Review Insights · Google Play
UTS
Centre for Railway Information Systems · 1,521,866 ratings · ★ 4.4
4.4
★★★★★
1,521,866 ratings
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Top complaints - extracted from 54 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"ticket"
6 negative reviews mention this · 11% of all complaints
★★★★★ "With the Rail One app, you can't book a ticket if you are too close to the station; the booking only works when you are at a considerable distance away. Suppose we have been traveling for 15-18 hours on a Superfast Express, and we need to c…" - Sarwar Alam
📋 All 54 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Very bad service
bad experience
bahut kharab h
जब ये app काम नही कर रहा है तो प्ले स्टोर पर क्यूँ डाल दिया है
not working
worst ticket booking app ever
sabse bekar app it is not working properly, so , remove it every from site
no work for booking platform and tikets time west
it is redirecting to railway one then also it's qr code is on railway tickets
usless
GENERAL PASSENGER TRAIN BAHUT DELAY KARTI HE TICKET RATE BADHAO BUT TIME SE LOCATION ME PAHUCHA DIYA KARIYE
Remove this app
good
as like all govt services server issues 😮💨
waste
worst experience..... worst app ever
yah pahle achcha tha abhi aajkal kuchh problem a rahi hai ismein yah bhi Kisi aur Ko bulata Hai
very bad experience, i don't know why they need location, it will not allow u to book tickets even if you are standing outside the station. it made me walk 200m and then showed " too many attempts try again later " . waste of time rather it's better to book tickets by waiting in the long queue.
well initiated, but now shifted to other app.
Very worst app registration to UPSC se bhi tuff h or complicated app kardiya or railone download karne ka option aata rehta h uska registration crack karna to aur hi bahut jyada tuff h....
useless apps, to get a ticket, literally follow stupid rules. make things easy that why AI take your jobs in future, cause you are useless
worst
Has been discontinued
Can't book tickets from this app due to location accuracy issue everytime!
scam
not good
very poor
trains are always late worst service
Lul 👎
maha ghatiya app. 56 baar login aur otp enter karne ke baad bhi ticket book nhi kar sakte
bkl , mkc , chodugnd app & its railway. huge problem in booking tickets & trains are too slow than a tortoise 🐢.
This app now permanently disabled now RAIL ONE app live.
faltu
Bahut achcha app hai
Dear Developers, Please remove this application from play store if it is not able to do anything when we download this app for any service it is showing please download railOne application than why should we don't this application only for getting an acknowledgement to download and use another application.
यह ऐप गलत है इसे डिलीट करो जल्दी से जल्दी
login page problem
west of time
don't download waste
This app is no longer functional from 01 03.2026. It has transitioned to RAilOne app. Don't download waste of data and time. This app needs to be removed from play store!!
app नही चलता
आ*चीगां* या uts अँपच्या,कधीच वेळेत तिकीट निघत नाहीभेंचो,पेपरलेसटिकिट कधीच निघत नाही,पेपरतिकीट काढलं तर प्रिंट काढायला गां*फाटेस्तोवर धावपळ करावी लागते, प्रिंटसाठी atmमशीन पण नसतात,असले तरी चालू नसतात,मी आज दादर-वाणगाव तिकीट काढलं,आ*झ*डे वेस्टर्न आणि सेंट्रल मध्ये जातीभेद करतात,वेस्टर्नच तिकीट 12नं.प्लॅटफॉर्मवर प्रिंट नाही करता येत,अरे भो*डीच्या 3नं.वर फास्ट ट्रेन पकडायची असेल तर आधी एक नंबर वर उतरून तिकीट प्रिंट करायचं आणि नंतर परत तंगड्या तोडत ब्रिजचढायचं मगuts appकाय शाट्टेउपटायला ठेवलंय😡🤬
this app is permanently closed
worst
Third Class Application hai
railone worst service
Worst app.Wasting time.Takes a long time to book a ticket.
bad
With the Rail One app, you can't book a ticket if you are too close to the station; the booking only works when you are at a considerable distance away. Suppose we have been traveling for 15-18 hours on a Superfast Express, and we need to catch a local train from the very station where our current train stops-are we supposed to leave the station premises just to book the local ticket? Since the app doesn't allow booking the local ticket while inside the station, there ought
railone app is not opening my device pl upthis app in play store app
+ 4 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)