Review Insights · Google Play
UCPlaces | Guided Audio Tours
UCPlaces LLC · 493 ratings · ★ 3.6
3.6
★★★★★
493 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"tour"
4 negative reviews mention this · 44% of all complaints
★★★★★ "They start talking about the site after you pass it. The directions get out of sync with the narrator and the only way to correct is to get out of it and then resume the tour. This is a pain when you're driving on busy city streets!! I almo…" - Kelly McCall
2
"phone"
3 negative reviews mention this · 33% of all complaints
★★★★★ "They start talking about the site after you pass it. The directions get out of sync with the narrator and the only way to correct is to get out of it and then resume the tour. This is a pain when you're driving on busy city streets!! I almo…" - Kelly McCall
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
From Bad to worse. There is a definite reason its a 3 star app. First I paid via PayPal and it never showed the app. then paid credit card it worked. Interface is unuable by driver. Navigation was circles and missed POI until we gave up. getting a refund even though I have sent them the transaction ID they cant fathom I paid twice and falsely claim in their response they refunded. I send screenshot to prove no they didnt. I tried being nice and patient but they keep lying. Write me for detail
They start talking about the site after you pass it. The directions get out of sync with the narrator and the only way to correct is to get out of it and then resume the tour. This is a pain when you're driving on busy city streets!! I almost ran over a cyclist!! I could only get it to display on phone, not car display screen.
The GPS in this app turn this down at one way street and we almost got in an accident. overall we found it a difficult app to use. we had a brand new car and a brand new phone and it's still a challenge giving good directions.
I ordered tge walk tour in Larnaca. It was terrible, no explanation about each point, no guide tour
verry bad
Definitely a rip off to real estate agents. $10k a year for something that can be done for free with YouTube and/or Google Earth
I downloaded the app and opened the free part of a paid tour without problem. Decided to purchase the tour, but the app wouldn't give me access to the full tour. Granted full permission, uninstalled and reinstalled. Tried my wife's phone - all to no avail. Quite frustrating when we had limited time available.
Ucplales dos,nt work the tour
Avdh
Sentiment summary
61%
Positive (4-5★)
8%
Neutral (3★)
30%
Negative (1-2★)