Review Insights · Google Play
Viki: Asian Dramas & Movies
Viki, Inc · 1,138,975 ratings · ★ 4.7
4.7
★★★★★
1,138,975 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
9 negative reviews mention this · 24% of all complaints
★★★★★ "It's has annoying ads and only 2 trial of watching dramas, this app only pays before you watch" - Steffanie Romero
2
"watching"
5 negative reviews mention this · 13% of all complaints
★★★★★ "It's has annoying ads and only 2 trial of watching dramas, this app only pays before you watch" - Steffanie Romero
3
"free"
5 negative reviews mention this · 13% of all complaints
★★★★★ "I love this app so much there's so much shows and movies to choose from and it has some free shows which I love so much but the new show they added Ang Mutya Ng Section E Season 2 you have to pay to watch it or have subscriptions which some…" - Misgana
4
"episode"
5 negative reviews mention this · 13% of all complaints
★★★★★ "it does not allow you to watch more than 2 episode without subscription and the subscription is so much expensive I was watching the muse of section e I can't watch it more than like it was free but the 9th 10th episode I can't watch withou…" - Viraat Narwal (Veer_g_)
5
"subscription"
5 negative reviews mention this · 13% of all complaints
★★★★★ "I love this app so much there's so much shows and movies to choose from and it has some free shows which I love so much but the new show they added Ang Mutya Ng Section E Season 2 you have to pay to watch it or have subscriptions which some…" - Misgana
6
"viki"
5 negative reviews mention this · 13% of all complaints
★★★★★ "My gripes as a decade+ viewer: -Google Cast doesn't work. Hasn't worked for years. -No profiles for multiple screens; the Continue Watching list is a mess. -Can't watch downloaded episodes offline. -There is clearly zero comment moderation.…" - Layla Gardner
7
"pass"
5 negative reviews mention this · 13% of all complaints
★★★★★ "My gripes as a decade+ viewer: -Google Cast doesn't work. Hasn't worked for years. -No profiles for multiple screens; the Continue Watching list is a mess. -Can't watch downloaded episodes offline. -There is clearly zero comment moderation.…" - Layla Gardner
8
"dramas"
4 negative reviews mention this · 11% of all complaints
★★★★★ "It's has annoying ads and only 2 trial of watching dramas, this app only pays before you watch" - Steffanie Romero
9
"available"
4 negative reviews mention this · 11% of all complaints
★★★★★ "it does not allow you to watch more than 2 episode without subscription and the subscription is so much expensive I was watching the muse of section e I can't watch it more than like it was free but the 9th 10th episode I can't watch withou…" - Viraat Narwal (Veer_g_)
10
"drama"
4 negative reviews mention this · 11% of all complaints
★★★★★ "It's has annoying ads and only 2 trial of watching dramas, this app only pays before you watch" - Steffanie Romero
11
"work"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I started watching Love Has Fireworks with ADS. But after 10 episodes, you are asking for subscription to watch next episodes. Why? You are showing too many ads, without any SKIP option, earning revenues, that's not enough? Who can't afford…" - OM NAMAH SHIVAYA
12
"viki pass"
4 negative reviews mention this · 11% of all complaints
★★★★★ "My gripes as a decade+ viewer: -Google Cast doesn't work. Hasn't worked for years. -No profiles for multiple screens; the Continue Watching list is a mess. -Can't watch downloaded episodes offline. -There is clearly zero comment moderation.…" - Layla Gardner
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it does not allow you to watch more than 2 episode without subscription and the subscription is so much expensive I was watching the muse of section e I can't watch it more than like it was free but the 9th 10th episode I can't watch without subscription so I have to watch this season 2 and the episode are not available in anything else
the app isn't user friendly with Chromecast. This used to be my go to app not anymore since the updates. if you have Chromecast I don't recommend this app. I don't watch a lot of shows like I used to.
