Review Insights · Google Play
TripView
TripView Pty Ltd · 19,838 ratings · ★ 4.8
4.8
★★★★★
19,838 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"buses"
4 negative reviews mention this · 36% of all complaints
★★★★★ "removed a previous review but never fixed the trains are perfect but buses are awful, use next there site or any other service instead. type 960 and it will group with multiple others and tell you no services based on the lowest route whils…" - Simon Mollica
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
828 apparently has no stops. fix this please
removed a previous review but never fixed the trains are perfect but buses are awful, use next there site or any other service instead. type 960 and it will group with multiple others and tell you no services based on the lowest route whilst 960 continues. unseable for buses for many years, trains spot on
won't open after installation
Incompatible on Google Pixel 10 Fold, app just crashes, doesn't get past load screen
Great App in regard to trains. Absolute bog in the hideous approach to buses. Have to use Translink website bus information is so bad
Doesn't update when things are screwed (frequent), because NSW transport are useless.
Extremely inaccurate. Every day I try to use the app to catch a bus and its wildly incorrect. As if right now, been at bus stop for 9 minutes. App says 2 buses came 3 mins and 4 mins ago - which they clearly did not. Could accept some inaccuracy, which is fair enough regarding traffic, but not totally and complete inaccuracy. Yes, real time data was on. Tripview has never been this bad before - it has been bad for 6+ months. The bus route is the 304 from Zetland, Sydney.
miss leading with the update sometimes..
please add Sydney Metro into the app
have used this since it was released. absolutely amazing. more accurate than the info I get from public transport
3 buses missing in a row that are marked as on time.
Sentiment summary
94%
Positive (4-5★)
4%
Neutral (3★)
2%
Negative (1-2★)