Review Insights · Google Play
Voghion - Online shopping app
VOGHION TECH LIMITED · 12,698 ratings · ★ 3.7
3.7
★★★★★
12,698 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"quality"
7 negative reviews mention this · 23% of all complaints
★★★★★ "It took long to deliver and it cheap Chinese quality. and very fake. but for the price the fake is okay. Only good i can say that they had been very prompt in passing the information about my order at every possible step for which I gave 2 …" - Archana Soni Mignet (Cheffe Vegane Ayurvédic)
2
"fake"
4 negative reviews mention this · 13% of all complaints
★★★★★ "FAKE SCAM APP THEY WILL STEAL YOUR MONEY" - Shani Mary
3
"scam"
4 negative reviews mention this · 13% of all complaints
★★★★★ "FAKE SCAM APP THEY WILL STEAL YOUR MONEY" - Shani Mary
4
"return"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Bad return policy not happy about that.😡😡😡" - Jok Kee
5
"items"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Scammer seller sent wrong items I contacted customer services multiple times and sent videos and pictures of this they kept asking me again to keep sending videos of it when I told them I knew they seen them, customer sevices lied on behalf…" - Kelly Costello
6
"item"
3 negative reviews mention this · 10% of all complaints
★★★★★ "bad experience . sending wrong item and costumer support not helpind turnin the item back and not refunding . total SCAM" - klaus ndoci
7
"small"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I ordered 3 pairs of trainers they wear not suitable to small every time I try to go in to refunds and return it keeps saying update app when I update it and try again it keeps doing the same thing it want even let me message them keeps say…" - Lisa Rafferty
8
"saying"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I ordered 3 pairs of trainers they wear not suitable to small every time I try to go in to refunds and return it keeps saying update app when I update it and try again it keeps doing the same thing it want even let me message them keeps say…" - Lisa Rafferty
9
"message"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I ordered 3 pairs of trainers they wear not suitable to small every time I try to go in to refunds and return it keeps saying update app when I update it and try again it keeps doing the same thing it want even let me message them keeps say…" - Lisa Rafferty
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
really really bad customer service absolutely no help if anything they are rude and reading from a script avoid this APP
FAKE SCAM APP THEY WILL STEAL YOUR MONEY
1 rating due tu ai slop ads.
this is my first and last order, the quality, delivery is very bad and its all fake 😑 😒
from the reviews I have just read I certainly won't be buying from here and nor will I download there app this company sound quiet a scam BE CAREFUL PEOPLE
Its scame,fake. I won 250 spin they dont give.
downloaded the app, runs so much in background it drained my battery.
not interested
over powering and will not stop
Achtung scam app, schlechte Kundenservice, Ware kann man nicht zurückschicken
it is so bad it came so late and the quality is disgusting and the mixed up the sizes
Bad return policy not happy about that.😡😡😡
bad experience . sending wrong item and costumer support not helpind turnin the item back and not refunding . total SCAM
I ordered 3 pairs of trainers they wear not suitable to small every time I try to go in to refunds and return it keeps saying update app when I update it and try again it keeps doing the same thing it want even let me message them keeps saying update app I am very upset over it I just want a refund and they keep ignoring me not satisfied at all with this
broke
Scammer seller sent wrong items I contacted customer services multiple times and sent videos and pictures of this they kept asking me again to keep sending videos of it when I told them I knew they seen them, customer sevices lied on behalf of the seller claiming it wasn't wrong item was just in wrong box absolute gaslighing !corey from customer services refused to help me delete you account saying if have to wait which is against data protection laws as I formally requested ,avoid!
The app was working fine but now it wont let me pay for any items. Been trying for 5 days now and still the same. Tryed 3 different phones and still the same error message and still wont let me pay for items. Any one els having the same priblem ?
never installed it... it never asked me , and still temu is better
material not good and it will fit a kid
I really love the dresses I saw on this App until I ordered and I received different items 👏 the sizes are very small,the quality is low , then I contacted the seller for return and asked me to wear them and send a picture of it , (1) I bought these items for a gift for someone as a men , so how can I wear men's dresses to prove for the size? after I try to send the seller a message and ignore me , beside this is my first time buying things here 👎 I don't think I buy something here again, bad
dresses look good only online. the quality is not worth what I paid. dresses are described as African size. size 12-14 are too small. all dont fit
it bad I bought a coat then when I tried to buy another item it won't even let me pay or even put card in so it very bad I wish it would be good but believe me it bad it said network abnormality unable to pay when it not even my WiFi I would recommend people to not use it but it your choice.
very bad quality and not refunded items. Don't waste your money
doesn't have grape fanta
RICHARD JOSHUA OCA ANO KAILAN MO BALAK BAYARAN UTANG MO ? ANO PA DAHILAN BUKOD SA KAKABALIK LANG NG PAPA MO SA WORK? NEED MO NAMAN BAYARAN MGA GALA GALA NG JOWA MO NA PASARAP KAYO KAHIT ALAM MONG MAY UTANG KA NA 4 MONTHS NA? GUSTO MO INTINDIHIN KAPADIN? DAPAT BA KAAWAAN KA KAHIT NAKIKITA NAMAN NA PANAY KA GALA AT RIDES PA? GANYAN BA GIPIT OR TALAGANG AYAW MONA MAGBAYAD? SABIHIN MOLANG KUNG SAYO NALANG BA PERA KO? MAGBABAYAD KA KAPAG MAY SOBRA NA? E BOBO KABA AND DAMI MO NGA LUHO NA GINAGAWA E
horrible return policy
total con
have not received my shipment even though I had a text saying delivery bad bad
It took long to deliver and it cheap Chinese quality. and very fake. but for the price the fake is okay. Only good i can say that they had been very prompt in passing the information about my order at every possible step for which I gave 2 star. other than that I don't think I will buy again from this app.
quality of products although cheap was very, very poor and took l9ng time to arrive
Sentiment summary
62%
Positive (4-5★)
10%
Neutral (3★)
27%
Negative (1-2★)