Review Insights · Google Play
USCCA Concealed Carry App
The USCCA · 1,656 ratings · ★ 3.9
3.9
★★★★★
1,656 ratings
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Top complaints - extracted from 46 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Can't enter the expiration date for my LTC. App calendar doesn't work on Samsung S25" - MV_Sailor
2
"account"
7 negative reviews mention this · 15% of all complaints
★★★★★ "app crashed every time I try to look at my account" - A C
3
"keeps"
6 negative reviews mention this · 13% of all complaints
★★★★★ "What is wrong with your app? I just downloaded it and it won't connect! Keeps saying it has stopped! Just tried it again and the same thing! I'm installing it!" - Maxie Cox
4
"reciprocity"
5 negative reviews mention this · 11% of all complaints
★★★★★ "------05/06/26 Haven't been able to afford membership since husband died, but really used the reciprocity app for immediate laws. Don't take it away! ------01/24/21 App has not been updated to fix menu issues created by Oct '20 update. All …" - Kathy A Mann
5
"trying"
5 negative reviews mention this · 11% of all complaints
★★★★★ "app used to be great. keeps crashing when trying to log in or view account details." - Trent Beck
6
"uscca"
5 negative reviews mention this · 11% of all complaints
★★★★★ "I became a USCCA member this year. I downloaded the app, but everything i try to sign i. the app closes. I've un-installed and re-installed. I'm able to log in via the web, but not on the app." - Susan Padilla
📋 All 46 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
------05/06/26 Haven't been able to afford membership since husband died, but really used the reciprocity app for immediate laws. Don't take it away! ------01/24/21 App has not been updated to fix menu issues created by Oct '20 update. All details already provided via email. Just came by to check, uninstalled in November.
this site will not let me log in with my email or password..this site sucks
this app constantly malfunctions,freezes and is unreliable. this is an on going issue
What is wrong with your app? I just downloaded it and it won't connect! Keeps saying it has stopped! Just tried it again and the same thing! I'm installing it!
the app won't work
Hate the redesign. I just want to be able to see a map of the US and click on a state to see reciprocity.
page is not working Google accept my information but it won't login
keeps closing
app used to be great. keeps crashing when trying to log in or view account details.
I hope the people who answer the 800 number are more responsive than this app when I actually need legal services...Google Pixel cannot access the pancake icon. Please help.
Every time I try to log into the app , it just crashes
It’s not working. In the Android version, the three-line menu doesn’t let me do anything at all. I can’t verify my account either.
I'm unable to navigate anything in the app because the pancake button is up unclickable on my Pixel 10 Pro. Seems this app wasn't rewritten to work properly with Android 16 gui scaling.
does not work
I became a USCCA member this year. I downloaded the app, but everything i try to sign i. the app closes. I've un-installed and re-installed. I'm able to log in via the web, but not on the app.
Good luck canceling. They try and give you the work around when trying to get a hold of customer service. Then they leave you on hold for an hour to see if you'll cut your losses and hang up.
Very disappointed.
App won't show up in Google play store on my wife's phone. My wife and I both have the same phone (Samsung Galaxy S25 Ultra) with the most recent version of android. App installed and works perfectly on my phone but won't show up on the Google play store on my wife's phone. So my wife cannot install the app on her phone. Any help will greatly appreciated. One star because my wife cannot install app on her phone.
The truth is catching up with USCCA quickly, and now they are trying to crush the wistleblowers.
An app that just opens websites in my phones browser? Absolutely no reason to have the app then.
App does NOT include reciprocity app, separate download. This app has very little in it. Not worth the data and space.
Everytime I open the app it shows me as member. Then it just keeps telling me to download the app. Why, I'm already signed into the app very irritating. Just stopped trying to use it anymore.
Beware It's just a money-making venture. Poor billing practices!!!!
This app really sucks, can't see my account balance or anything pertaining to making payments. I don't recommend it at all.
Cannot open any of the articles. Total waste of space on my phone
All the articles in the news feed aren't loading. Or it'll ask you to read about a story, and when you click on it it's just the thumbnail
Update your map with new gun laws Florida is still red then explain why Florida is still under the not permitted category on my app? Not a good answer uscca
Can't create a profile
Terrible app. Not user friendly. Nothing works.
Does not launch. I get "hourglass" when attempting to load, gets stuck.
I'm trying to find gun rules for the state of mo.
99% of the time the APP will not work or connect with USCCA. If a new App exists... please let us "MEMBERS" know about it! PLEASE! As of this date (02-05-23) I am seriously considering CANCELLING MY MEMBERSHIP! So far... all I've got from my membership is a very expensive (overpriced + "Add" heavy) magazine!
Can't enter the expiration date for my LTC. App calendar doesn't work on Samsung S25
app crashed every time I try to look at my account
I have this on both a phone and a tablet. The app does not work on either one. it crashes when you try to go to your account and is buggy in other areas. not a very good app.
This seems to be a very good organization and I do have a membership with them, but I have had so many troubles with this app. When I touch to open the app, I get the bright yellow screen but then the screen freezes and I have to uninstall and then reinstall the app. After I have reinstalled the app if I want to look at my account and I press on the tab for my account the entire app closes. I wish this app was not so frustrating to use. I have contacted their IT for help, but nothing yet.
keeps crashing when I try to access "my account" or send feedback
App, only opens 45% of the time. I try to open the app, be all yellow just stays yellow. I can close out come back samething. What is up with the app?
This is good 10
I came for the reciprocity map, but USCCA decided this app was too good to have all the resources in one place. Uninstalled.
Reinstalled yet again. Hopefully, it stays working this time.
Just installed the app and updated it and I still cannot use the app. It says it's on version 1.6.7, but nothing comes up but the logo.
Won't load
Now you have to download another app for the reciprocity map
App will not load anymore just keeps spinning in a circle
What's the point of this app if it just takes you to their webpage to perform most functions?
Sentiment summary
70%
Positive (4-5★)
5%
Neutral (3★)
25%
Negative (1-2★)