Review Insights · Google Play
Viki: Asian Dramas & Movies
Viki, Inc · 1,130,866 ratings · ★ 4.7
4.7
★★★★★
1,130,866 ratings
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Top complaints - extracted from 50 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
12 negative reviews mention this · 24% of all complaints
★★★★★ "this app is full of bugs.Not working as excepted. some are auto rotate function and continue watching list. The continue watching list does not go to next episode it stuck at same episode by starting the episode again" - Vishnu Macharla
2
"drama"
9 negative reviews mention this · 18% of all complaints
★★★★★ "NO PICTURE. I CAN SEE THE TRANSLATIONS AND THE SOUND BUT I CANNOT WATCH THE DRAMA OR THE PICTURE ITSELF. WHY???......" - Sheila Macaraeg
3
"episode"
6 negative reviews mention this · 12% of all complaints
★★★★★ "this app is full of bugs.Not working as excepted. some are auto rotate function and continue watching list. The continue watching list does not go to next episode it stuck at same episode by starting the episode again" - Vishnu Macharla
4
"free"
6 negative reviews mention this · 12% of all complaints
★★★★★ "So, as im trying to watch a show, the 5 ads pop up, which is ok since im not paying, but the ads never go away and keep buffering/loading! Seems like a scam to force people into paying for the ad-free version. 5 ads ok but the inability to …" - Christopher Chambers
5
"device"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Not compatible with my device?" - Rain Milton
6
"shows"
5 negative reviews mention this · 10% of all complaints
★★★★★ "From a few days this app is disturbing me. There is full internet but it still shows something went wrong and not only once many times for this I can't even watch the series now. It was fine before but now not anymore." - Divyanka Chowdhury
7
"times"
5 negative reviews mention this · 10% of all complaints
★★★★★ "From a few days this app is disturbing me. There is full internet but it still shows something went wrong and not only once many times for this I can't even watch the series now. It was fine before but now not anymore." - Divyanka Chowdhury
📋 All 50 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
this app is full of bugs.Not working as excepted. some are auto rotate function and continue watching list. The continue watching list does not go to next episode it stuck at same episode by starting the episode again
too much of ad up to 3 ad is ok.But continuous 5ad each time is tooo much.
veri bad experience... 👎
NO PICTURE. I CAN SEE THE TRANSLATIONS AND THE SOUND BUT I CANNOT WATCH THE DRAMA OR THE PICTURE ITSELF. WHY???......
Not compatible with my device?
I don't like it
So, as im trying to watch a show, the 5 ads pop up, which is ok since im not paying, but the ads never go away and keep buffering/loading! Seems like a scam to force people into paying for the ad-free version. 5 ads ok but the inability to get through those ads is killing the experience
worst app.
I have purchased the pass but if I am watching on my laptop then close it and switch to my mobile it is showing me to turn off the other device but I already logged out on that device. so fixx it immediately we have to pay to watch.
i hate this app all good but not open drama
its really strange if started to watch a drama and you stopped in middle and thought to watch it after some time its not working. no matter what the video is not playing. its kinda frustrating
From a few days this app is disturbing me. There is full internet but it still shows something went wrong and not only once many times for this I can't even watch the series now. It was fine before but now not anymore.
Worst streaming app, had 5 ads almost every half an hour of streaming, and guess what, the ads were a min each so I had to sit through 5 consecutive ads of a minute each 5 different times within a single episode. Complete trash of a free pass
no offline
too many adds and does not show the full episodes for free
its has been loading for 20 minutes.
This apphas too many ads and if I exit the app once also for like 2 sec I have to watch 5 ads of 20 secs. It is really annoying! This app is really very bad!
not able to log in or create account. did not recieve email for password reset either
not working properly.. I have logged out the account from one device and logged in to another but I still shows that I'm streaming on other device.. what issue is this ? disappointed.
I'm using this app for free I don't get any ads instead it will freeze I wish to get ads instead of loading all the time. I hope this app will be updated.
