "basic scheduling is a premium/subscription feature. useless." - dietbuddha
2
"doesn"
3 negative reviews mention this · 20% of all complaints
★★★★ "simply doesn't recognise the devices .. not automatically, not with the label scan and not even though the phone is actively on that network at the time the app can't see them" - Toms Mobile

📋 All 15 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ dietbuddha 7/4/2026 v3.10.215
basic scheduling is a premium/subscription feature. useless.
★★★★ Tim 7/4/2026 v3.10.215
this used to be ok for me feature that made it on was the profiles. now they want to charge for that? will likely switch systems on the back of this.... terrible update!
★★★★ MD:RAHADUL ISLAM 7/3/2026 v3.10.215
Nothing in this app works properly.
★★★★ Black Knight 7/2/2026 v3.10.215
The Deco Outdoor wifi was advertised as PoE, but requires the use of the included regular power cord. That is not how PoE works. Falsely advertised.
★★★★ Toms Mobile 6/29/2026 v3.10.215
simply doesn't recognise the devices .. not automatically, not with the label scan and not even though the phone is actively on that network at the time the app can't see them
★★★★ Karen Marshall 6/28/2026 v3.10.215
can't even get connected to Internet. I'm returning asap
★★★★ Mihail Karakachanov (Mike) 6/26/2026 v3.10.215
Connection Issues with the Router all the time
★★★★ Sourabh Panse 6/26/2026 v3.10.215
bad update. with previous version i could save the connection preference for each device like office laptop personal laptop mobile phone tv etc to connect to particular deco unit on a particularwifi band. now after updating app every time device is power off and back on it connects to 2.4ghz band and to farthest deco unit instead of nearest one with 5ghz band and doesn't even switch to nearest one afterwards. developers have destroyed a good working app
★★★★ Johnathan Taylor 6/25/2026 v3.10.215
I don't need notifications with Ads for Amazon Prime day deals from the app I use to setup my home wifi. thanks.
★★★★ Dave Parent 6/25/2026 v3.10.215
Absolutely useless app. Only the most basic router settings. Diagnostics is useless. "Connect to network". Well if I had network I wouldn't be using diagnostics, would I? Bunch of geniuses coding this.
★★★★ Ben Simpson 6/24/2026 v3.10.215
Doesn't show all attached devices. Even though devices are working. Need to see ip address to correctly access device.
★★★★ Ninja Kevin 6/24/2026 v3.10.215
2FA does not work properly on Google Pixel due to the poor implementation of the entry box
★★★★ Nathan Haines 6/23/2026 v3.10.215
ew. ai. plus needing an app in the first place.
★★★★ Fancore 6/22/2026 v3.10.215
useless pile of garbage that can't even find it's own product. the unit has been setup for years and now that I need to access it it can't find itself. won't allow me to even access my account. no options to interact with it outside of "setup" when it's already setup ages ago.
★★★★★ Emon Mahony 6/24/2026 v3.10.215
They give away your personal information. From their privacy policy: "We may share your personal information internally and externally with suppliers, advisors, or partners for our legitimate business purposes, and only on a need-to-know basis." Also: "We may provide user information to our third-party marketing service providers for our promotional and/or marketing practices. "

Sentiment summary

93%
Positive (4-5★)
1%
Neutral (3★)
6%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.