Review Insights · Google Play
Uno
Standard Economics · 32,712 ratings · ★ 4.6
4.6
★★★★★
32,712 ratings
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Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"service"
4 negative reviews mention this · 11% of all complaints
★★★★★ "poor customer service" - Norman Jhoe Mendigorin
2
"friends"
4 negative reviews mention this · 11% of all complaints
★★★★★ "can't use the app without inviting 3 friends who have to sign up before I'm able to move to the next step" - Juls Munoz
3
"account"
4 negative reviews mention this · 11% of all complaints
★★★★★ "why it says we can't open your account at this time? , when I verified my details with my IDs? this is my first time using this app, and I don't have exsisting account? please help me to resolve this" - Jhomar Nuestro
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
poor customer service
I rate it as a 1 because even if its a correct number it always said failed to send code
scam. need invite before you can sign up
support takes more than 48 hours but still no resolution. I can't add money and withdraw. It's always showing you can withdraw or add money after 24 hours but after 24 hours it's still the same. Very inconvenient and a waste of time app!
good
when i openned the app it says i need to setup security pin but when i entered my dersired pin it says my pin is incorrect but why i didnt set up anything
i installed uno but the app does not show on my phone i installed this uno but not show the app on my phone
don't download ..it's useless
can't use the app without inviting 3 friends who have to sign up before I'm able to move to the next step
hi i don't know how to use this I tried using it in shopee and lazada app for Online shopping but it said card cannot be processed/ declined/ card number is incorrect. i already deposited 155 too, for what? tell me exactly how to use this!
di ko gets tong app na to
its been 3 weeks still verifying.so disappointing no customer service solve my problem
my referal not earnings
it take so long to verify, waste of time
very slow costumer service. also you cannot transfer Orel use your own money.
good
I cant open the App its says " We can't open your account at this time" its over a week noe, even the costumer support i cant use. When i open it i cant verify my account every time I submit my documents it will go back from the start!!! I have invited so many friends of mine i cant even use it. What a big trash
I don't like new update 😔 old update is very best 😔😔😔
I already invited 4 friends but I still dont have any credits showing on my home only the cash balance
don't use this app after reviewing your failed verification they will lock your account you will not able to access your account not to reverify your account again this application was trash and you need 5 referral to reverify again? what a robbery this application total corrupt
how do you expect to take a clear picture of your id when the app uses the ULTRA WIDE camera instead of the MAIN camera?
SCAM APPLICATION WITH YOU DEPOSIT YOU WITHDRAW LESS HIDEN FEES FROM CASH IN TO CASH OUT BE CAREFUL
my husband account didn't open
He invitado un montón y no cuenta ninguno, pura estafa
you need to invite 2 friends to unlock uno...hahahaha if not you cant used the app...
THE CUSTOMER SERVICE DIDN'T RESOLVE MY ISSUE SINCE JUNE 10, AND THEY ONLY RESPONDED TO ME TODAY JUST TO TELL ME THEY ARE GONNA CLOSE THE TICKET OF MY CONCERN. HELLA SOLID SERVICE
cant withdraw/transfer the money. do not trust the app
Can't verified. I sent to many of my ephilID but it's always stating Wrong documents.
to use the app normally you're forcefully need to invite 2 people and use your referral
The app now need a passcode but its only looping.
how, to be granted with a credit limit ?
nwala ung balance ko na 500 d ko pa nman nagagamit
why it says we can't open your account at this time? , when I verified my details with my IDs? this is my first time using this app, and I don't have exsisting account? please help me to resolve this
i am just a star using the app
I don't understand as to how I can use the credit balance. It's not accepting in Lazada and FoodPanda. It's so frustrating.
plss get 100 per register
Sentiment summary
90%
Positive (4-5★)
1%
Neutral (3★)
9%
Negative (1-2★)