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Review Insights · Google Play

Voghion - Online shopping app

VOGHION TECH LIMITED · 12,432 ratings · ★ 3.9

3.9
★★★★★
12,432 ratings
5 ★
7,896 (64%)
4 ★
336 (3%)
3 ★
1,176 (9%)
2 ★
504 (4%)
1 ★
2,520 (20%)
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Top complaints - extracted from 27 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"quality"
5 negative reviews mention this · 19% of all complaints
★★★★ "it is so bad it came so late and the quality is disgusting and the mixed up the sizes" - Yahya
2
"return"
4 negative reviews mention this · 15% of all complaints
★★★★ "Bad return policy not happy about that.😡😡😡" - Jok Kee
3
"items"
4 negative reviews mention this · 15% of all complaints
★★★★ "Scammer seller sent wrong items I contacted customer services multiple times and sent videos and pictures of this they kept asking me again to keep sending videos of it when I told them I knew they seen them, customer sevices lied on behalf…" - Kelly Costello
4
"item"
3 negative reviews mention this · 11% of all complaints
★★★★ "bad experience . sending wrong item and costumer support not helpind turnin the item back and not refunding . total SCAM" - klaus ndoci
5
"small"
3 negative reviews mention this · 11% of all complaints
★★★★ "I ordered 3 pairs of trainers they wear not suitable to small every time I try to go in to refunds and return it keeps saying update app when I update it and try again it keeps doing the same thing it want even let me message them keeps say…" - Lisa Rafferty
6
"saying"
3 negative reviews mention this · 11% of all complaints
★★★★ "I ordered 3 pairs of trainers they wear not suitable to small every time I try to go in to refunds and return it keeps saying update app when I update it and try again it keeps doing the same thing it want even let me message them keeps say…" - Lisa Rafferty
7
"message"
3 negative reviews mention this · 11% of all complaints
★★★★ "I ordered 3 pairs of trainers they wear not suitable to small every time I try to go in to refunds and return it keeps saying update app when I update it and try again it keeps doing the same thing it want even let me message them keeps say…" - Lisa Rafferty
8
"different"
3 negative reviews mention this · 11% of all complaints
★★★★ "The app was working fine but now it wont let me pay for any items. Been trying for 5 days now and still the same. Tryed 3 different phones and still the same error message and still wont let me pay for items. Any one els having the same pri…" - James
9
"received"
3 negative reviews mention this · 11% of all complaints
★★★★ "I really love the dresses I saw on this App until I ordered and I received different items 👏 the sizes are very small,the quality is low , then I contacted the seller for return and asked me to wear them and send a picture of it , (1) I bo…" - Linda Mensah

