Review Insights · Google Play
tricount: Split & Settle Bills
bunq · 178,856 ratings · ★ 4.8
4.8
★★★★★
178,856 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"sync"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Sync issues and updates are not reliable, so confusing. Now I use Slyce this new app it's soo great, same quick input, individual n group bills and balance, cross currencies, bill scanning! Love it" - Nil Tresens Mata
2
"takes"
4 negative reviews mention this · 14% of all complaints
★★★★★ "I've been having a lot of issues. accounts disappeared for days and then they show up again. I can't add expenses cuz it takes too long." - Manuel Urbina Alvarez
3
"does"
4 negative reviews mention this · 14% of all complaints
★★★★★ "good app, but sync issue, many time does not register entries, shuffle between group members, swapped mine and friends account" - Devansh Dua
4
"group"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Sync issues and updates are not reliable, so confusing. Now I use Slyce this new app it's soo great, same quick input, individual n group bills and balance, cross currencies, bill scanning! Love it" - Nil Tresens Mata
5
"entries"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Super useful app! Worked perfectly until today, and now nothing syncs anymore, new entries do not show up, and double accounts appear out of nowhere" - Marko F.
6
"account"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Super useful app! Worked perfectly until today, and now nothing syncs anymore, new entries do not show up, and double accounts appear out of nowhere" - Marko F.
7
"support"
3 negative reviews mention this · 10% of all complaints
★★★★★ "great app until you try to delete your account. nothing happens when addressing the support team." - Mircea-Florin Precup
8
"other"
3 negative reviews mention this · 10% of all complaints
★★★★★ "it only shows what I owe or people owe me but not what the other people owe amongst each other. Also I don't think the math is entirely correct." - Nicole
9
"expenses"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I've been having a lot of issues. accounts disappeared for days and then they show up again. I can't add expenses cuz it takes too long." - Manuel Urbina Alvarez
10
"randomly"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Great app, but since about a month my tricounts are randomly deleted from my device regularily and I have to be rei-invited." - Samuel Sacher
11
"version"
3 negative reviews mention this · 10% of all complaints
★★★★★ "No web version, you have to install this junk app just to know how much you owe your friends. I'm not installing this." - Renan LC
12
"option"
3 negative reviews mention this · 10% of all complaints
★★★★★ "1) no option to add categories to an expense 2) no option to export to excel" - Darshit Parmar
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Sync issues and updates are not reliable, so confusing. Now I use Slyce this new app it's soo great, same quick input, individual n group bills and balance, cross currencies, bill scanning! Love it
Super useful app! Worked perfectly until today, and now nothing syncs anymore, new entries do not show up, and double accounts appear out of nowhere
great app until you try to delete your account. nothing happens when addressing the support team.
I've been having a lot of issues. accounts disappeared for days and then they show up again. I can't add expenses cuz it takes too long.
Great app, but since about a month my tricounts are randomly deleted from my device regularily and I have to be rei-invited.
No web version, you have to install this junk app just to know how much you owe your friends. I'm not installing this.
everything disappears and reapers again
bugs all the time, and can't add expenses
After archiving the file it is not getting restored, it is a very useless app, I will have to enter all the entries again, I will download some other app.
1) no option to add categories to an expense 2) no option to export to excel
App is unstable - records are dissapearing, participants are randomly switched and added to tricounts, loading takes forever and is not working at all. It was a great app, now it is unusable.
there's no option to move on to next after uploading csv file 🤷♂️ i have title, but could not proceed further, coz there's no button🤷♂️ super frustrating.
I am facing an issue with notification. i am not getting any notifications after adding or deletion of anything from Tricount by anyone. i have checked notification settings and everything is allowed only. please check on this... thanks in advance....
I love this app, switched from Splitwise a couple years ago. It's very easy to use, calculates what everyone owes to whom on a group trip. Converts foreign currency. BUT they took away the export option, so there's no way to print out the data. They also took away the web version. I'm furious. Otherwise, I'd have given 5 stars.
This could easily be a simple website without having to download a buggy, ad infested, and spyware infested app
My expense lists bugged out and there is no way to contact someone about it. I only get a useless IA telling me to go to the web app (which does no longer exist).
67MB, a ridiculous size for an app whose main task is to do the simplest math in existence. This app exist only so they can sell you stuff, and to collect data.
Took away features like filtering transactions that only included me. sync is unreliable sometimes takes ages, randomly tricount groups disappear only to come back later, you get assigned a different person than you are and have to change the payer from default every time.
They advertise that there's a calculator in the app. When I asked support through app where is it, I got the information that this is the old version of the app and I should update. This update is actually other app.
the overall ui is good and features are good but the split don't work properly and as a active user i had hard time with app where the spendings are not auto balanced for transactions, never recommending to others had to do the expenditure list again due to this app
sometimes the expenses duplicate when you add them, sync doesn't happen properly and takes time, and the calculation of who owns who is always wrong, even tho it's added with the right info.
After a long time of not opening the app, it has to wait for almost like 10 minutes to refresh the spendings.
it only shows what I owe or people owe me but not what the other people owe amongst each other. Also I don't think the math is entirely correct.
good app, but sync issue, many time does not register entries, shuffle between group members, swapped mine and friends account
nice
cannot export as CSV, what a joke. you make it easy to move from splitwise which DOES let you export, but then you don't allow us to export our data. moreover it looks like two thirds of this app are advertisements for a credit card or services related to it. steer clear. EDIT3: Nobody should have to contact support for a basic feature like this. It doesn't help that this feature used to be available but was removed. when it's reimplemented, my rating will change.
My groups keep vanishing from my account. I have to wait for a couple hours/days for them to start showing. Please fix it.
good app but half of the time my friend's input does not display on my tricount and vice versa
The app is so slow. Please buy a new server now that you have millions of users.
Sentiment summary
96%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)