Review Insights · Google Play
V380 Pro
Guangzhou Hongshi information Technology Co., Ltd · 262,305 ratings · ★ 4.0
4.0
★★★★★
262,305 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
4 negative reviews mention this · 13% of all complaints
★★★★★ "The latest update is terrible. It prompts for a device login which does not exist. I even deleted the device and reinstalled it. It worked good for a day but now the device login is back. Please roll back the change or update without the de…" - Larry Bell
2
"terrible"
3 negative reviews mention this · 10% of all complaints
★★★★★ "The latest update is terrible. It prompts for a device login which does not exist. I even deleted the device and reinstalled it. It worked good for a day but now the device login is back. Please roll back the change or update without the de…" - Larry Bell
3
"camera"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I hate the ads. this is the only ip camera app that have ads." - KYLON MEDIA TV
4
"working"
3 negative reviews mention this · 10% of all complaints
★★★★★ "terrible. this is a scam app. suddenly my cloud subscription is not working. there is no information to seek support but a gmail account. when I contacted them, they asked for my password!!" - vision planner
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
buggy, can't get past the ads upon opening the app
the app won't work, don't buy any brands related to this app
The latest update is terrible. It prompts for a device login which does not exist. I even deleted the device and reinstalled it. It worked good for a day but now the device login is back. Please roll back the change or update without the device login.
I hate the ads. this is the only ip camera app that have ads.
terrible. this is a scam app. suddenly my cloud subscription is not working. there is no information to seek support but a gmail account. when I contacted them, they asked for my password!!
after new update it's lagging tooooo much
not working
very slow service
byk iklannya bhabi !
useless... too much advertisment even in urgency. After buying this cam, we are just watching advertisement. we made a mistake by selecting this cam and company! It seems that I have paid (purchased) this camera to watch/see your advertisement only ... very sad.
too slow apps
It doesn’t Record on Micro SD Card anymore!
whenever I open this app late login taking much time
app not working correctly, all connection and wifi is ok but sometimes camara not connecting or showing blank screen
Paid experience is a joke. OK free app.
meh, cant even archive/playback, china made sht
Having a hardtime about the username and password it requires to view it. What the heck? I already enter the log in name and password upon opening the app, yet there's another username and password inside. Unfortunately, there's an error for viewing it. The update is so terrible!!!
App full of Security Issues and Advertisements! Don't get me wrong I don't mind if you have ads but they are too much on this app. Also I would like to specify that the app won't work if you haven't given all permissions which is alarming. It wouldn't wonder me at all if I got a virus/BTC miner on my phone now. Please use this app only at your own risk! For the Devs: Maybe stop with all that requirements and start fixing the app itself. Thanks!
poor setting interface
App immediately crashes as I open it on Google Pixel 7 Pro, Android 17 beta version
ads everytime I open app. Every device only allow 1 phone connection
god the ads r annoying
Too much ads
why they need account ?latest update worst
crazy 🤣
This isn't an app. It's at least 8 advertisements at once. The actual webcam screen is an icon sized display buried under a mass of flashing advertisements. Any positive reviews you see are just shills. No real human could tolerate this assault on your senses.
not connecting with the camera itself
Ok na ok po
NONSENSE NAMAN YUNG TWO-WAY TALK NYO, WALANG BUMABATONG SOUND GAKING SA CELLPHONE KO. KAILANGAN PANG I-RESET O DELETE-BIND ULIT BAGO MAGKA SOUND! TAPOS KAPAG KAILANGAN WALA NA NAMANG TUNOG! Okay lang siya pag RECORD at gamitin pang LIVE!
its very satisfying
Sentiment summary
75%
Positive (4-5★)
5%
Neutral (3★)
20%
Negative (1-2★)