Review Insights · Google Play
Vivino: Drink the Right Wine
Vivino ApS · 229,585 ratings · ★ 4.7
4.7
★★★★★
229,585 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"wine"
10 negative reviews mention this · 38% of all complaints
★★★★★ "This was a great app for wine lovers, but with the changes coming to Premium Subscribers no longer recieving free shipping for all orders, I have decided to move on to other better options and can no longer recommend this app. Thanks for th…" - Kale Jones
2
"years"
4 negative reviews mention this · 15% of all complaints
★★★★★ "This was a great app for wine lovers, but with the changes coming to Premium Subscribers no longer recieving free shipping for all orders, I have decided to move on to other better options and can no longer recommend this app. Thanks for th…" - Kale Jones
3
"wines"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Have had this app and my same account since 2014. Had rated hundreds of wines to build a profile, had numerous wines in my cellar and bought many as well. Now my history is gone and only goes back to 2024. Your online help is a terrible out…" - Randy
4
"longer"
3 negative reviews mention this · 12% of all complaints
★★★★★ "This was a great app for wine lovers, but with the changes coming to Premium Subscribers no longer recieving free shipping for all orders, I have decided to move on to other better options and can no longer recommend this app. Thanks for th…" - Kale Jones
5
"recommend"
3 negative reviews mention this · 12% of all complaints
★★★★★ "This was a great app for wine lovers, but with the changes coming to Premium Subscribers no longer recieving free shipping for all orders, I have decided to move on to other better options and can no longer recommend this app. Thanks for th…" - Kale Jones
6
"account"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I did not subscribe to a paying app, and every year you draw money out of my account through google pay, which I didn't ever authorize, as I am not a wine drinker" - Lilly Naidoo
7
"since"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Downgrading to 2* since no improvement : app can suggest an entry price of 48E when you're checking a wine at 15, or recommend a vinho verde on a white Douro... In short the app can help only when you know nuts about a region. And the manag…" - Emma M
8
"work"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Severe bugs FOREVER. Setting correct vintage often won't work, resets to wrong one. Same behavior with personal notes. Tried everything incl joining beta, deleting data, storage. They will never fix the issues. Do not pay these crooks anyth…" - Dino
9
"terrible"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Severe bugs FOREVER. Setting correct vintage often won't work, resets to wrong one. Same behavior with personal notes. Tried everything incl joining beta, deleting data, storage. They will never fix the issues. Do not pay these crooks anyth…" - Dino
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Wrong description, map, location and language.
This was a great app for wine lovers, but with the changes coming to Premium Subscribers no longer recieving free shipping for all orders, I have decided to move on to other better options and can no longer recommend this app. Thanks for the few great years.
This used to be a simple App that didn't require an email address or a login. That has now changed and it's spoilt it.
deixou de mostrar preços na maior parte dos vinhos USELESS
I did not subscribe to a paying app, and every year you draw money out of my account through google pay, which I didn't ever authorize, as I am not a wine drinker
Severe bugs FOREVER. Setting correct vintage often won't work, resets to wrong one. Same behavior with personal notes. Tried everything incl joining beta, deleting data, storage. They will never fix the issues. Do not pay these crooks anything. Still terrible.
Upgrade now requires an account and removed my scans. No warning provided and I don't need another service trying to sell me stuff. Close to 200 scans over five years gone with one update.
sa stau in față la raftul de vin și să dau recover password ca nu ma pot conecta cu google.FY, am AI.
Became useless with new monetization for % like
could you PLEASE work on your search engine? it's almost as terrible las Letterboxd's
scan stopped working properly can't recognize a clear label focus fails miserably
Uninstalled because it's a waste of time
The app no longer works on my One Plus 13, it says "we can't load the page". tried to uninstall and reinstall...no luck.
Horrible App!!! All they want is cash!!! It used to be good, but now you need premium to do anything! All they want is money!!! They restricted access to my wine history, then when I wanted to access my past wines, they would only give me access if I bought premium. It is just a money grab and they overcharge for wine. Total BS. So disappointed!!! It used to be good, but no longer!
aggressive push to subscribe, app becomes garbage
I used to have my vast cellar listed and the app updated and now it's totally focused on selling wine - which is fine except my cellar was wiped all the way out. I have no need for an app to sell me wine. I have a cellar full of wine.
Annoying scam notifications which are hard to get rid off
Have you ever used this app in a wine store? they are caves with no signal. all these features slowed everything down. it's unusable unless you are plugged into a router.
They don't respect unsubscribe from their newsletter. Now they force me to login to unsubscribe for the fifth time. SPAMMERS!
Downgrading to 2* since no improvement : app can suggest an entry price of 48E when you're checking a wine at 15, or recommend a vinho verde on a white Douro... In short the app can help only when you know nuts about a region. And the management of wish list remains very basic and will not entice me to switch to the paid version
it now has been months since the scanning feature almost always does not work. other than that, which is very annoying, i like the app and use to buy wine.
Charges a monthly fee to recommend wine with food
Have had this app and my same account since 2014. Had rated hundreds of wines to build a profile, had numerous wines in my cellar and bought many as well. Now my history is gone and only goes back to 2024. Your online help is a terrible outdated AI which is not helpful.
Another wine selling up. No useful info.
I used to love this app... going to the wine store was a fun outing, and the process of scanning new wines allowed me to get out of my comfort zone and try new wines while maintaining a reasonable selection quality all while learning about varietals and vintages. From a usability standpoint the app has become more difficult and buggy; but also it is feeding in incorrect information about ratings by averaging all vintage years. It is misleading.... I'm looking for something else now.
I once really enjoyed the app. The app won't recognize any photos I've taken over the past 2 months. Not a 1 star because I can still review the wines I did get entered over the years. Unfortunate.
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)