Review Insights · Google Play
VIZIO | WatchFree+
VIZIO · 89,893 ratings · ★ 4.3
4.3
★★★★★
89,893 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
11 negative reviews mention this · 27% of all complaints
★★★★★ "all they want you to do is sign up for a Walmart account. bs" - Andy Mcguire
2
"walmart"
9 negative reviews mention this · 22% of all complaints
★★★★★ "all they want you to do is sign up for a Walmart account. bs" - Andy Mcguire
3
"vizio"
6 negative reviews mention this · 15% of all complaints
★★★★★ "what idiot says hey force people to create a WALMART ACCOUNT to use your Vizio account. yeah I'm outdone. switching to Samsung." - Ryne Payne
4
"walmart account"
5 negative reviews mention this · 12% of all complaints
★★★★★ "all they want you to do is sign up for a Walmart account. bs" - Andy Mcguire
5
"remote"
5 negative reviews mention this · 12% of all complaints
★★★★★ "can't use the remote without making an account. probably going to throw the TV away, never buying vizio TV again" - Austin Creed
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I hate that wallmart connection
this app is horrible
keeps bothering me too rate it after the first. time and I gave it 5 stars at first but since it can't stop with this annoyance it now get a 1
all they want you to do is sign up for a Walmart account. bs
won't connect no matter what i do
what idiot says hey force people to create a WALMART ACCOUNT to use your Vizio account. yeah I'm outdone. switching to Samsung.
can't even use the app without giving Walmart a ton of unnecessary info, and Even after you do the account won't work well
Garbage. My soundbar manual said to use the app to change settings easily, but they force you to make an account. I don't want to stream your stupid movies, I want to use the products I paid for.
The app is slow, tedious, and does nothing but go in circles
Terrible app for a terrible product. Vizio should stick with making TVs and remove the BS attempt at surround sound with high failure rates and low quality speakers.
Can't sign in without walmart account. even after making one says there is an issue even after troubleshooting. dead app?
terrible connection to my tv. never works
can not connect with Alexa app
I can't unpin the app from my phone to use my phone this is disturbing can't get out of app to use my s23 phone and I cannot unlock to uninstall the app can someone help me please.
can't use the remote without making an account. probably going to throw the TV away, never buying vizio TV again
Main Screen field overlaps with rendering issues introduced this release 4/29/2026. (Original 2023 Review of App and flagship $700+ soundbar the P514a-H6 5.1.4). Sounds good when it works - which is seldom. Frustrating and intolerable HDMI handshake/sync issues - and audio just stops - particularly after fast forwarding my TiVo DVR. No firmware updates for over two years to correct handshake issue. Provided remote is near useless for customizing sound (except volume). Avoid Visio in the future.
app ran me in circles trying to sign into my Walmart account to finish setup. absolutely worthless
locks you out if you don't have a Walmart account. hard pass
Connects to the TV's we have half the time. doesn't register when its powered off or on. We get better use out of the remote.
bought the TV for my use, not Walmart advertising being a requirement!!!!!!!!!!!!!!!!!!!!!
new update forces ads and linking all of your information to walmart
Forced to download this BS for my stupid TV.... Last Vizio I purchase.
I download the app to check the firmware and make sure everything is okay cuz it was running a little slow and then I find out that it will not let me register anything
connected but the remote refuses to pop up. Just buffers forever and never brings up the controls.
despise this
Trying to cancel out of an OTA channel scan is actually impossible. I think they make it to where the app stops working. It's really annoying.
sucks
Disappointing Product
Screw you, Walmart. This app was fabulous until they bought VIZIO and are forcing account creation, likely to collect more personal information and push the ads. Again, screw you Walmart for messing up a good thing.
why do I have to form an account
this app sucks. can't get it to work with the TV to turn off the talkback function. if I had a remote, I wouldn't have needed this stupid app.
horrible
it keeps disconnecting from my TV and I basically have to turn my wifi on and off just to be able to use the app
This app is hot garbage, Vizio must be in pretty bad financial straights if this is the best they can scrape together. (Reply to vizio's reply): 🤣😂 AI hot garbage will not help. The app is trash
sucks
it wouldnt let me get in
It will not re recognize my email account
BESIDES ALL THAT, I'M TRYING TO FIGURE OUT Y EVERYTIME I PUT MY IPv4 # N MY PHONE IT KEEP SAYING NOT CONNECTED Y😩
They need to seriously leave it alone. It works fine one update then the next it's junk.
can't work tv
works for a day then I have to keep Uninstalling then reinstalling it sucks.
Sentiment summary
83%
Positive (4-5★)
3%
Neutral (3★)
14%
Negative (1-2★)