It is a vvvvvvvvvvvvvvvvvvery bad app way to many ads like you watch more ads than the series. Like I saw 15 -ish ads in a 45 mins episode that too it was 15 seconds long and the same ad keep repeating
it's been weeks and it doesn't let me log in with FB. I can't log in any other way
if I were you I will never download this app, it's a total waste of data, time, money and korean drama don't speak English. I regret this app
I can't even use the app on my phone or my TV.And it's double charging you for service when I can't even use the app
You're better off scavenging to find the series you want somewhere else online, it is really ridiculous at the amount of ad breaks in a single episode. I would understand if it was one or two per break, but 5 is a far stretch. I have had better experiences watching on random online websites. I've had to see 5 ads being 1 minute each in such small intervals of time. Aterall a review is just a review theyre not going to reduce ads on seeing this.
There are too many ads which takes so much times to complete. That make pictures uninterested to watch
i subscribed the app ad now not a single content is viewable. facing that the content is not compatible with the device on Android 16😡. my money is wasted.
I have taken the subscription but even after taking the subscription the episodes are not opening.
To many ad
why suddenly this app is not working??? I watched half drama and now it's not working . it is so irritating 😒 it is actually a good app but this thing and too much adds are really ....🙁 irritating. plss fix that soon as possible whyyyyyy app is nottttt workinkkkkkkkkkkk 😡
pretty average shows, mostly b grade, well in my country anyway, could be better elsewhere.
10/0 app 5adds per 5 minutes worst appp
I used to love using the app a couple years ago had no problems however now the video either keeps buffering or the video failed to load or there's an error after and ad which is quite annoying it was a lot better in 2016 rather than now I feel the quality has gone down and is quite buggy. Update the amount of ads you get every 5 minutes it's absolutely horrendous and disgusting 5 ads in 5 minutes of watching 🙄
installed without permission
pls isme aap log c drama ko Hindi me bhi dala kariye I am really disappointed 😞
I can't login in this app it make so fastrated that's why I uninstall this app
It won't let me log in, it says my account isn't verified and it's stuck in an infinite loading loop.
Too many ads, I can't watch one episode without going through 30 ads in one go. They come in batches of 2-5, mostly 5. It's extremely annoying. I'm okay with 2 ads every episode but I'm not paying $10 for no ads when I only binge 2 days a month. They're straight up forcing you to subscribe and it seems unethical and malicious. The app itself is buggy, you click on buttons and try to change the subtitles and it doesn't even do anything sometimes
i don't feel like giving even a star to ts app. it's getting worse day by day, so many ads which is really annoying. begging for subscription really upsetting.
really a pathetic app
can't watch paid subscription. keeps crashing
I can't even login in this app. I try many times but it can't open.
it have all the drama but too much of ads which make u frusted even when you by mistakenly close the app the ads appers and 3 ads are their which contians 5 ads in (one ep only)
I'm a Viki streamer for six years. Recently, with the renewal payment, no more. Just a message: Something went wrong. E
there are so many great shows on here that are English subtitled. I love that, but I give it a low score based on the fact that the greatest shows are not available in my region ...
What I have beef with is the fact that the amount ads have increased, it wasn't enough for u to increase it to 5 you also had to put ads that are long and unskipable. Shameless
the thing I didn't like about it is that it gives 4-5 ads and we cannot skip that ad the time that I could use to watch the drama is wasted on the ads
app doesn't play many series videos stating it's not compatible with device! even after paying for entire year . waste
I gave 3 star because I found the drama I was looking for soo long but the thing is I could only watch 2 episode without subscription, for free.So if you want free dramas then I don't really recommend this app.😔 I really wanted it free if this could happen by any chance I will be so happy 😊.The drama name is SPRING OF YOUTH.😍
broo I'm so furious besides having so many kdramas tv shows for free there are too many ads and I keep on seeing the same ad literally five times for each and every ad breaks I even memorised it ughhh I'm soo furious atleast you guys could try to change some different ads
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)