I started watching Love Has Fireworks with ADS. But after 10 episodes, you are asking for subscription to watch next episodes. Why? You are showing too many ads, without any SKIP option, earning revenues, that's not enough? Who can't afford subscription and want to watch with ADS, you are forcing them to buy subscription. That's not fair at all.
totally time waste app hindi audio m available nhi h drama aur jo video quality h vo etni low h ki dekhne ka mann nhi krta
in this we can only change subtitles, not audio
Please Update you app!!! STILL, 2 YEARS LATER, It's always telling me I've reached my limit when I only have 1 device playing. SO, frustrating. You're chromecast for new shows is constantly kicking me off and won't automatically continue to next episode. The old ones still work, so it's definitely on your end. Your responsive design now covers all of my controls for homescreen or back a page. Please fix. You're NOT improving.
year bad
can't do anything in this app
i used to use this app once upon a time and it was my favourite. but now it's asking for a subscription for everything and the constant ads made it worse. I understand it but 25+ ads per episode is real madness. are you that desperate to gain followers?? the app went from the best to the worst. that's actually sad. I wouldn't even give it 1 star. every 5 mins I'm getting 5 ads like what the heck is this??? if you can't run an app for its customer then pls shut it down. that would be much better.
This is a useless, idle, and terrible app. It is so annoying and disappointing that I was forced to uninstall it after using it for just a few moments due to excessive ads, lagging issues, and bar/logging [errors].
So basically I make an account right... and when I get on a episode it pauses and crashes everything I am not sure if it has viruses or just really laggy but I TRIED so many times and might have to go to Netflix... I'm genuinely excited and no it won't work ima try it later maybe...
too many adds
you will not find any good drama here. 1 11 or maybe 12 drama drama. old drama moon lover and only for love drama you will find here that's it. don't download this.
pathetic soooo many ads he'll irritating
too many ads
worst app ever i seen this fulfil with full of ads
this is the worst app it says free but it is not free subscription is needed to watch episode 3 to alll. also full tym ads only and new release drama are not available here😤😤
tried for first time, gave up with our even starting fist show, 5 mins adds just makes people switch off
My gripes as a decade+ viewer: -Google Cast doesn't work. Hasn't worked for years. -No profiles for multiple screens; the Continue Watching list is a mess. -Can't watch downloaded episodes offline. -There is clearly zero comment moderation. The Viki experience is the comments; reading spoilers and heinous things is frustrating. The only perks of Viki Pass Plus that work are access to more content and being able to watch on multiple screens. There's no excuse for how bad this app has become.
beekar 😞
when I cancel a subscription which I canceled it about five min after I realize that it wasn't 6.99 that u took out its 79.99 please I need my refund I just canceled it about couple min I realized the amount
This is the best app for Asian dramas but there are some dramas which are
not available in it
not available in it
dead slow
so many annoying ads I could watch 5 ads there saying take viki pass but bro it's expensive for me I came here to see drama without registration fee but your taking ad free money please remove some ads bro or else keep an skip button bro
can't download offline
all dramas are in english no one is in hindi
there is no updated movies and series
I can order viki pass
I should not be forced to update
doesn't play anything
i had paid pass but error on the app on android and always get notice about connection on tizen samsung tv meanwhile viu, iqiyi no problem. can Viki refund my money. better i have to uninstall it. help center too many faq and no solutions
It's has annoying ads and only 2 trial of watching dramas, this app only pays before you watch
I love this app so much there's so much shows and movies to choose from and it has some free shows which I love so much but the new show they added Ang Mutya Ng Section E Season 2 you have to pay to watch it or have subscriptions which some people don't like because the only reason we're watching it on here is because its good and they don't make us pay as much so I was wondering if they can make it free to watch for everyone! If not it's okay.
okay okay but too expensive
Decent content, but filtering is difficult. You can search, but there is no way to filter what you aren't interested in, plus you return to the beginning every time you try to read more about the show. Now, after the most recent update, a notification was placed on top of every show's synopsis.
bad
Doesnt work since 3 days. I have been a subscriber since months now and suddenly I have noticed the app does not work. I tried uninstalling and reinstalling, even tried clearing the cache. I just doesnt work on my wifi. When i switch to data it seems fine. please find a fix.
some people cant afford money so that i am saying some dramas that we can watch ,all episodes should be free me and my friends cant afford viki pass so i am kindly requesting to have all episodes free
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)