Review Insights · Google Play
UnitedMasters: Release Music
UnitedMasters · 17,014 ratings · ★ 4.5
4.5
★★★★★
17,014 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"music"
8 negative reviews mention this · 24% of all complaints
★★★★★ "subscribe but can't upload music Keep telling me to get in touch when I do I get nil replies" - Maggie
2
"upload"
5 negative reviews mention this · 15% of all complaints
★★★★★ "subscribe but can't upload music Keep telling me to get in touch when I do I get nil replies" - Maggie
3
"release"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Very poor service here subscription complete but not get service unlock features DEBUT + 19$ still 4 day's before now there showing you are member but can't use release any music and track my track analysis my song also not put on streaming…" - Ramjit singh Lodhi
4
"united"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Very poor service here subscription complete but not get service unlock features DEBUT + 19$ still 4 day's before now there showing you are member but can't use release any music and track my track analysis my song also not put on streaming…" - Ramjit singh Lodhi
5
"paid"
5 negative reviews mention this · 15% of all complaints
★★★★★ "locking people in to a paid subscription that subscribes to platforms that steals money from artists? I'll pass...." - Olando McCall
6
"song"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Very poor service here subscription complete but not get service unlock features DEBUT + 19$ still 4 day's before now there showing you are member but can't use release any music and track my track analysis my song also not put on streaming…" - Ramjit singh Lodhi
7
"phone"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Scammed me, does not want to let me log in, and tried to take over my phone" - Duyhan Dang
8
"masters"
4 negative reviews mention this · 12% of all complaints
★★★★★ "After 4 rigorous Years as a United Masters artist. Your platform is a scam and feel so stupid for paying $60. for 5 years straight. dollars. I'm haven't received any of my royalty's for any streams while your platform is stealing millions o…" - lester Ayensu-Coker
9
"united masters"
4 negative reviews mention this · 12% of all complaints
★★★★★ "After 4 rigorous Years as a United Masters artist. Your platform is a scam and feel so stupid for paying $60. for 5 years straight. dollars. I'm haven't received any of my royalty's for any streams while your platform is stealing millions o…" - lester Ayensu-Coker
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
subscribe but can't upload music Keep telling me to get in touch when I do I get nil replies
This app has very very bad tentacle difficulties let alone every time when I try to sign in or make a new account or whatsoever it won't let me get into the account for some reason and It keep locking me out of the account
I can't login to my account
Very poor service here subscription complete but not get service unlock features DEBUT + 19$ still 4 day's before now there showing you are member but can't use release any music and track my track analysis my song also not put on streaming platform like as a froud I'm so 😩 to connect there team not responding satisfaction answers very poor service I can't use in future United Master Music Distribution.. tell you all artist don't use it froud
Scammed me, does not want to let me log in, and tried to take over my phone
the most worst useless shi to use🤦♂️ 0 stars
this app keeps logging me out when I try to get my tax return. you Kan take my money but there's always issues giving it out.
MFA authentication process is not functional. It can't even recognize the same password used for the app. Very frustrating and impossible to add phone number.
my experience is that I had wasted my time downloading this app just to see that I wasn't able to use app due to that you got to pay to use it.! Why cant they just make free music apps for people who are trying to start and make music!?,.. Making music is like a hobby to some people but when there's apps like this one that you got to pay to use ,its lame. music apps should be free I think because not everyone gets cards or ect not that we should have to pay to use a music making app.it nonsense
I was pressing buttons on my app that wouldn't work. so I moved to my laptop. now I'm stuck at submit. because the submit button doesn't work. all my songs are flagged even though I have rights to them. frustrating. I'm outta here bye
The worst distribution service around no one should have to pay to put out art.
united masters looks for any reason to take down your songs and push back release dates go to distro kid this app is a waste of time
don't use this bs use distrokid united masters will push back your drops for a letter being cut off a album cover then will make you wait another week to drop your project it take to long to drop all together this might be the worst app for disrubution ever
can't log in on android. Just keeps cycling the login screen.
locking people in to a paid subscription that subscribes to platforms that steals money from artists? I'll pass....
been waiting but fm right
kind of sucks I haven't seen any action on it at all.. plus I paid to post as often as I wanted and it played me
doesn't even publish your music. just says pending
they offer two packages one for 60 one for 20...if u chose the one for 20 and release a song and it goes through the editing process and if there is something wrong they throw our your original release date and force u to now push back your project. They try to gult rape u price wise by offering the 60 package while going through the relaae process again. So instead of not allowing u to go further with the project until u fix the issue they allow u to go through it all. Con artist .
used to be great but since removing the feature where you can upload music for free on all platforms plus on top removing already uploaded music seems like a massive mistake on United Masters side and shouldn't of been done. so gonna either go to another place or fully independent.
UnitedMasters unfortunately has fallen to greed and has forgotten that it's because they offered to release albums on all music platforms for free is why they are where they are today. Over the years it slowly took certain features away from its users locking them behind a paywall. What was once they're marketing brand to offer distribution for free is no longer available essentially going against what they stood for. Thus taking advantage of talented artists just like the rest of the industry.
Very stupid App why my upload is always pending
i had a membership of debut+ bit it didn't act like i did, which seems like a breach of contract/agreement. i paid 20 for the membership, even after i hit cancel i still have membership til nov 12, so why am i restricted/limited with such membership "benefits". you have 24 hours to fix or I'm reporting and will at least look into a suit not just to wear, but to file for given reason in feedback (3rd line after 1st coma. of course i can't upload proof. what a surprise i can't use my screenshot.
cant drop no more their claiming I have artifical streams bro wdf is that like I paid to have my music on platform and I want to drop music 😤 df
doesn't want to sign me up
i love to release my song through this palt from
Bad app, I can only import one song then I have to pay for the rest, I don't like the fact you have to pay for everything on the app, I would give this zero stars but I can't.
The Android app is terrible! While the online version works seamlessly, the phone app, specifically for Android, is atrocious
add multiple artists under one plan option.
After 4 rigorous Years as a United Masters artist. Your platform is a scam and feel so stupid for paying $60. for 5 years straight. dollars. I'm haven't received any of my royalty's for any streams while your platform is stealing millions of dollars from all of your clients. im sick of all you. its time to renew and im not going to allow you to leave my money on the table without a fight.
this message from December got my business phone hacked. i had to purchase a new phone
Good app
This app is not Good,when my Device stopped working I was logged in,Then I got a new Device and the app won't let me login on the app, everything I paid for just lost,the website has to many complications to upload a cover art and to reupload music.that is Bad for business
wish they hadn't taken my album off Spotify. even Spotify confirmed it was the distributor that took it off. I've tried contacting them twice and nothing. it's still on everything else except Spotify. nothing else of mine has been taken off. please fix this.
Sentiment summary
87%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)