Review Insights · Google Play
Track Any Phone
Family Locator Apps · 220,062 ratings · ★ 4.5
4.5
★★★★★
220,062 ratings
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Top complaints - extracted from 48 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
10 negative reviews mention this · 21% of all complaints
★★★★★ "the app is scam pls don't download they will deduct ur money,stupid apps and owner,report this apps for ur own and other" - S. Hazlina
2
"refund"
7 negative reviews mention this · 15% of all complaints
★★★★★ "how do I get my refund this app sucks I want my refund and I want to unsubscribe it's irritating me" - Briah Baby
3
"subscription"
6 negative reviews mention this · 13% of all complaints
★★★★★ "I want to cancel my subscription" - JennyLynn Braden
4
"phone"
5 negative reviews mention this · 10% of all complaints
★★★★★ "can't find anyone's phone at all and pay to dollar. for no info. Uber I'd free and works ten times better" - ScooterPuraVida! Steward
📋 All 48 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I want to cancel my subscription
stupid app
waste of time
the app is scam pls don't download they will deduct ur money,stupid apps and owner,report this apps for ur own and other
too hard to navigate why can't I just put the number in and you find it
can't find anyone's phone at all and pay to dollar. for no info. Uber I'd free and works ten times better
total scam not able to unsubscribe have to change my bank card to stop payments
how do I get my refund this app sucks I want my refund and I want to unsubscribe it's irritating me
looting money
I want to cancel my subscription of.family located . i.cant get.it to work.and it aggravates me. please cancel me from subscription skye holloman
I don't need my phone tracked why would I want to track my own phone I know where I am
fake
garbage
Paywall!
This app is a scam. I've already created an account and deleted it. but it's still charging my account.. and now I can't get it to stop... So for those who're looking for a good phone app.. Do not trust this one because once you pay, it's not going to stop charging your account...
oooo let me just pay for an app before even using it one time to try and see. crazy.
why am I being charged for this I never authorized you to charge my account for anything I didn't make an account on here I want my money back
They stole my money after I Unsubscribed during free 😤 trial. I only had this app less than 2 day. I want my money back now. I payed the first time already 😡
misleading simple
it's a fake scamming app asking money by saying they found the location of the person when you provide them the number...and when you pay they tell you to send a code then what's the use of tracking someone in need of an emergency and if they are unable to contact. what kind of fake app is this...you took my money for free by showing me my own location??? why did you say you found the location this a fake ad of your app. if you don't give me back my money your app will go down the hole and rot
Very worse app I have seen.
I canceled my subscription but it still wanted to deduct money
I've just paid and it's not even tracking so please can you give me a refund, thank you...Also I have the police involved as well. you took £50 out of my account for no reason and now the bank will be taking it further.
they don't respond on mail, I mailed them regarding refund but they didn't replied. some cheap people and cheap app.
it cut money automatically
I am a little upset. I asked for a refund that same day via email. Explained I purchased to located a phone that was stolen or lost. It did not work for me. And on top of that I asked to Cancel subscription before they where to charge me and they still Charged me a 2nd time. Please refund.
very bad app. It cannot trace the device
Facke app
does not find anything. they only want you to pay subscription
poor only took my money for nothing 😪
confusing
be safe
Bagi balik duit akuu !!! Dah x boleh guna pastu tolak duitt orangg
I was charged 14.99 that I didn't authorize i want my money back
wasn't able to use it yet
don't pay them unless you set up before the phone is lost otherwise it's useless another scam
worst
I want a refund!
payment done again, asking for payment. fraud company. don't use these app
thank
good
what is this my money is gone just repay them back.I clocked the number to track and clocked OK I went money of 85 rupees for 3 Day trial later it asked again for the number to track I entered again and it asking again for money its really a scamming app.The result is none my money gone Don't install this one.The developers should refund them back other wise I will file a legal issue
most useless
If you don't mind adverts everytime you touch a button then go for it, I deleted it what a nightmare
Not free version.
worst app
I paid for a month and was not able to create my profile to track phones. So. its garbage for me
Poor Customer Service & Rigid Refund Policy; I recently experienced an unintended transaction of Kshs 8,600 for this app’s subscription. I contacted support immediately to rectify the error, but my request for a refund was denied without any flexibility. It is disappointing to see a developer prioritize a one-time fee over customer trust and long-term reputation. If you value transparent billing and responsive support, I recommend looking for an alternative locator service.
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)