📋 All 27 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Sayem Shakil 5/10/2026 v2.6.3
Its scame,fake. I won 250 spin they dont give.
★★★★ Michael 'Silky' McLoughlin 5/3/2026
downloaded the app, runs so much in background it drained my battery.
★★★★ Kathy Shepherd 4/13/2026
not interested
★★★★ Azar Oldfield 4/11/2026
over powering and will not stop
★★★★ khaled akkad 3/28/2026 v2.5.8
Achtung scam app, schlechte Kundenservice, Ware kann man nicht zurückschicken
★★★★ Yahya 3/6/2026
it is so bad it came so late and the quality is disgusting and the mixed up the sizes
★★★★ Jok Kee 1/29/2026 v2.5.2
Bad return policy not happy about that.😡😡😡
★★★★ klaus ndoci 1/16/2026 v2.4.9
bad experience . sending wrong item and costumer support not helpind turnin the item back and not refunding . total SCAM
★★★★ Lisa Rafferty 1/5/2026
I ordered 3 pairs of trainers they wear not suitable to small every time I try to go in to refunds and return it keeps saying update app when I update it and try again it keeps doing the same thing it want even let me message them keeps saying update app I am very upset over it I just want a refund and they keep ignoring me not satisfied at all with this
★★★★ hell knight123 12/3/2025
broke
★★★★ Kelly Costello 11/30/2025 v2.4.8
Scammer seller sent wrong items I contacted customer services multiple times and sent videos and pictures of this they kept asking me again to keep sending videos of it when I told them I knew they seen them, customer sevices lied on behalf of the seller claiming it wasn't wrong item was just in wrong box absolute gaslighing !corey from customer services refused to help me delete you account saying if have to wait which is against data protection laws as I formally requested ,avoid!
★★★★ James 11/20/2025 v2.4.7
The app was working fine but now it wont let me pay for any items. Been trying for 5 days now and still the same. Tryed 3 different phones and still the same error message and still wont let me pay for items. Any one els having the same priblem ?
★★★★ Dimitris kirasta 11/10/2025 v2.4.6
never installed it... it never asked me , and still temu is better
★★★★ Joanne Mccormack 11/3/2025
material not good and it will fit a kid
★★★★ Linda Mensah 11/1/2025 v2.4.4
I really love the dresses I saw on this App until I ordered and I received different items 👏 the sizes are very small,the quality is low , then I contacted the seller for return and asked me to wear them and send a picture of it , (1) I bought these items for a gift for someone as a men , so how can I wear men's dresses to prove for the size? after I try to send the seller a message and ignore me , beside this is my first time buying things here 👎 I don't think I buy something here again, bad
★★★★ Dion Chuma 10/21/2025
dresses look good only online. the quality is not worth what I paid. dresses are described as African size. size 12-14 are too small. all dont fit
★★★★ Daniel Balog 10/20/2025 v2.4.3
it bad I bought a coat then when I tried to buy another item it won't even let me pay or even put card in so it very bad I wish it would be good but believe me it bad it said network abnormality unable to pay when it not even my WiFi I would recommend people to not use it but it your choice.
★★★★ Ase 10/16/2025 v2.3.4
very bad quality and not refunded items. Don't waste your money
★★★★ captain mak sparrow 10/3/2025 v2.4.3
doesn't have grape fanta
★★★★ John Paul Deguia 9/25/2025 v2.4.2
RICHARD JOSHUA OCA ANO KAILAN MO BALAK BAYARAN UTANG MO ? ANO PA DAHILAN BUKOD SA KAKABALIK LANG NG PAPA MO SA WORK? NEED MO NAMAN BAYARAN MGA GALA GALA NG JOWA MO NA PASARAP KAYO KAHIT ALAM MONG MAY UTANG KA NA 4 MONTHS NA? GUSTO MO INTINDIHIN KAPADIN? DAPAT BA KAAWAAN KA KAHIT NAKIKITA NAMAN NA PANAY KA GALA AT RIDES PA? GANYAN BA GIPIT OR TALAGANG AYAW MONA MAGBAYAD? SABIHIN MOLANG KUNG SAYO NALANG BA PERA KO? MAGBABAYAD KA KAPAG MAY SOBRA NA? E BOBO KABA AND DAMI MO NGA LUHO NA GINAGAWA E
★★★★ Maricar Fuentes 9/12/2025 v2.4.1
horrible return policy
★★★★ Simon Cumming 9/4/2025 v2.4.1
total con
★★★★ Ian Cole 9/1/2025 v2.3.7
have not received my shipment even though I had a text saying delivery bad bad
★★★★ Farhana Akter 8/21/2025 v2.4.0
la roba fa schifo e nn e affidabile per niente e viene pure sbagliata la roba
★★★★ Precious Ogbebor 8/19/2025 v2.4.0
it is bad, I installed the application it was working fine uptill I have to restart my phone and I was log out,to another account I never used meaning I have installed the app before with my email, and the second with the same email but two different accounts, I can't get my account back my orders there is been 3 months now I have not received them,and they are not doing anything about it, get my account or refund me, they are telling me to contact the courier myself. please get my account back.
★★★★ Karl Cleary 8/4/2025 v2.3.9
they don't ship to Ireland.
★★★★★ Keith Richardson 9/3/2025
quality of products although cheap was very, very poor and took l9ng time to arrive

Sentiment summary

66%
Positive (4-5★)
9%
Neutral (3★)
24%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.