Review Insights · Google Play
Visorando - Walking routes
Visorando · 127,044 ratings · ★ 4.7
4.7
★★★★★
127,044 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"premium"
5 negative reviews mention this · 18% of all complaints
★★★★★ "Dozens of prompts per day. Prompts either ask to activate tracking or ask for premium membership. At least 3 different prompts when lauchikg the app. Mandatory tracking" - Henri Goga
2
"account"
5 negative reviews mention this · 18% of all complaints
★★★★★ "need an account to change from insane units to something useful for people with intelligence (read: not American)" - Nomen Nescio
3
"route"
5 negative reviews mention this · 18% of all complaints
★★★★★ "Why on earth doesn't this app have a start/stop button while recording activity? I literally had to uninstall it to get it to stop buzzing at me that I was off-route after getting home! Such a dumb feature to have left out. Also, sometimes …" - Jacqueline McCleary
4
"access"
4 negative reviews mention this · 14% of all complaints
★★★★★ "You have to get premium to access any thing. So annoying. Even distance units are in ft and not meters, you have to pay to change this. A joke." - Max Egsr
5
"pour"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Une application qui prend ses utilisateurs et surtout contributeurs pour des cons. Outre cacher de plus en plus chaque fonctionnalité (dont souvent de base) derrière des paiements et abonnements, la dernière en date qui m'a convaincu de me …" - Maxime Prost
6
"miles"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Une application qui prend ses utilisateurs et surtout contributeurs pour des cons. Outre cacher de plus en plus chaque fonctionnalité (dont souvent de base) derrière des paiements et abonnements, la dernière en date qui m'a convaincu de me …" - Maxime Prost
7
"change"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Une application qui prend ses utilisateurs et surtout contributeurs pour des cons. Outre cacher de plus en plus chaque fonctionnalité (dont souvent de base) derrière des paiements et abonnements, la dernière en date qui m'a convaincu de me …" - Maxime Prost
8
"units"
3 negative reviews mention this · 11% of all complaints
★★★★★ "need an account to change from insane units to something useful for people with intelligence (read: not American)" - Nomen Nescio
9
"without"
3 negative reviews mention this · 11% of all complaints
★★★★★ "looks interesting but I had to directly uninstall it as it doesn't allow you to change the units to the metric system without creating an account, so it was completely unusable for me" - Edgar Mayer
10
"paid"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Paid for the premium but I was not given access to the promised maps (IGN etc.). App still sents to subscription page, and if i choose 1 month, app tells that I have already paid for the premium subscription. Logged in using laptop and acco…" - adrian
11
"cannot"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Paid for the premium but I was not given access to the promised maps (IGN etc.). App still sents to subscription page, and if i choose 1 month, app tells that I have already paid for the premium subscription. Logged in using laptop and acco…" - adrian
12
"other"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Very poor I downloaded the app & it was in french. I am in England and can't speak french. I emailed theirill in french help desk but received no help. All my other apps are in English. So don't use unless you speak french. I downloaded the…" - John Knight
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Une application qui prend ses utilisateurs et surtout contributeurs pour des cons. Outre cacher de plus en plus chaque fonctionnalité (dont souvent de base) derrière des paiements et abonnements, la dernière en date qui m'a convaincu de me débarrasser de cette arnaque est que l'application m'a passé les unités en miles pour la distance et pieds pour le dénivelé et m'impose la création d'un compte pour changer le réglage. Bon débarras. Il existe plein d'équivalents plus honnêtes.
Dozens of prompts per day. Prompts either ask to activate tracking or ask for premium membership. At least 3 different prompts when lauchikg the app. Mandatory tracking
Impossible de changer la langue de l'appli, elle devient beaucoup moins pratique avec des mesures en pied et en miles
need an account to change from insane units to something useful for people with intelligence (read: not American)
You have to get premium to access any thing. So annoying. Even distance units are in ft and not meters, you have to pay to change this. A joke.
Paid for the premium but I was not given access to the promised maps (IGN etc.). App still sents to subscription page, and if i choose 1 month, app tells that I have already paid for the premium subscription. Logged in using laptop and account shows I have premium. But is useless as I cannot access the layers I have paid for. Wrote mail to support. Still waiting for the reply.
Very poor I downloaded the app & it was in french. I am in England and can't speak french. I emailed theirill in french help desk but received no help. All my other apps are in English. So don't use unless you speak french. I downloaded the app again but it's still in french.
Horrendous... Downloaded app and didn't do much with it. Did a bunch of other stuff though including disabling notifications from website in chrome. Next day a constant stream of sound notifications with no message. Had to research, download app "nice catch" to find it was this app... even though notifications for it were turned off! Thanks for wasting hours?
Always zooming put while trying to follow route.
Battery set to unrestricted but I suffer a lot of straight lines on my map tracks.
Useless app - i really wanted to like it but the (first) trail it recommended took us to a blast zone (with many signs warning not to enter due to risk of explosion). Then, the trail simply ended in the bush. I will never use this again especially since many better alternatives exist
Paid for membership but cannot access, even though my my bank account has been debited. No response to my enquiry so far after a week waiting.
It simply does not work. I cannot plan routes as I move forward through Europe and I cannot suspend the auto renew. Troubling, because we need to part company, today.
Impossible d'utiliser l'appli sans créer un compte d'abord. Et en plus, aucun bouton "Login en 1 clic avec Google ou Facebook ou LinkedIn", non, full création de compte à l'ancienne, avec mot de passe à retenir et tout. Cette appli est un tuto sur "comment perdre les utilisateurs dès la première minute".
This app is not for me but there is nowhere for you to delete your account. I don't want Visorando to still have my details when I won't be using the app. There is only an option for you to log out
Won't let me view contact without logging in
I used it first time, used map for Two Brooks Valley and always, when I turned off my phone and put to the my pocket and after few minutes turned on my phone, checked my position, always that app closed the map, the route I selected and turned on different one and without signal you can't do nothing
Needs too much personal information.
Tried to plan a route made an error unable to amend route
Keep receiving a message explaining I'm not connected to internet although I AM. If this keeps happening this comment will remain the same!
Installed and took the offer of the 1 week trial but couldn't download any maps so uninstalled
super bad GPS localization
faut payer pour avoir km au lieu de miles...
looks interesting but I had to directly uninstall it as it doesn't allow you to change the units to the metric system without creating an account, so it was completely unusable for me
Why on earth doesn't this app have a start/stop button while recording activity? I literally had to uninstall it to get it to stop buzzing at me that I was off-route after getting home! Such a dumb feature to have left out. Also, sometimes the app will randomly zoom alllll the way out to world-level view, and I have to stop and pinch-zoom it until I can see where I am again. Giving it two stars because it does work, but there's no way I'm paying for premium until these bugs get fixed.
Update 17/12 I have emailed webmaster again as no response so far. Phone access is now not working.Only recourse seems to be to request a refund from PlayStore. Not good. I have paid for the Premium version. No access on pc or phone. Help section offers no help. Password reset email never arrives. Trying to access other help screens the pages randomly revert to French language. Messaged webmaster twice with no response Disappointed in the lack of support.
Application utile mais son utilusation est fastidieuse. Notemment quand il s'agit de sélectionner un lieux. Régulièrement je suis conduit sur le mauvais lieux. Je pense que l'application est très pratique quand on connait déjà un territoire mais pas pour de la découverte.
Font on the map is microscopic - totally unreadable. Route planning is just a bad joke. Deleted
Sentiment summary
93%
Positive (4-5★)
5%
Neutral (3★)
2%
Negative (1-2★)