Review Insights · Google Play
True Finance: Cash Advance
JoinTrueDev · 41,232 ratings · ★ 4.5
4.5
★★★★★
41,232 ratings
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Top complaints - extracted from 64 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"advance"
17 negative reviews mention this · 27% of all complaints
★★★★★ "bank account connected went to try for advance, asked me to connect bank again so I did, and same results like it is in loop, went to support and the AI said it be 24-48hr before a person can help. I paid for subscription to unsubscribe and…" - OneDarkShadowsGames “Calypso”
2
"subscription"
15 negative reviews mention this · 23% of all complaints
★★★★★ "bank account connected went to try for advance, asked me to connect bank again so I did, and same results like it is in loop, went to support and the AI said it be 24-48hr before a person can help. I paid for subscription to unsubscribe and…" - OneDarkShadowsGames “Calypso”
3
"account"
10 negative reviews mention this · 16% of all complaints
★★★★★ "bank account connected went to try for advance, asked me to connect bank again so I did, and same results like it is in loop, went to support and the AI said it be 24-48hr before a person can help. I paid for subscription to unsubscribe and…" - OneDarkShadowsGames “Calypso”
4
"cash"
10 negative reviews mention this · 16% of all complaints
★★★★★ "low cash advance" - David Reynoso
5
"money"
10 negative reviews mention this · 16% of all complaints
★★★★★ "horrible they just take your money and dont all you use the thing in the app like advances" - Moni21
6
"bank"
9 negative reviews mention this · 14% of all complaints
★★★★★ "it repeatedly ask that you connect your bank. So therefore its useless." - Joy Hartmann
7
"scam"
7 negative reviews mention this · 11% of all complaints
★★★★★ "scam app" - Hunter 1
📋 All 64 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Charges you before it will tell you if you're eligible
another thieving app feed you full of hope just to rob you blind
it repeatedly ask that you connect your bank. So therefore its useless.
bank account connected went to try for advance, asked me to connect bank again so I did, and same results like it is in loop, went to support and the AI said it be 24-48hr before a person can help. I paid for subscription to unsubscribe and uninstall in 10 min.
no other apps force you to pay 7 bucks while also not guaranteeing an approval, this app is horrible and deserves 0 stars
Don't waste your time or $6.99! Worst experience with an advance app...EVER! HIGHLY DISAPPOINTED!
sucks you can't entertain your code
I never even signed up for this nor do I have the APP yet they managed to steal 11.99 from my bank account.
scam app
"Incomplete payout / Customer service ghosting me." "I completed an offer wall game task worth $69, but my payout was frozen. I received a notification stating my account was 'under review' and that someone would contact me within 24 hours. It has now been a full week with absolutely zero communication or updates. This is incredibly unprofessional. Please review my account and release my earned rewards immediately."
horrible they just take your money and dont all you use the thing in the app like advances
please cancel my subscription and stop taking money from my account.
Glad I read reviews. Sounds a nightmare, I hope they get sued for everything and shut down. Garbage like this does not belong.. Shameful and Deceitful. Edit: Your rating is inflated by BOTS. GARBAGE. GARBAGE.GARBAGE. Stand by the lawsuits headed your way.
AWFUL.. U pay for a subscription which is 6.99 then I only got approved for a 10 dollars cash advance!!! And now I can't connect my bank. I wouldn't use it or waste my time. I see there are more bad then good reviews!!
not good only lets you take out 10$ never use this app the worst Grant is better
I can't even finish signing up because the text messages never comes. I hit resend a few times and waited for a while but no text ever came. I get every other text from every other app without a problem so something is obviously wrong with this app
The advance amount I was offered was ridiculously low!
It's pretty bad when you go to use this app and you put it in your phone number and it pulls up some guys account that's messed up
never got my cash advance after paying the fee along with the 6.99 for the membership, also only approved for $10. Don't waste your time. They're thieves.
Rip off. I want the $4.99 they took from my bank account returned
unable to input the passcode. when try to hold the page to get the email, it starts all over again, then it sends a new pass code.
paid 6.99 for subscription. says my banking connected then go-to the home page and it says I need to connect my bank they stole my money. Frauds.
didn't allow me to subscribe for cash advances, bad app don't download.
No longer works in my state, been that way for nearly 2 months now.
Sucks they take 6.99 fee then tell you that you can't get a advance.
I paid 6.99 for the for the membership only to get a 10.00 advance. its useless, I dont recommend this app to anyone.
crazy...🤷🏽♀️
DO NOT DOWNLOAD! refers you to other loan lenders. Not instant cash! SCAM!
I never recieve the text code to log in. app is completely unusable.
just paid my subscription yet it won't let me take out an advance
Don't even
ahhhhhhh don't download it, costs $40 for $15 hellllllllll nahhhhhh I was charged 4 times overnight, $11.99, $6.99, $16.99, and $11.99 again.
Total scam, charged 6.99 for the subscription to access cash advances, and then 'couldn't link' my account. Chat bot is AI and has no real answer. Entire app and system designed to take money with no solutions.
Can't get past entering my phone number
misleading to new clients
Just signed up, everything is good so far. But I went back to look at the reviews and the reviews are horrible. I'm not gonna baste my review on what everybody else has to say. Let me see for myself. Trust and believe I will be back with the review. If I do not like this app!! I will leave a one star for now.
Frustrating 😞 and non productive!! 😩
huge scam, they will ask for money they deny you anyway. ALWAYS avaid any company asking for a subscription before any advance.
only 10 dollars what is that going to do with a subscription of 6.99
it not worth it
Well let me begin. I signed up...linked my account got charged the $6.99. The App says the $35.00 advance was sent to my debit card. Lies...no money has hit...no deposit pending nothing....Checked with the bank again according to my bank there is no incoming deposit of $35.00. I do believe this App is a complete scam. DO NOT USE THIS APP.
SCAM SCAM SCAM
App. is a scam. some how I paid a months subscription and 2 weeks later, it says my subscription is due and payment failed. it says pay the subscription and you can get an advance. So like a fool. I paid the subscription again successfully and the whole screen changes and says im not eligible for a advance. Total scam. Ill be canceling and deleting this useless money pit of an app. I get that they create these apps. to make money, but this app. is ridiculous!!!!
worst ever.
absolutely appalling....refused a cash advance then offered 10 then refused to semd ot to my card, then literally canceled the "premium " 6.99 membership 2 mins later for them to fight me on a refund and then say it will take 24 to 48 hours to get back to me... if I could give negative stars I would
if you have android do not use this app. they knowingly have issues with android connecting your bank account through plaid but don't tell you that you can't connect your account until after you pay the subscription fee. without connection you cannot get advances.
This app will rip you off right from the start. $7 to apply for an advance. Approved for $10. $6 advance fee. You'll pay them $23 for a $10 advance!!! Payday loan on steroids. update on refund: received what looks like a MS Word letter, showing a positive 6.99 "refund "
I will never understand how cash advance apps try a sub charge when you downloaded it for money in the first place
only helps with $10
deposit was made without my ok. 😡😡😡😡😡😡😡😡😡😡😡😡😡
+ 14 more in the clipboard copy
Sentiment summary
86%
Positive (4-5★)
4%
Neutral (3★)
10%
Negative (1-2★)