Review Insights · Google Play
TripView
TripView Pty Ltd · 20,464 ratings · ★ 4.8
4.8
★★★★★
20,464 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"real"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Bus timings in the app are to satisfy the KPI's, ask the real people waiting. Show the real timings when delayed so we can plan accordingly." - Suresh Mittapalli
2
"trains"
4 negative reviews mention this · 29% of all complaints
★★★★★ "most trains do not have real time data for the last couple of weeks" - Tony Goku
3
"data"
3 negative reviews mention this · 21% of all complaints
★★★★★ "most trains do not have real time data for the last couple of weeks" - Tony Goku
4
"real data"
3 negative reviews mention this · 21% of all complaints
5
"buses"
3 negative reviews mention this · 21% of all complaints
★★★★★ "removed a previous review but never fixed the trains are perfect but buses are awful, use next there site or any other service instead. type 960 and it will group with multiple others and tell you no services based on the lowest route whils…" - Simon Mollica
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Bus timings in the app are to satisfy the KPI's, ask the real people waiting. Show the real timings when delayed so we can plan accordingly.
most trains do not have real time data for the last couple of weeks
app exclusively tells you wrong information. it says the but is early? Nah, it's late. it says its late? nah, 10 minutes early. It's on time? Late.
always has issues, loading real time data just sits there. isn't the whole point of this app to be updated live on trains?
removed a previous review but never fixed the trains are perfect but buses are awful, use next there site or any other service instead. type 960 and it will group with multiple others and tell you no services based on the lowest route whilst 960 continues. unseable for buses for many years, trains spot on
won't open after installation
Incompatible on Google Pixel 10 Fold, app just crashes, doesn't get past load screen
Great App in regard to trains. Absolute bog in the hideous approach to buses. Have to use Translink website bus information is so bad
Doesn't update when things are screwed (frequent), because NSW transport are useless.
Extremely inaccurate. Every day I try to use the app to catch a bus and its wildly incorrect. As if right now, been at bus stop for 9 minutes. App says 2 buses came 3 mins and 4 mins ago - which they clearly did not. Could accept some inaccuracy, which is fair enough regarding traffic, but not totally and complete inaccuracy. Yes, real time data was on. Tripview has never been this bad before - it has been bad for 6+ months. The bus route is the 304 from Zetland, Sydney.
Not accurate or reliable
miss leading with the update sometimes..
please add Sydney Metro into the app
have used this since it was released. absolutely amazing. more accurate than the info I get from public transport
Sentiment summary
94%
Positive (4-5★)
4%
Neutral (3★)
2%
Negative (1-2★)