Review Insights · Google Play
Twitch: Live Streaming
Twitch Interactive, Inc. · 5,717,880 ratings · ★ 4.0
4.0
★★★★★
5,717,880 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"twitch"
4 negative reviews mention this · 13% of all complaints
★★★★★ "who asked for vertical view on twitch streams!??? like why just you still every feature from tiktok except the no ads part smh" - queen isis
2
"stream"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Puts ads on streams that don't run ads, puts ads on the side of the screen as banners" - Vlad Glyebov
3
"streams"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Puts ads on streams that don't run ads, puts ads on the side of the screen as banners" - Vlad Glyebov
4
"screen"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Puts ads on streams that don't run ads, puts ads on the side of the screen as banners" - Vlad Glyebov
5
"chat"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Support horrible for me anyway zero help need human support not some automatic bot ai chat" - William Pettway
6
"watch"
3 negative reviews mention this · 10% of all complaints
★★★★★ "When I re-watch a stream, when ads start, they run simultaneously with the stream. I can't pause the stream, have to listen to this cacophony and then have to rewind to the moment when ad started so I can rewatch what I've missed. This is i…" - Sławek Butryn
7
"reason"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I give this app 2 stars because for some reason I'm not getting any of my twitch notifications whenever my favorite streamer goes live. I tryed resteting my phone to see if it helps but it did not. Please fix this" - zachary coles
8
"live"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I give this app 2 stars because for some reason I'm not getting any of my twitch notifications whenever my favorite streamer goes live. I tryed resteting my phone to see if it helps but it did not. Please fix this" - zachary coles
9
"watching"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I like watching streams, but there are too many ads!" - Маркус лазон
10
"banned"
3 negative reviews mention this · 10% of all complaints
★★★★★ "This app went from one of my favorites to one of the worst apps ever. I was shadow banned for no reason and still haven't been able to chat for days. No notice, nothing in appeals. I was testing to find out what happened and then support re…" - John Hatt
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I download this app because it said I was following it but I'm sure it's just somebody else stealing
Puts ads on streams that don't run ads, puts ads on the side of the screen as banners
Installed, tried to login and return error: platform not supported. Same login via chrome works.
Support horrible for me anyway zero help need human support not some automatic bot ai chat
Last couple of updates have broken notifications for me. They were only delayed initially, but now I'm not getting them at all on the app. I've turned on email notifs for now, but I shouldn't have had to. Fix your app.
you know the app is dead when they start advertising other content than video games.
who asked for vertical view on twitch streams!??? like why just you still every feature from tiktok except the no ads part smh
unable to connect
When I re-watch a stream, when ads start, they run simultaneously with the stream. I can't pause the stream, have to listen to this cacophony and then have to rewind to the moment when ad started so I can rewatch what I've missed. This is insane.
TrAsH!!! Low FPS on all devices (regardless of stream quality) and 2K (by IP) is unavailable in many countries. I use a VPN.
The ads are insufferable if you're trying out streamers for new content to watch.
f these ads.
Too many ads. might as well just watch ads instead of live stream.
New UI is awful, convinced me to uninstall. I thought reddit app was bad but this sets a new bar for mediocrity. Still is very unstable. They disabled chatting on the mobile site version to coerce you into the app. The twitch app is so bad they had to remove features from the website to force you to use this festering experiment. Still relevant. They made it worse again...more ads on the follow page it hides the followed creators. I hate the app.
ads are insane
I like watching streams, but there are too many ads!
trash app. slow loading times chat messed up all the time. just garbage
No sounds with streaming!!!
im locked out of my 2 year account
ads holy
not one notification
It is so hard just to sign in Spend at least 30 minutes Push trying to sign up it is so annoying
another fresh update and no fixes has been found. Fix the Hide Notch thing. Please devs, read the reviews! A greyish bar appears when watching in full screen(dark mode). you have to HIDE THE NOTCH with FULL BLACK!
WARNING: this app and other users can indefinitely suspend your account with NO and for not even breaking any rules! And it NEVER sent a verification email to verify my account!
had problems the entire time I use this the screen would blackout all the time so you wasn't 100% sure you was actually live streaming I use this app mainly for an open-world game and there's a lot of people that play music in the open world that I can't control him because that the app won't save the video and even when there isn't that it still doesn't save the video all the time and it crashes on me all the time so this stuff was useless and it's not that I have underpowered phone
This app went from one of my favorites to one of the worst apps ever. I was shadow banned for no reason and still haven't been able to chat for days. No notice, nothing in appeals. I was testing to find out what happened and then support reached out saying I was automatically flagged by the system to protect abusive when I have been nothing but supportive. So, I am sitting here and being targeted for no reason whatsoever and unable to even chat with only reprimandation from support.
my son came crying bec people bully him and twitch banned him for no reason
It's CONSTANTLY laggy, and randomly decides to restart the stream your watching from all the way to the beginning. Also, they don't treat their TOS equally, it's a 13+ rated show but you have individuals like Denims showing their asses and vaginas on stream even to the point of doing BDSM meanwhile VTubers get unfairly treated for the most normal of outfits and are not allowed to talk about serious topics on stream otherwise they get banned for a week or a month it's pathetic...
I turned off autoplay and it worked for just one day but now it constantly autoplays despite in the settings it's set to "never".
I give this app 2 stars because for some reason I'm not getting any of my twitch notifications whenever my favorite streamer goes live. I tryed resteting my phone to see if it helps but it did not. Please fix this
Sentiment summary
74%
Positive (4-5★)
3%
Neutral (3★)
23%
Negative (1-2★)