Review Insights · Google Play
USPS MOBILE®
United States Postal Service® · 71,246 ratings · ★ 4.7
4.7
★★★★★
71,246 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"useless"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Useless" - - “Kong King” -
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
won't let me cancel hold mail request
Worst service in the world
Is this even an app??!! Opens in the default browser. And payment doesn't work in any browser I have tried to use.
Useless
Sad.
app is useless. it's easier to sign in online
Does not work. I have put in my use name and pass word correctly. Please advise asap.
3 times I have downloaded this piece of junk, under different user names, and it still does not recognize ANY of my user names. Totally worthless if you can't use it.
garbage, 0 stars, utterly useless
Constantly having to sign in. What's the point of using the app if I keep having to sign in for each task I want it to do. Huge water of my time.
it's okay, bitbthe newest version require the use of 2 step authentication, which often takes me several tries to get the code in time to enter it. hate hate hate that kind of over protection on this kind of app.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)