Review Insights · Google Play
Vaia: Study, Notes, Flashcards
Vaia · 30,800 ratings · ★ 4.4
4.4
★★★★★
30,800 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"year"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Used to love this app but still having issues uploading PDF's over a year later. I don't know how many times I have emailed the developers about this and the issue is still there. So frustrating that I couldn't use it fully when I paid for …" - Nikita
2
"years"
3 negative reviews mention this · 16% of all complaints
★★★★★ "In the past years, it was free, and now you need to pay a premium to create 3 or more study sets. Kinda sad. Need to find an alternative app for my study" - Louren Garingarao
3
"doesn"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Love the app, been using it for years, but i got a new phone recently. The Honor Magic8 Pro, when making a flashcard, the extra bar that allows changing text color/bold/italic/adding pictures (the entire bar basically) doesn't show up. I'm …" - Xin Yi Chia
4
"edit"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Love the app, been using it for years, but i got a new phone recently. The Honor Magic8 Pro, when making a flashcard, the extra bar that allows changing text color/bold/italic/adding pictures (the entire bar basically) doesn't show up. I'm …" - Xin Yi Chia
5
"refund"
3 negative reviews mention this · 16% of all complaints
★★★★★ "scamm app didn't refund" - Brey 4433
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App keeps giving popups saying that its not responding when it clearly is, and every time i press wait i get that same window popping up every 5 seconds. please fix this nonsense
In the past years, it was free, and now you need to pay a premium to create 3 or more study sets. Kinda sad. Need to find an alternative app for my study
Love the app, been using it for years, but i got a new phone recently. The Honor Magic8 Pro, when making a flashcard, the extra bar that allows changing text color/bold/italic/adding pictures (the entire bar basically) doesn't show up. I'm unable to use the features anymore to edit my flashcards at all. Please update your app to support new devices, thank you.
scamm app didn't refund
The worst app😡 😡 🤬 ever after paying so much for the whole year it just started giving me wrong analysis when I try to take a picture it just assumes that I want to create flash cards it even assumes the wrong subjects for the flashcard and the developers aren't responding me so I suggest you to not pay the subscription because you'll regret it 😭 😭
Its not a bad app is just the app rejects evry time you try to a subject it also has a word texting limit it want yo to sign up even when you dont want to
worst app full of subsrciptions
Cancelled trail and they charge me the full 77 quid anyways, not worth it at all operates as a scam locking you in for one year min
a total waste of time repeated the login process 5 times and ended up back at the login page 😒
Study smarter app I mistakenly used the subscribe button refund my 14,000 naira Please I'm begging you guys
I was not able to use without subscribing. I need help as it's telling me to unsubscribe on play store.
I cancelled my subscription in February 2025 and didn't have premium access afterward, yet I was charged €69.99 months later. I contacted support, instead of refunding the unauthorized charge, they suddenly reactivated premium access without my consent and refused the refund. This is a recurrent illegal behavior from their side: affected users: file a complaint with European Consumer Centre! > Edit after response: Vaia response is a bot. I've exchanged 5 emails with the support with no solution
Used to love this app but still having issues uploading PDF's over a year later. I don't know how many times I have emailed the developers about this and the issue is still there. So frustrating that I couldn't use it fully when I paid for it 😒
I've had this app for a while came back to it and all of a sudden things that were free that put it above other apps were suddenly behind a paywall now it's just another app
This app used to be very useful for me, especially the 'test' option. However, with the promotion of the AI assistant feature (which cannot be turned off), this app has become a huge hassle for me. The test option for generating 'short answers' had vanished, and now the AI algorithm is making every question from scratch, creating and formulating new questions. This feature has not been of help, but frustrating, especially because the AI talks nonsense all the time when generating content.
if they Included Scottish education levels and school years that would be helpful :) edit: this app was my go to before all the unhelpful AI additions. will be deleting and going old school now because I feel the app has just downgraded with its updates
looks good but doesn't work well. lots of unnecessary fluff and way too expensive for what it is
i thought it would save me time by doing flash cards for me, but they are so bad. Some parts of the lesson are skipped entirely, while for the rest, the answers are bs and i had to remade them. It's waaay better if you just make your falsh cards yourself instead of relying on this app.
I downloaded the flashcards for offline use, yet the app doesn't open when there isn't Wi-fi. 🤦🤦🤦
Sentiment summary
85%
Positive (4-5★)
5%
Neutral (3★)
10%
Negative (1-2★)