Review Insights · Google Play
UgPhone - Android Cloud Phone
OgCloud · 26,682 ratings · ★ 3.5
3.5
★★★★★
26,682 ratings
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Top complaints - extracted from 32 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
7 negative reviews mention this · 22% of all complaints
★★★★★ "it would not work and I could not use the free package" - Tarryn Nastasha Manilall
2
"trial"
4 negative reviews mention this · 13% of all complaints
★★★★★ "The phone that was given for the 250 diamond trial can't even run genshin at 10 fps in the lowest settings, trash lmao. I can't believe I spent 3 hours waiting for a performance worse than my phone's." - Piawan, Cristan Iñigo, G.
3
"better"
4 negative reviews mention this · 13% of all complaints
★★★★★ "could be more better if this app keep the diamond payment for the android and add daily diamond" - Khalid Rayyan Rahman
📋 All 32 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The phone that was given for the 250 diamond trial can't even run genshin at 10 fps in the lowest settings, trash lmao. I can't believe I spent 3 hours waiting for a performance worse than my phone's.
useless scam..after i subscribe in the 1st 4days smooth in mir4 then next game i open my game is cannot run anymore, I SUBSCRIBE 1 MONTH BUT 4 DAYS AFTER CANNOT RUN MY GAME IT'S SAYS ERROR...its's scam SCAMMER SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
walang kwenta.. sayang pera mo dito.. panay exit ng apps... halos di mapakinabangan ang afk.. NOT RECOMMENDED!!!
could be more better if this app keep the diamond payment for the android and add daily diamond
when i open Google on it. it will give me pop-up ads i can't click away don't use this it's a scam
another negative review, this always gets downgrade, i suggest redfinger much better than this.
worst experience using cloud phones
always slow, lag, keep close down app when near expired, stupid apps
bad and laggy
don't even work 😒
redfinger support is better
the support so slow
na ddc di maka farm ng maayus, tangina sobrang late ng response
Can't claim the free trial diamonds. Big L
I Can't Rent To Your Cloud I Running On Event To Mir4 Then Now it's Over I Not Get The E. Dragon Artifact Selection Box. I Need One Day Only Because My Phone is infinix And it Easy to Heat And Fast Draining Battery When I Play Mir4.. And Next Day I Don't Know if I Continue To Mir4 Because So Many Better than.
I Can't Rent To Your Cloud
the app is broken, can't sign in only log in
fake guys no free trial need to purchase worst app ever
can't get the free gems, it always says "missing parameter"
I can't even claim the free gift, it won't let me
my network is okay, but network error? how come?
BROOO its stuck in phone initalising
I cannot use it ( missing parameters) :<
fake
i cant afk properly, also i cant play roblox on landscape you cant event rotate the screen this is very big issue because its hard to setup my afk spot and everytime i check for a few hours i the game keeps crashing and its so annoying to set it up again. also its a false advartisement that " YOU CAN AFK 24/7 STRAIGHT" NAHHH YOU DONT BECAUSE THE ROBLOX KEEPS CRASHING AND ITS STUCK ON PORTRAIT MODE!!!!! DONT SPEND MONEY ON THIS ITS NOT WORTHIT
laggy
cant even use this 0/10
it's so hard to log in on roblox, it's always "something went wrong". it took almost 30minutes before i can log in
I hate this app super lagggy
it would not work and I could not use the free package
horrible app when I try to claim the free 4 hours trail it doesn't give me the gems and keeps saying "missing parameters"
I used this app before and paid a 7-day subs and I only used it to afk in roblox and it works fine BUT now I tried a free trial to see if its still good to pay for the paid one and the problem was I can't log in my roblox acc even tho the pass and user is correct, This app is good but I hope that it can be fixed
Sentiment summary
61%
Positive (4-5★)
4%
Neutral (3★)
35%
Negative (1-2★)