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유니클로 UNIQLO - 쇼핑
UNIQLO CO., LTD. · 45,079 ratings · ★ 4.4
4.4
★★★★★
45,079 ratings
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Top complaints - extracted from 47 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"slow"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Too slow" - DAVID LEE
📋 All 47 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
While completing payment I decided to go back and add something to the cart and everything in my cart was erased. Then, after completing payment and I've received notification from the bank, Uniqlo says payment has not been received and I must pay (again!) within 30 minutes. What are you doing!? Super annoying and frustrating
atrocious app, pretty annoying to navigate through, in physical shops being hard to navigate lead to higher sales but on the app/web its the fkn opposite u retards, if possible dont interact with this dogshit app besides coupon claiming
정말 느려짐....
영어 옵션이 없어서 사용하기에 너무 불편해요. app 사용하지 말고 매장에 방문한다 ㅋㅋ
In app, products are not seen when the category is chosen.
whoever designed the app... i mean... cmon dude
It doesn't work on frieHD
Low quality app. No connection with physical stores. Return/exchange options very limited and not clear. Only 7 days to return and exchange in store or receive any help from store. Will not use again nor shop at Uniqlo. Say goodbye to 12 years of my business.
Too slow
Too slow
Sucks
The worst app yet. Cheaply made like their clothes. If you like your phone DON'T DOWNLOAD. Shop somewhere else and don't waste your money. Wish they had a minus star rating!!!!!!!!!!
일본이라 이제 쓰지도 않겠지만 실제로 사용했던 때도 앱 자체도 쓰레기, 애초에 유니클로 사이트 자체가 쓰레기...
Horrible!
Get out
Terrible
Unfriendly UX to users. Don;t know where to find clothes. They don't know that UX is.
광고 사과해라
What did you made? It's just a trash.
Hate their style
expensive, terrible looks, Japanese
Horrible. I cant choose a language. I sign up on the app, but cant use everything until I do something in the web as well. Then, when I try to do this something on the app, I get an error message that I can get past, because reasons. What is even the point?
piss off japs
Very bad and frustrating app. slow and freezes so much. it needs to be fixed
돈벌어서 어디다 씁니까 도대체, 느리고 느리고 느리고 제품 스크롤조차 내릴수 없고 scan de chance는 뜨지도 않고, 없는것보다 못한앱이네요
downloaded for a coupon, and it is the worst clothing app I've used-- ui/ux, load times, categories... i dont understand how such a successful clothing company can have such a terrible app. will uninstall now T_T
buggy slow and overall a terrible user experience
UX 기획자 및 개발자 각성하세요. 너무 불편하고 너무 느리네요. 이걸 어떻게 서비스하십니까?
slow. uncomfortable. it makes me so mad.
제품 사진을 볼수가없네요 로딩이 너무 후져서
Total s h I t
진짜 제발 앱 업데이트좀하세요. 진짜 스트레스
쇼핑몰 앱이 너무 느리고 사진조차 보기힘들다. 구매하려면 정말 인내심이 필요한 앱.
답답해서 쇼핑 못하것다
SO INCREDIBLY SLOW. It's as if they don't want our money. Honestly, worst
clothing store app I've ever used.
clothing store app I've ever used.
앱이 너무 비효율적입니다. 아이템 목록이 뜨는 데 한참이 걸리고 결국 몇 항목은 아예 뜨지도 않습니다. 개선해주세요. App is so
ineffective. The list takes sooo much time to load the items. And
eventually, some items don't even load at all.
ineffective. The list takes sooo much time to load the items. And
eventually, some items don't even load at all.
Scan change 메뉴를 클릭해서 들어가면 아무것도 안나타나고... 앱에 웹뷰 컴포넌트만 가득하고 너무 정신없다는 느낌을 받았네요..
Amazingly useless.
자세히 보려고 이미지 누르면 다 에러떠요ㅠ 삭제합니다...
진짜 앱을 못만들어도.. 이정도면...
앱상에서는 아무것도 할수가 없음
Every klick on any button guides you out of the App, means everything in the site, so what is the benifit of the App ?!!!!!
어플이 열리기만하고 해당 프로모션, 제품, 등 클릭하면 에러 페이지로 넘어가는데 휴.. 인내의 한계
너무 느리고 불편해요. 왜 개선이 안되는지 모르겠네요.
Crashes as soon as I try to open it.
When I serch many, the current page just stops often.
Very slow and doesn't open some pictures 😖😖
Sentiment summary
85%
Positive (4-5★)
8%
Neutral (3★)
8%
Negative (1-2★)