Review Insights · Google Play
TripView Lite
TripView Pty Ltd · 24,817 ratings · ★ 4.4
4.4
★★★★★
24,817 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trips"
4 negative reviews mention this · 21% of all complaints
★★★★★ "it deletes my saved trips every time i open the app" - The Bullshark
2
"transport"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Most countries have apps for their public transport free of charge to the public. Australia has decided to charge for the product and if you don't want to pay, you get the inferior version, TripView Lite. Packed with ads and the inability t…" - Sean Nicoara
3
"save"
3 negative reviews mention this · 16% of all complaints
★★★★★ "it deletes my saved trips every time i open the app" - The Bullshark
4
"wrong"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Garbage Ap. gives wrong information. dont waste your time or money" - Katie Putter
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it deletes my saved trips every time i open the app
too many pop up ads for absolute garbage trying to push you to buy the premium app. used to be good now not so much.
too much spam
The ads used to be skippable in under a second but now it's 5 seconds at most. Clownery
Garbage Ap. gives wrong information. dont waste your time or money
too many stupid adds
it is never up-to-date about rural xpt trains always something wrong . also was waiting at Macksville train station looking at the app to see where the train was there was nothing. a family member rang someone waiting for them and told them just go home ,never trust one app just download a different one that one works .
paywall for public transport
painfully to use
poor
the bus timetables for the Illawarra are all wrong
very useful app. nicely built. but why would you show or approve adult content in ads. this app might also be used by school going kids.
just like that
cant open. too many ads
Most countries have apps for their public transport free of charge to the public. Australia has decided to charge for the product and if you don't want to pay, you get the inferior version, TripView Lite. Packed with ads and the inability to save trips, its one of the most annoying applications I've ever used. Just finished planning a trip, locked your phone and then want to check it again for a detail? Nope, start again from scratch.
because Its not telling me the right days and time.
It is a good app. However, it doesn't include real time bus replacement times when the trains are not running. It doesn't shows you when buses get cancelled. Not everyone wants to use a Metro. It doesn't have an option for only trains as mode of transport, it automatically adds Metro time, instead of train when connecting. Eg. Town hall to Martin Place. These issues are easily fixable.
can't save trips doesnt have live updates regarding strikes
every time you visit the app you have to re input your route. it should save your favourite trips.
Sentiment summary
81%
Positive (4-5★)
8%
Neutral (3★)
10%
Negative (1-2★)