Review Insights · Google Play
UpNote - notes, diary, journal
UpNote Pte. Ltd. · 18,260 ratings · ★ 4.8
4.8
★★★★★
18,260 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"other"
4 negative reviews mention this · 29% of all complaints
★★★★★ "just a small problem that if i change device or login another device the settings gets reset and doesn't sync to other devices,, I'll give this 5 ⭐ it's the perfect note taking app anyone can shift on it without thinking ❤️" - Umar Shani
2
"notes"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Cannot Export Database, (individual page vise export is not practical & also broken), No Option for Local Data Backup & Restore, Cannot import data from other similar apps, 50 notes can be taken in the free app. App is very fast & supports …" - ಹರಿ ಓಂ
3
"phone"
3 negative reviews mention this · 21% of all complaints
★★★★★ "I'm using a Rog phone 9 pro. The app won't even load. I open it and it's stuck on the U icon symbol and won't even open. I unfortunately can't give any more stars than 1." - Nate A
4
"stuck"
3 negative reviews mention this · 21% of all complaints
★★★★★ "I'm using a Rog phone 9 pro. The app won't even load. I open it and it's stuck on the U icon symbol and won't even open. I unfortunately can't give any more stars than 1." - Nate A
5
"move"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Cant even move an image after inserting it. Long press fails." - Geoff Phillips
6
"screen"
3 negative reviews mention this · 21% of all complaints
★★★★★ "it didn't even work. it went to an opening screen and just stayed there and wouldn't do anything. I tried 4 times." - Becky
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I'm using a Rog phone 9 pro. The app won't even load. I open it and it's stuck on the U icon symbol and won't even open. I unfortunately can't give any more stars than 1.
horizontal folder , one word big , login backup , no ad
Cant even move an image after inserting it. Long press fails.
just a small problem that if i change device or login another device the settings gets reset and doesn't sync to other devices,, I'll give this 5 ⭐ it's the perfect note taking app anyone can shift on it without thinking ❤️
it didn't even work. it went to an opening screen and just stayed there and wouldn't do anything. I tried 4 times.
Cannot Export Database, (individual page vise export is not practical & also broken), No Option for Local Data Backup & Restore, Cannot import data from other similar apps, 50 notes can be taken in the free app. App is very fast & supports multiple note books, but no option to Share/collaborate the notebook. Unable to export our Notebooks/Data/Database & Import data/database from our previous apps is making this as a closed system, which is the biggest Red Flag in using this app.
installed on my Galaxy S25+, it doesn't even open, stuck on a blue paper fold like logo. Uninstalled.
I would love to be able to actually use this app but I have downloaded it twice and it still won't move beyond the logo screen. It just sits there. I've reset my phone (Samsung S24 Ultra) and nothing. If you are able to help me I'll change my rating.
It gets stuck on the loading screen even after uninstalling and re-installing. I liked this app, but now I'm just frustrated by the lack of fixing.
After logging on from a new device and taking notes all day, none of them saved. I've ditched other apps for less. The new policy of discontinuing support for rooted devices is also trash. Poindexters should be seen and not heard.
Very disappointed after thinking to move from Evernote. No email feature, which is where a lot of my notes come from so totally pointless App for me unfortunately. Wanted to love it but sadly flawed.
아니 기기인증해야 볼수 있는 이유가 무엇인지
I was genuinely excited and started moving my important notes here, only to be slapped with a 'limit reached' message at just 50 notes. Why the lack of transparency? It's incredibly frustrating to let a user get into their flow and then hold their work hostage for a subscription. 50 notes is a joke. Could you just let the notes writing be free and charge for other features?
search results on a phone are impossible as they just appear in random order it seems, but they should sort by 'last updated first' down to oldest. Very frustrating, and I said this on Reddit, but I don't think the developers read or answer.
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)